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Head of retail operations

https://www.randstad.com Logo

Randstad

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Location:
Malaysia , Kuala Lumpur

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Category:
-

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Contract Type:
Not provided

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Salary:

18000.00 - 20000.00 MYR / Month

Job Description:

Randstad is currently seeking an experienced and commercially driven Head of Retail Operations (beauty & cosmetics) to lead and scale the multi-brand beauty & cosmetics retail network. This role is pivotal in driving operational excellence, enhancing customer experience, and achieving sales performance across all physical retail touchpoints.

Job Responsibility:

  • Develop the retail operations strategy across all beauty & cosmetics brands within the portfolio
  • Drive a performance-driven culture through coaching, clear KPIs, and recognition programs
  • Manage P&L performance, ensuring profitability across all brands and stores
  • Analyze commercial reports and market trends to optimize sales, traffic, conversion, and basket size
  • Implement promotional strategies and work closely with Marketing and Merchandising to drive traffic and sell-through
  • Champion inventory accuracy, shrinkage control, and stock efficiency
  • Partner closely with Brand Principals, VM, Supply Chain and other internal teams

Requirements:

  • 8-10 years’ experience in a retail operations management role, preferably in multi-brands or beauty/cosmetics environment
  • Strong leadership and people management skills
  • Strong business acumen mindset with expertise in communication, analytical and problem-solving skills
  • Bachelor Degree

Additional Information:

Job Posted:
December 23, 2025

Expiration:
January 07, 2026

Job Link Share:

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