Head of retail operations, Randstad

Randstad

Location:
Malaysia, Kuala Lumpur

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

15000.00 - 20000.00 RM / Month

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Job Description:

Randstad is currently seeking an experienced and commercially driven Head of Retail Operations (beauty & cosmetics) to lead and scale the multi-brand beauty & cosmetics retail network. This role is pivotal in driving operational excellence, enhancing customer experience, and achieving sales performance across all physical retail touchpoints.

Job Responsibility:

Develop the retail operations strategy across all beauty & cosmetics brands within the portfolio
Drive a performance-driven culture through coaching, clear KPIs, and recognition programs
Manage P&L performance, ensuring profitability across all brands and stores
Analyze commercial reports and market trends to optimize sales, traffic, conversion, and basket size
Implement promotional strategies and work closely with Marketing and Merchandising to drive traffic and sell-through
Champion inventory accuracy, shrinkage control, and stock efficiency
Partner closely with Brand Principals, VM, Supply Chain and other internal teams

Requirements:

8-10 years’ experience in a retail operations management role, preferably in multi-brands or beauty/cosmetics environment
Strong leadership and people management skills
Strong business acumen mindset with expertise in communication, analytical and problem-solving skills

Additional Information:

Job Posted:
June 04, 2025

Expiration:
July 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Head of retail operations

Randstad

Location:Malaysia, Kuala Lumpur

Category:Health and Beauty

Contract Type:Not provided