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Head of Resort Safety

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Butlin's

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Location:
United Kingdom , Bognor Regis

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We’re looking for a Head of Resort Safety to join our team at our Bognor resort. Always focused on giving our guests an amazing experience every time. As with all roles at Butlin’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.

Job Responsibility:

  • Responsible for the safety and security of all Guests and Team Members within the Butlin’s resort
  • Leading a team to manage a 24/7 operation
  • Implementing safety protocols, risk assessments, and coordinating emergency response plans
  • Conducting drills and exercises to test effectiveness of plans
  • Collaborating and liaising with external agencies, local law enforcement, fire departments, and other authorities to ensure effective coordination during emergency situations
  • Ensuring all legal & safety requirements are adhered to in scheduling of team and external agency rostering
  • Supporting the effective delivery and operation of licenced venues, cash handling/transportation and ratios of guests and team
  • Managing a successful team
  • Ensuring team’s fulfilment at work
  • Conducting regular 121s and PDP discussions to support team development and hold team accountable for objectives

Requirements:

  • Passionate leader with exceptional knowledge and solid experience in security procedures and protocols
  • Techniques for de-escalating conflicts, managing difficult situations, and resolving disputes calmly and professionally
  • Ability to set strategic direction while being involved in day-to-day operations
  • Understanding of relevant laws and regulations related to the security industry, including the rights and responsibilities of security team members
  • Excellent communication skills and confidence engaging with teams at all levels
  • Curious mindset and not afraid to challenge the status quo
  • Ability to role model and coach effective problem resolution
  • Ability to diffuse conflict situations in a professional and effective manner
  • Strong communicating skills to collaborate with external agencies, local law enforcement, fire departments, and other authorities
  • Ability to manage budgets, including payroll and inventory
  • Passion for leading by example and inspiring others

Additional Information:

Job Posted:
March 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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