Head of Renewals Mid-Market, Americas and APAC, Atlassian

Head of Renewals Mid-Market, Americas and APAC

Atlassian

Location:
United States, Remote ▼
Seattle
Austin
New York
San Francisco
Mountain View

Category:
Sales

Contract Type:
Employment contract

Salary:

132600.00 - 213000.00 USD / Year

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Job Description:

The Renewals team is comprised of curious, proactive, fun-loving Account Associates who are responsible for renewing Mid-Market subscriptions that include Atlassian's full suite of products and services. Account Associates look for opportunities to expand our customers' footprint at time of renewal, are experts in mitigating customer friction and overcoming objections, and have an eye for discovering new opportunities for the broader account team. Our team drives renewal strategies that engage clients and keep churn rates low. We uncover expansion opportunities through customer discovery, by using data, and partnering with our Customer Success Management and Sales teams to understand customer goals.

Job Responsibility:

Retaining some of Atlassian’s largest customers
Delivering high retention and expansion on our renewal base
Improving and evolving our GTM motion
Building a cohesive partnership with Sales teams to remove blockers, drive improved customer engagement, and accelerate growth

Requirements:

8+ years of renewals/account management/sales experience
6+ years of management experience achieving revenue goals focused on Enterprise and Mid-Market customers with a global footprint
Experience in coaching and developing tenured and new managers
Experience leading change across a complex organization and footprint
Experience using CRM, forecast management, and analytic tools
Experience working in an international environment, leaning into nuances across both industry verticals and markets
Experience leading strategic projects and problems with measurable results

What we offer:

Health and wellbeing resources
Paid volunteer days
Equity
Bonuses
Commissions

Additional Information:

Job Posted:
May 06, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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