Head of Reinsurance Portfolio Job at Axa (London)

Principal Technical & Complex Claims Leader

Are you looking for a new challenge? Fancy helping us shape the future of motor ...

Location

United Kingdom , Manchester

Salary:

Not provided

Prima

Expiration Date

Until further notice

Requirements

Senior Leadership: 10+ years of senior leadership experience within the UK Motor Insurance market, either at a large UK insurer, MGA, or InsurTech
Transformation Experience: Demonstrated experience of leading major claims transformation activity, with a proven track record of designing, scaling and/or restructuring Complex Claims functions
Financial Acumen: Deep expertise in managing multi-million pound Complex Claims portfolios
proven ability to set reserving philosophies, establish appropriate authority limits, and manage the financial levers that drive Loss Ratio performance
Subject Matter Expertise: Advanced knowledge of all areas of Complex Claims, including Large Loss, Complex Bodily Injury, Credit Hire indemnity strategy, Case Law, Litigation Management
Entrepreneurial Approach: Demonstrably "can-do" mindset
able to effectively operate within a fast-paced MGA environment
Tech-forward Mindset: Strong strategic grasp of how advanced technology (including AI, Machine Learning, and Advanced Data Science) can be used to disrupt and reinvent traditional claims handling processes for the better
People Leadership / Gravitas: Proven ability to lead and inspire a team of ambitious Domain Managers, and Technical Claims Specialists
Cross-functional Influence: Highly adept at working transversally across different functional areas to drive collaboration and ensure effective progress

Job Responsibility

Functional Design & Build: Work with the Head of Claims UK to design, direct, and execute the internalisation strategy for Technical & Complex Claims
lead the transformation agenda across the Technical & Complex Claims set of domains as we internalise
Build and lead a capable team of high-calibre Technical Claims Specialists across High-Value Claims, Large Loss, Complex Bodily Injury, and Third-Party Property Damage / Credit Hire
As we internalise and scale the overall functions, this role will lead a team of Managers responsible for each of these individuals domains of in-function expertise
Establish strong processes across Technical Claims to ensure case strategies are effective, proactive, and focused on commercially-aware settlement
Technical Claims Leadership: Act as the ultimate point of authority on Technical Claims topics, providing evidence-based advice and recommendations on case strategies, technical referrals, and other areas of relevant subject matter expertise
Hold joint accountability (with the Head of Claims UK) for financial performance of the Complex & Technical Claims portfolio
define and embed our reserving philosophy, proactively manage indemnity spend, minimise leakage, and directly influence the firm’s Loss Ratio performance
Complex Claims / Referrals Management: Act as a senior point of escalation for Claims exceeding individual specialist handlers’ authority limits
ensure that key case decisions are effective, facts-based, and well-considered

What we offer

Private healthcare
Gym discounts
Wellbeing programs
Mental health support

Fulltime

Associate Director – Cedant Facultative

We’re hiring! We are looking for an Associate Director – Cedant Facultative to j...

Location

Indonesia , Jakarta

Salary:

Not provided

Aon

Expiration Date

Until further notice

Requirements

Typically 7–10 years’ experience in reinsurance or large commercial insurance, with strong facultative exposure
Proven experience managing cedant relationships and leading complex facultative placements
Solid understanding of the Indonesian (and regional) insurance/reinsurance market and regulations
Strong technical skills in facultative structures and contract wordings
Excellent negotiation, presentation and communication skills
Strong analytical and commercial skills
comfortable working with data and MI
Degree in a relevant field
professional insurance qualifications (e.g., ACII or equivalent) preferred

Job Responsibility

Support delivery of the cedant fac strategy for Indonesia in line with regional priorities
Grow profitable facultative premium across target lines (e.g., Property, Casualty, Specialty)
Manage a portfolio of key cedant accounts, focusing on retention, hit ratios and pipeline
Act as senior day‑to‑day contact for designated cedants (Heads of Reinsurance, CUOs, senior underwriters)
Lead or co‑lead renewals, new business pitches and structuring discussions
Understand cedant needs and design facultative solutions that complement treaty and direct arrangements
Drive negotiations with regional and international reinsurers for complex risks and programs
Oversee preparation and quality of submissions, quotes, slips, covers and wordings
Ensure timely, accurate and compliant placement and documentation
Provide technical guidance on facultative structures, pricing considerations and wordings

What we offer

Two ‘Global Wellbeing Days’ each year
Variety of working style solutions
Continuous learning culture

Fulltime

Insurance SME (Pricing and Underwriting)

We are building the AI-powered platform that enables the world’s most critical d...

Location

United Kingdom , London

Salary:

Not provided

hyperexponential

Expiration Date

Until further notice

Requirements

Built strong insurance domain credibility in pricing, underwriting, actuarial, or closely related roles across commercial, specialty, or reinsurance markets (reinsurance a strong plus)
Developed a practical understanding of pricing and underwriting processes, and used that expertise to improve decisions, workflows, or outcomes (hands-on technical capability in R, Python, or data tooling is helpful, but not required for every profile)
Influenced senior stakeholders beyond day-to-day execution - shaping workflows, governance, or portfolio strategy - through strong communication and presentation skills
Demonstrated commercial awareness in consulting, transformation, or client-facing roles, showing how domain expertise drives measurable business outcomes
Shown curiosity and a proactive mindset, exploring new methodologies, technologies, or data sources to advance pricing and underwriting practice

Job Responsibility

Act as a subject matter expert in pricing and underwriting across commercial, specialty, and reinsurance - joining complex client and sales conversations, running best-practice workshops, and representing hx at industry forums
Partner with senior stakeholders (Chief Actuaries, CUOs, Heads of Pricing) as a trusted advisor - guiding strategic conversations on pricing transformation, workflows, and portfolio strategy, and stepping in to resolve challenges with amber-red accounts
Support customers through their transformation journeys - helping deploy new models, re-engineer workflows, and embed modern pricing processes, while building practical assets (reference models, reporting pipelines, workflow enhancements) that accelerate value from hx Renew
Feed back client and market insights into hx - informing our product roadmap and ensuring we prioritise solutions that matter most to the business, not just technically
Contribute to innovation projects - exploring new methods, data sources, or AI applications that reshape pricing and underwriting

What we offer

£5,000 training and conference budget for individual and group development
25 days of holiday plus 8 bank holidays (33 days total)
Company pension scheme via Penfold
Mental health support and therapy via Spectrum.life
Individual well-being allowance via Juno
Private healthcare insurance through AXA
Income protection and Life Insurance
Cycle to Work Scheme
Top-spec equipment (laptop, screens, adjustable desks, etc.)
Regular hackathons, lunch & learns, and socials, both remote and in-person, to foster collaboration and creativity

Fulltime

Claims Reinsurance Technician

Reinsurance Technician responsible for administration and processing of proporti...

Location

United Kingdom , London

Salary:

Not provided

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Analytical skills: Accurate analysis of financial statements, problem-solving, decision-making
Work management skills: Ability to manage workload and time, to prioritise tasks and to meet deadlines
Interpersonal skills: Client and broker management skills, Polite and Effective communication, Flexibility, Active listening
Knowledge and experience of processing and reconciling proportional treaty accounts
OR Bright ‘A’ Level student or graduate with some (re)insurance and/or accounting knowledge (full training on proportional treaty accounts will be provided)
Excellent working knowledge of MS Office products to include Outlook, Word and Excel
Insurance or accounting professional qualification advantageous

Job Responsibility

Review and agree broker submitted proportional treaty accounts including paid claims, outstanding reserves, premiums, adjustment accounts and profit commissions, within designated authority
Validate financials against supporting documentation and applicable treaty terms and conditions
Identify and resolve issues on submitted accounts with underwriters, claims team and brokers as required
Refer submitted accounts requiring financial escalation within Claims team
Record financial transactions accurately on internal Claims and Underwriting systems and upload supporting documentation
Provide information on the performance of specific accounts or portfolio of accounts to claims and underwriting teams
Liaise with claims and finance teams to facilitate agreement of Proportional Treaty accounts, and to process financial transactions
Operate within approved claims authorities at all times
Maintain a thorough knowledge of industry regulations and minimum standards
Ensure compliance with the regulations and Beazley’s claims control standards and protocols

Fulltime

Claims Manager - Commercial Property

An independent claims handler who will manage and oversee the end-to-end claims ...

Location

United Kingdom , London

Salary:

Not provided

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Degree preferred but not required
Three of more years' experience handling commercial Property insurance claims
Adjuster license(s) may be required as part of your job responsibilities
Analytical skills: Problem solving (broad-based, analytical, conceptual, creativity), analysis of financial statements, financial assessments of claims, data analysis and decision-making
Work management skills: Time and workload management, self-starter, planning, achievement orientation, productivity focused
Interpersonal skills: Ability to influence others, client and broker management skills, purposeful communication, flexibility, active listening
Handling claims / managing portfolios within the delegated space
managing losses in excess of delegated authority and ensuring DCAs adhere to contractual and market expectations
Managed claims in UK, Australia and potentially US / Canada also

Job Responsibility

Proactively manage a diverse portfolio of Property claims
Handle claims from first notice of loss through resolution, assessing severity, complexity, and direct financial loss
Evaluate policy coverage in line with underwriting intent, draft clear and well-reasoned coverage position letters
Manage portfolio of medium to high severity claims, including Category 2 and some Category 1 claims
Review of individual claims within the portfolio on a regular basis
Establish appropriate and timely case reserves
Develop, iterate, document, and execute claims strategies
Ensure the management of claims conforms to the agreed standardized processes
Communicate any material claims to Reinsurance and Finance
Working with Reinsurance to effect claims recoveries

Fulltime

Claims Manager - International Financial Lines

An independent claims handler who will manage and oversee the end-to-end claims ...

Location

United Kingdom , London

Salary:

Not provided

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

University degree
Three of more years' experience handling commercial liability insurance claims, preferably under management liability and financial institution policies
Adjuster license(s) may be required as part of your job responsibilities. If required, those licenses must be obtained within the first 90 days of your employment and in accordance with an individual licensing plan established by Beazley Compliance and your Manager
Legal training or claims experience, including assessing liability and negotiating settlements
Functional expertise includes: claims management procedures, knowledge of both US and international insurance markets (general and specialised areas), familiarity with US and global legal and regulatory frameworks, as well as alternative dispute resolution methods
Analytical skills: Problem solving (broad-based, analytical, conceptual, creativity), analysis of financial statements, financial assessments of claims, data analysis and decision-making
Work management skills: Time and workload management, self-starter, planning, achievement orientation, productivity focused
Interpersonal skills: Ability to influence others, client and broker management skills, purposeful communication, flexibility, active listening

Job Responsibility

Proactively manage a diverse portfolio of management liability, employment practice, professional indemnity and crime claims
Handle claims from first notice of loss through resolution, assessing severity, complexity, and direct financial loss to determine the appropriate level of involvement based on claim type, maturity, and quantum, while working closely with brokers, insureds, and underwriting partners
Evaluate policy coverage in line with underwriting intent, draft clear and well-reasoned coverage position letters, and effectively communicate coverage determinations to brokers, insureds and other relevant stakeholders in accordance with Beazley’s Claims Service Standards
Manage portfolio of medium to high severity claims, including Category 2 and some Category 1 claims (i.e., claims with an expected or actual value in excess of $500,000 or having material coverage issues) including (depending on training and agreement of the Head of) Coverage Litigation but without allegations of bad faith
Review of individual claims within the portfolio on a regular basis ensuring claims records are maintained in a timely manner as required by Beazley’s claims controls and standards as well as regulatory minimums
Establish appropriate and timely case reserves adhering at all times to Beazley’s authority protocols and Beazley’s Claims Reserving Philosophy and Standards while using all tools available to demonstrate potential loss exposure
Develop, iterate, document, and execute claims strategies taking into account uncertainties, key decisions, potential outcomes, and estimated associated costs
Ensure the management of claims conforms to the agreed standardized processes, maintain accurate and updated claims files including proper documentation and data
Communicate any material claims to Reinsurance and Finance as set out by the applicable claims authority, claims controls/protocols, and procedures
Working with Reinsurance to effect claims recoveries

Fulltime

Claims Reinsurance Technician

Reinsurance Technician responsible for administration and processing of proporti...

Location

United Kingdom , London

Salary:

Not provided

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Insurance or accounting professional qualification advantageous
Analytical skills: Accurate analysis of financial statements, problem-solving, decision-making
Work management skills: Ability to manage workload and time, to prioritise tasks and to meet deadlines
Interpersonal skills: Client and broker management skills, Polite and Effective communication, Flexibility, Active listening
Knowledge and experience of processing and reconciling proportional treaty accounts
OR
Bright ‘A’ Level student or graduate with some (re)insurance and/or accounting knowledge (full training on proportional treaty accounts will be provided)
Excellent working knowledge of MS Office products to include Outlook, Word and Excel
Self-motivated, adaptable and enthusiastic
Diligent and detail-orientated

Job Responsibility

Review and agree broker submitted proportional treaty accounts including paid claims, outstanding reserves, premiums, adjustment accounts and profit commissions, within designated authority
Validate financials against supporting documentation and applicable treaty terms and conditions
Identify and resolve issues on submitted accounts with underwriters, claims team and brokers as required
Refer submitted accounts requiring financial escalation within Claims team
Record financial transactions accurately on internal Claims and Underwriting systems and upload supporting documentation
Provide information on the performance of specific accounts or portfolio of accounts to claims and underwriting teams
Liaise with claims and finance teams to facilitate agreement of Proportional Treaty accounts, and to process financial transactions
Operate within approved claims authorities at all times
Maintain a thorough knowledge of industry regulations and minimum standards
Ensure compliance with the regulations and Beazley’s claims control standards and protocols

Fulltime

Focus Group Leader - International Miscellaneous Medical and Life Sciences

To direct and manage the International Miscellaneous Medical & Life Sciences tea...

Location

United Kingdom , London

Salary:

Not provided

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

General commercial and financial knowledge
Possess underwriting ability
Accurate and numerate
Computer skills – good working knowledge of MS Office, advanced Excel skills
Strong analytical skills with attention to detail
Able to communicate effectively with others, both verbally and in writing
Motivational skills, team worker as well as able to work on own initiative
Ability to manage time, meet deadlines and prioritise
Good people management skills
Extensive experience in insurance industry

Job Responsibility

Responsibility for management of the International Miscellaneous Medical & Life Sciences team including business planning and underwriting, and with responsibility for the International Miscellaneous Medical & Life Sciences products
Develop and implement business strategies for the teams in agreement with the Head of Healthcare
Plan, direct, co-ordinate and maintain the team to achieve business objectives and target profitability
Monitor the portfolio and take corrective measures if necessary to ensure long-term profitability
Ensure that own and team activities comply with all relevant company, regulatory and legal requirements
Encourage, motivate and manage direct reports
Deliver team responsibilities as delegated by the head of Healthcare
Provide proactive oversight of International Miscellaneous Medical & Life Sciences underwriting and related functions within the Healthcare team
Active member of the Healthcare management team
Develop and underwrite a profitable portfolio of International Miscellaneous Medical & Life Sciences business as part of the Healthcare team

Fulltime

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Head of Reinsurance Portfolio

Job Description

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