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iProov Logo iProov · Sales

Head of Revenue Operations

United Kingdom, London · Job Posted December 09, 2025
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Job Description

The Head of Revenue Operations will join a rapidly scaling global enterprise sales organisation and act as the operational backbone of the go-to-market function. This leader will partner closely with the Chief Revenue Officer to drive sales effectiveness, operational rigour, and predictable growth. You will own the design and optimisation of the sales processes, performance analytics, forecasting cadence, and enablement programmes that empower our sales teams to exceed targets. This is a hands-on, data-driven role suited to a detail-oriented operator who thrives in a fast-paced environment and has a proven ability to translate insights into execution.

Job Responsibility

  • Partner with the CRO to design, operationalise, and execute the global sales strategy
  • Lead annual and quarterly sales planning, including territory design, quota allocation, and capacity modelling
  • Define and monitor key sales performance metrics, ensuring clear visibility into pipeline health, conversion rates, and attainment
  • Own the global forecasting cadence, ensuring accuracy, accountability, and consistency across regions
  • Analyse deal velocity, win/loss trends, and pipeline coverage to inform business decisions
  • Partner with Sales Leaders to identify risks and opportunities to the revenue plan
  • Design and optimise the end-to-end sales process, from lead handoff through to close ensuring operational consistency and compliance
  • Drive CRM best practice and ensure data integrity across Salesforce and supporting systems
  • Implement scalable processes, playbooks, and governance that improve sales productivity
  • Partner with sales leadership to design and deliver enablement programmes that improve ramp times, conversion rates, and sales methodology adoption
  • Manage sales onboarding, ongoing training, and certification initiatives
  • Drive adoption of tools, methodologies, and performance frameworks to improve execution
  • Build and maintain dashboards and reporting frameworks that provide actionable insights to the CRO and executive team
  • Use data to identify areas of underperformance and recommend corrective actions
  • Serve as the subject matter expert for sales metrics, forecasting methodologies, and GTM analytics
  • Own the sales technology stack (Salesforce, Gong, Clari, etc.), ensuring tools are integrated, adopted, and delivering value

Requirements

  • Extensive experience in sales operations, commercial operations, or business operations roles within a high-growth enterprise SaaS environment
  • Proven success in scaling sales processes and supporting revenue growth from ~£25M to £100M+ ARR
  • Expert in Salesforce and sales analytics tools
  • strong command of forecasting and pipeline management
  • Exceptional communication skills able to translate data into clear insights for executive and field teams
  • A collaborative leader who can influence cross-functionally without direct authority
  • Highly organised, analytical, and action-oriented who thrives in ambiguity and scales structure as the company grows

What we offer

  • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service)
  • Growth Shares allocated after passing probation (6 months of service)
  • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme
  • Nursery Sacrifice Scheme
  • Work Overseas Perk - Work globally for up to 2 weeks
  • Life Assurance
  • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family
  • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist
  • Award winning L&D platform with personal allocated training budgets
  • Enhanced paid family leave
  • Pension - 5% employee, 3% employer
  • Flexible hybrid working environment
  • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office
  • Free access to WeWork discounts and free online well-being sessions
  • Vitality Health - a range of options available
  • Private Health cover including Dental, Optical, and Audiology
  • 50% off monthly gym memberships
  • Apple watches significantly discounted based member vitality status
  • Half price trainers with Runners Need
  • Weekly rewards – Free coffee with Café Nero
  • Monthly rewards – Free Cinema ticket
  • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status
  • Amazon prime free months based on activity
  • Up to 25% cashback at Waitrose when buying healthy foods
  • 75% off stays at Champneys Health Spas
  • Allen Carr’s £299 no smoking programme for free
  • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace
  • Discounts on Weight Watchers
  • 50%-80% off Comprehensive Private Health screenings
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