Head of Resort Safety Job at Butlin's (Bognor Regis)

Head of Leisure

The Head of Leisure will be accountable for the smooth planning and safe operati...

Location

United Kingdom , Skegness

Salary:

Not provided

Butlin's

Expiration Date

Until further notice

Requirements

Previous demonstratable experience in a leadership role within an Entertainment Environment
Experience in event management, working with and building relationships with external industry experts and suppliers
Experience managing multiple offerings at any one time effectively
Experience in managing product and entertainment propositions in line with brand guidelines and expectations from customer/ guests
Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly
Experience in event management, working with and building relationships with external industry experts and suppliers
Experience of recruitment from within the Ents & Leisure industry
Demonstratable experience of leading large teams to success
Ability to communicate effectively at all levels
Able to manage multiple priorities and can adapt quickly to changing requirements

Job Responsibility

Accountable for the smooth planning and safe operational delivery of our leisure proposition across resort
Leading through all activity for Splash, Fairground, Sports, PlayX & all paid activity-based proposition
Accountable for the delivery of all leisure activity across resorts
Ensure the proposition are delivered in line with advertised offering, IP Contracts and Brand Standards
Ensure all guest feedback is captured, trends analysed, and opportunities explored
Inspire action and ownership within your team for delivery of the departmental plan by breaking it down into measurable objectives
Be a champion of the Butlin’s Values and Leadership Behaviours
Ensure we always have a focus on RPRRT in the way we recruit and manage contracts for team
Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams
Monitor team retention, utilising exit interviews as an opportunity to retain or gain feedback, to address opportunities to increase retention scores

Fulltime

Head of Leisure

The Head of Leisure will be accountable for the smooth planning and safe operati...

Location

United Kingdom , Skegness

Salary:

Not provided

Butlin's

Expiration Date

Until further notice

Requirements

Previous demonstratable experience in a leadership role within an Entertainment Environment
Experience in event management, working with and building relationships with external industry experts and suppliers
Experience managing multiple offerings at any one time effectively
Experience in managing product and entertainment propositions in line with brand guidelines and expectations from customer/guests
Strong experience of being guest/customer facing and dealing with a range of queries and sometimes complaints directly
Experience of recruitment from within the Ents & Leisure industry
Demonstratable experience of leading large teams to success
Ability to communicate effectively at all levels
Able to manage multiple priorities and can adapt quickly to changing requirements

Job Responsibility

Accountable for the smooth planning and safe operational delivery of our leisure proposition across resort
Leading through all activity for Splash, Fairground, Sports, PlayX & all paid activity-based proposition
Accountable for P&L Management including labour management
Ensure the proposition are delivered in line with advertised offering, IP Contracts and Brand Standards
Ensure all guest feedback is captured, trends analysed, and opportunities explored
Inspire action and ownership within your team for delivery of the departmental plan by breaking it down into measurable objectives
Be a champion of the Butlin’s Values and Leadership Behaviours
Ensure we always have a focus on RPRRT in the way we recruit and manage contracts for team
Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams
Monitor team retention, utilising exit interviews as an opportunity to retain or gain feedback, to address opportunities to increase retention scores

Fulltime

Director of Resort Operations

The Director of Operations oversees resort operations ensure the resort operates...

Location

United States , Captiva

Salary:

Not provided

South Seas

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business Administration, Hospitality Management, or related field
A minimum of five years’ experience in a high-volume hospitality environment, with leadership experience in operations
Strong knowledge of Rooms, Security, Recreation, Food & Beverage, Owner relations, and related resort functions required
Exceptional leadership and team building skills with a proven ability to inspire and motivate others to achieve excellence
Analytical mindset and strong problem solving and decision-making skills to address operational challenges effectively
Outstanding written and verbal communication skills, with a professional and approachable demeaner
Adept at presenting ideas and resolving conflicts tactfully
Ability to collaborate with all levels of the organization
Proficiency in Microsoft Office Suite and Property Management systems
Flexibility to work weekends, holidays, and irregular hours as necessary

Job Responsibility

Oversee, coordinate, and direct all operational functions within the Operations Division
Conduct regular property inspections to ensure consistent quality, safety, and compliance with brand standards
Develop and implement operational policies and procedures to align with company objectives and regulatory requirements
Collaborate with department heads to ensure workflows and priorities align with guest satisfaction and financial performance goals
Recruit, train, develop, and evaluate directors and department managers within the Operations Division
Provide mentorship and performance feedback to foster a high-performing and collaborative team culture
Address staffing needs, succession planning, and training programs to maintain operational excellence
Ensure employees comply with company policies and procedures, ensuring that service standards are met across all departments
Actively monitor guest satisfaction through feedback, reviews, and direct engagement, implementing improvements to enhance the overall guest experience
Resolve escalated guest complaints promptly and effectively, maintaining the resort's reputation for exceptional service

What we offer

Low-cost Medical, Dental, Vision Plans
Paid Life Insurance
Short- and Long-Term Disability
Paid Time Off & Holidays
401(k) with 100% match up to 4% match
Commuter and Company-paid Toll Programs
Complimentary Shift Meal

Fulltime

Beachcomber Inn Assistant Manager

The Assistant Manager supports in the leadership and management of the day-to-da...

Location

United Kingdom , Skegness

Salary:

Not provided

Butlin's

Expiration Date

Until further notice

Requirements

Experience managing or supervising a restaurant or high-volume F&B venue
Strong team leadership and people management skills
Experience managing rotas, labour and budgets
Strong understanding of food safety and compliance
Excellent guest service skills
Ability to work in a fast-paced environment
Strong organisational and communication skills
Experience in holiday parks, resorts or high-volume venues (desirable)
Personal licence holder (desirable)
Food safety qualification (Level 3 or above) (desirable)

Job Responsibility

Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality
Implement operational and commercial plans provided by the Manager to support venue performance
Support stock controls, cellar routines, product care and compliance standards
Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance
Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment
Guest satisfaction/NPS
Revenue and spend per head
Labour cost vs budget
Food safety audit scores
Speed of service

Fulltime

Head Chef

We are looking for a talented passionate Head Chef to lead our culinary program ...

Location

United States , Klamath Falls

Salary:

Not provided

OysterLink

Expiration Date

Until further notice

Requirements

Proven experience as a Head Chef in a hotel, resort, or high-volume restaurant
Strong leadership skills with a collaborative, team-first approach
Creative culinary vision with a passion for local, seasonal ingredients
Solid knowledge of food costings, ordering, and kitchen operations
Culinary degree or equivalent professional experience

Job Responsibility

Menu development, kitchen management and quality standards
Oversee, mentor, and inspire a team of cooks and kitchen staff
Source and build relationships with local and regional food purveyors
Manage food costs, inventory, and ordering to meet budget goals
Collaborate with resort leadership on seasonal menus and special events
Uphold the highest standards of food safety and sanitation

What we offer

Flexible Schedule
Health Insurance
Paid Time Off
Bonus opportunity
Complimentary access to Arnold Palmer Signature Design Golf Course
Beautiful, inspiring work environment
Quality rental opportunities near by
Housing opportunities nearby

Fulltime

Junior Sous Chef (Pastry)

Support the Department Head in motivating and developing a skilled team, fosteri...

Location

Maldives , North Malé Atoll

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

2 to 3 years of supervisory and management experience in the kitchens of a 5-star hotel or resort
Proficiency in diverse world cuisines and a passion for exploring culinary creativity
Strong leadership, management skills, and a growth-oriented mindset
Excellent command of English, along with strong analytical and problem-solving abilities
Business acumen combined with creative flair to innovate and elevate dining experiences
A genuine love for food and wines, with a keen interest in staying updated on culinary trends

Job Responsibility

Support the Department Head in motivating and developing a skilled team, fostering a culture of continuous learning and improvement
Identify and assess employee development needs through coaching and training, promoting career growth
Maintain a well-organized department to maximize efficiency, productivity, and inter-departmental harmony
Ensure consistent quality and presentation of menus, monitor ingredient quality, and maintain food cost targets
Assist in menu development and adherence to hygiene and safety standards
Interact with guests to create personalized dining experiences
Maintain departmental records, rosters, and leave planning while conducting briefings and meetings as required
Provide hands-on leadership, mentoring, and fair performance feedback to team members
Promote a safe working environment and ensure tools, equipment, and hygiene standards are well-maintained
Handle any additional duties as required

What we offer

Career growth opportunities both within the Maldives and worldwide at other Four Seasons properties
A competitive pay scheme along with a fair share of service charge on a monthly basis
Shared furnished accommodation
Meals in Employee Restaurant
Excellent Training and Development opportunities
Use of our Employee Gym outdoor sports facilities & our fully equipped Employee Lounge
Free WIFI in employee lounge and living areas

Fulltime

Director, Food & Beverage

The Director, Food & Beverage is responsible for the comprehensive management an...

Location

United States , Manchester

Salary:

100000.00 - 130000.00 USD / Year

L'Ermitage Beverly Hills

Expiration Date

Until further notice

Requirements

A minimum 10 years professional restaurant leadership in a hotel or resort environment experience strongly preferred
Experience in both FOH and BOH leadership roles required
Experience managing multiple revenue streams and outlets required
Expresses sincere enthusiasm for the role and passion for food and beverage required
Demonstrates strong communication, organizational, and problem-solving skills
Proven ability to manage a strong beverage program
Experience in banquet/event execution
Experienced with forecasting and budgeting
strong financial acumen
In-room dining experience a plus

Job Responsibility

Independently manages restaurant front of house personnel, specifically F&B/Restaurant Managers to include but not limited to the responsibility of hiring, training, administering performance reviews, determining wages, coaching and discipline, and weekly scheduling
Ensure F&B and Culinary leadership effectively manages labor, creating cost-efficient schedules while monitoring forecast and adjusting to revenues
Responsible for ensuring the proper onboarding of all food and beverage staff by leadership team
Follow company guidelines for progressive disciplinary action
Ensure proper inventory management and effective ordering
Work with F&B team on daily pre-meals/stand-up meetings
Oversee the seamless planning and execution of all in-house banquet events
Maintain a focus on delivering a memorable guest experience
Step in to assist as needed with banquet event preparation
Responsible for in-room dining program

What we offer

Time off package including state VT Sick time for all employees, as well as a generous PTO plan plus 10 paid Holidays for full-time status employees
EOS Family Matters Program of 3+ months fully paid parental leave for new parents
Retirement savings option of 401k with employer match of up to 4% for all employees
Complementary $25K in Life insurance and $1K/mo. in long-term disability coverage for full-time employees
Optional additional Disability, Life and AD&D, Critical Illness, and Accident Insurance options
Company-funded Employee Assistance Program for life challenges and mental health resources
Additional Health & Wellness benefits including prescription and gym membership discounts
Competitive wages with ongoing market analysis
Annual performance evaluations with eligible compensation adjustments
EOS Employee/Immediate Family Lodging Rates as low as $59 per night

Fulltime

Reservations And Communications Agent

We are seeking individuals who are passionate about hospitality and possess a ke...

Location

United States of America , Boston

Salary:

32.83 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Requires reading, writing and oral proficiency in the English language
Excellent interpersonal and communication skills, both in person and by telephone
Excellent and unwavering customer service
Ability to analyze, prioritizes, organize, multi-task and follow up with a strong sense of urgency
2-3 years’ experience in a similar role
Previous Hotel/Resort experience in Reservations or Front Office is strongly preferred

Job Responsibility

Handle reservations for both Four Seasons One Dalton and Four Seasons New York Downtown
Capture sales from in-coming reservations calls and coordinate details of each reservation
Complete internal reservation forms
Run daily reports for department, operational departments, Sales & Marketing, General Manager, Department Head
Answer General Reservations e-mail, retrieve and distribute mail and process brochure requests
Handle guest complaints in accordance with Four Seasons policy
Process WRO, Trust, Internal Reservations, and FIT reservations
Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations
Run appropriate reports checking for special requests and hard blocking any rooms that are not hard blocked for special requests
inform Manager of any Special Attention, VIP guests and assist CIS Leader in obtaining arrival times for VIPs or Special Attention guests

What we offer

FREE Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days
401(k) Retirement Matching Plan
Ability to experience our hotels as a guest through the Employee Travel program
Educational assistance programs, as well as in-house training workshop for all employees
Complimentary Life insurance
Vacation & Paid Sick Time Off
Complimentary Employee Meals

Fulltime

Select Country

Head of Resort Safety

Job Description

Job Responsibility

Requirements

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