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The Head of Revenue Operations will join a rapidly scaling global enterprise sales organisation and act as the operational backbone of the go-to-market function. This leader will partner closely with the Chief Revenue Officer to drive sales effectiveness, operational rigour, and predictable growth. You will own the design and optimisation of the sales processes, performance analytics, forecasting cadence, and enablement programmes that empower our sales teams to exceed targets. This is a hands-on, data-driven role suited to a detail-oriented operator who thrives in a fast-paced environment and has a proven ability to translate insights into execution.
Job Responsibility:
Partner with the CRO to design, operationalise, and execute the global sales strategy
Lead annual and quarterly sales planning, including territory design, quota allocation, and capacity modelling
Define and monitor key sales performance metrics
Own the global forecasting cadence, ensuring accuracy, accountability, and consistency across regions
Analyse deal velocity, win/loss trends, and pipeline coverage to inform business decisions
Design and optimise the end-to-end sales process, from lead handoff through to close ensuring operational consistency and compliance
Drive CRM best practice and ensure data integrity across Salesforce and supporting systems
Partner with sales leadership to design and deliver enablement programmes
Manage sales onboarding, ongoing training, and certification initiatives
Build and maintain dashboards and reporting frameworks that provide actionable insights
Own the sales technology stack (Salesforce, Gong, Clari, etc.)
Requirements:
Extensive experience in sales operations, commercial operations, or business operations roles within a high-growth enterprise SaaS environment
Proven success in scaling sales processes and supporting revenue growth from ~£25M to £100M+ ARR
Expert in Salesforce and sales analytics tools
strong command of forecasting and pipeline management
Exceptional communication skills able to translate data into clear insights for executive and field teams
A collaborative leader who can influence cross-functionally without direct authority
Highly organised, analytical, and action-oriented who thrives in ambiguity and scales structure as the company grows
What we offer:
25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service)
Growth Shares allocated after passing probation (6 months of service)
Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme
Nursery Sacrifice Scheme
Work Overseas Perk - Work globally for up to 2 weeks
Life Assurance
SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family
Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist
Award winning L&D platform with personal allocated training budgets
Enhanced paid family leave
Pension - 5% employee, 3% employer
Flexible hybrid working environment
Free Barista Coffee/Tea, biscuits with fruit in the WeWork office
Free access to WeWork discounts and free online well-being sessions