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As our Head of Research DACH, you will lead and develop our Research Excellence department in the region, ensuring top-notch research quality, strong client impact, and efficient, scalable processes. You will empower team leads, drive strategic initiatives, and represent Appinio as a thought leader - internally and externally - shaping the future of agile, AI-powered market research.
Job Responsibility:
Define and drive the DACH research roadmap, aligning with global objectives
Launch initiatives to improve efficiency, quality, and scalability
Translate senior leadership strategy into clear direction for the team
Lead and develop Research Team Leads, ensuring consistent standards
Oversee workforce planning, hiring, and team engagement
Foster a high-performance, inclusive, and resilient team culture
Ensure high-quality research output and methodology adoption
Lead upskilling initiatives and enforce process compliance
Act as escalation point for complex client or data issues
Collaborate with Account Management and Customer Success to optimize delivery, key accounts, and client satisfaction
Support high-stakes pitches and strategic initiatives while maintaining a NPS target of 80+
Represent Appinio externally at events, conferences, and shape the narrative around agile, AI-powered market research
Requirements:
6+ years of experience in quantitative market research, with strong end-to-end expertise
Proven senior leadership experience, successfully managing a research department with multiple teams and team leads
Excel at process ownership, prioritization, and strategic execution in fast-paced, scaling environments
Strong commercial mindset, with experience supporting sales, pitching, and key account growth
Confident senior stakeholder manager and trusted sparring partner for C-level and executive clients
Established or aspiring thought leader, comfortable speaking at events and representing your organization externally
Communicate fluently in English and are fully proficient in German (C2 level)
Combine analytical rigor with empathy, pragmatism, and a hands-on leadership style
What we offer:
Flexibility Policy - no hard cap on the number of vacation days
Temporary work from abroad - up to 180 days per year (if based in EU)
All the hardware you need and your own MacBook
Deutschland ticket or access to a mobility budget with the NAVIT app (if located in Hamburg or Berlin)
Subsidised Urban Sports Club or ClassPass membership based on location
Access to Co-working spaces (if located in Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York)