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We are looking for an experienced, commercially minded Head of Revenue Operations to build and lead the Revenue Operations function at Sokin on a global basis. This is a high-impact role for someone who has done this before. A senior RevOps leader who can create structure, introduce the right tools, build reporting and forecasting capability, and establish the processes, metrics, and operating rhythms needed to support scale across multiple regions. You will be responsible for building the Revenue Operations foundation from scratch, ensuring the commercial organisation has the systems, data, insights, and governance needed to drive performance globally. This includes owning CRM strategy, evaluating and implementing the right tools, building scalable reporting and forecasting models, creating KPI frameworks, and partnering closely with commercial leadership to improve decision-making and execution across all regions, including the US.
Job Responsibility:
Build and lead the global Revenue Operations function at Sokin
Design and implement the RevOps structure, processes, reporting cadence, and operating model needed to support global commercial growth
Assess the current commercial systems landscape and recommend, implement, and optimise the right tools and infrastructure
Own CRM strategy and architecture, including process design, governance, data quality, workflow effectiveness, and reporting integrity
Evaluate whether current CRM and commercial tools are fit for purpose, and lead improvements or implementation projects where needed
Build robust reporting and forecasting frameworks covering pipeline, conversion, client growth, revenue performance, and other core commercial metrics across all regions
Create clear KPI frameworks for sales and commercial teams, ensuring leaders have visibility, accountability, and actionable insight
Partner closely with senior managers and leadership to support planning, target-setting, performance reviews, and strategic decision-making
Develop scalable dashboards, management information, and executive reporting for global leadership
Establish strong revenue data governance and improve consistency, accuracy, and trust in reporting across regions
Identify process gaps, inefficiencies, and friction points across the commercial funnel, and implement improvements
Work cross-functionally with sales, marketing, finance, customer success, and other stakeholders to ensure alignment across the global revenue engine
Support territory planning, sales process optimisation, and operational consistency across international markets
Lead future hiring and shape the longer-term structure of the Revenue Operations function as the business scales
Requirements:
Proven experience in a senior Revenue Operations, Commercial Operations, or Sales Operations leadership role
Demonstrated experience building or significantly transforming a Revenue Operations function, ideally in a scaling business
Strong track record of putting the right tools, systems, and processes in place from scratch
Deep expertise in CRM strategy, design, governance, and optimisation
Hubspot CRM experience is highly desirable
Strong analytical and numerical capability, with experience building reporting suites, forecasting models, and KPI frameworks
Experience translating commercial data into practical recommendations for leadership teams
Strong understanding of pipeline management, conversion analysis, client growth metrics, revenue tracking, forecasting methodologies, and sales performance management
Experience improving data quality, process discipline, and reporting confidence across commercial organisations
Experience supporting multi-region or global commercial teams, ideally including the US
Comfortable working at both strategic and hands-on levels
Strong stakeholder management skills, with the ability to influence senior leaders and challenge constructively using data
Highly organised, self-directed, and effective in a fast-paced, high-growth environment
Right to work in the jurisdiction that they are looking to work in