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The Head of Revenue Operations will join a rapidly scaling global enterprise sales organisation and act as the operational backbone of the go-to-market function. This leader will partner closely with the Chief Revenue Officer to drive sales effectiveness, operational rigour, and predictable growth. You will own the design and optimisation of the sales processes, performance analytics, forecasting cadence, and enablement programmes that empower our sales teams to exceed targets. This is a hands-on, data-driven role suited to a detail-oriented operator who thrives in a fast-paced environment and has a proven ability to translate insights into execution.
Job Responsibility:
Partner with the CRO to design, operationalise, and execute the global sales strategy
Lead annual and quarterly sales planning, including territory design, quota allocation, and capacity modelling
Define and monitor key sales performance metrics, ensuring clear visibility into pipeline health, conversion rates, and attainment
Own the global forecasting cadence, ensuring accuracy, accountability, and consistency across regions
Analyse deal velocity, win/loss trends, and pipeline coverage to inform business decisions
Partner with Sales Leaders to identify risks and opportunities to the revenue plan
Design and optimise the end-to-end sales process, from lead handoff through to close ensuring operational consistency and compliance
Drive CRM best practice and ensure data integrity across Salesforce and supporting systems
Implement scalable processes, playbooks, and governance that improve sales productivity
Partner with sales leadership to design and deliver enablement programmes that improve ramp times, conversion rates, and sales methodology adoption
Manage sales onboarding, ongoing training, and certification initiatives
Drive adoption of tools, methodologies, and performance frameworks to improve execution
Build and maintain dashboards and reporting frameworks that provide actionable insights to the CRO and executive team
Use data to identify areas of underperformance and recommend corrective actions
Serve as the subject matter expert for sales metrics, forecasting methodologies, and GTM analytics
Own the sales technology stack (Salesforce, Gong, Clari, etc.), ensuring tools are integrated, adopted, and delivering value
Requirements:
Extensive experience in sales operations, commercial operations, or business operations roles within a high-growth enterprise SaaS environment
Proven success in scaling sales processes and supporting revenue growth from ~£25M to £100M+ ARR
Expert in Salesforce and sales analytics tools
strong command of forecasting and pipeline management
Exceptional communication skills able to translate data into clear insights for executive and field teams
A collaborative leader who can influence cross-functionally without direct authority
Highly organised, analytical, and action-oriented who thrives in ambiguity and scales structure as the company grows
What we offer:
25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service)
Growth Shares allocated after passing probation (6 months of service)
Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme
Nursery Sacrifice Scheme
Work Overseas Perk - Work globally for up to 2 weeks
Life Assurance
SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family
Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist
Award winning L&D platform with personal allocated training budgets
Enhanced paid family leave
Pension - 5% employee, 3% employer
Flexible hybrid working environment
Free Barista Coffee/Tea, biscuits with fruit in the WeWork office
Free access to WeWork discounts and free online well-being sessions
Vitality Health - a range of options available
Private Health cover including Dental, Optical, and Audiology
50% off monthly gym memberships
Apple watches significantly discounted based member vitality status
Half price trainers with Runners Need
Weekly rewards – Free coffee with Café Nero
Monthly rewards – Free Cinema ticket
Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status
Amazon prime free months based on activity
Up to 25% cashback at Waitrose when buying healthy foods
75% off stays at Champneys Health Spas
Allen Carr’s £299 no smoking programme for free
Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace
Discounts on Weight Watchers
50%-80% off Comprehensive Private Health screenings
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