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Senior leadership role responsible for the successful delivery of large-scale regulatory and business-driven technology initiatives across OBKYC/ CIB Client Services Technology. The role holder will oversee a team of approximately 160 technologists based primarily in the Poland Technology Centre. This role provides both strategic and operational leadership, ensuring delivery excellence, adherence to regulatory and internal control standards, and alignment with the broader CIB Technology strategy.
Job Responsibility:
Lead the execution of global technology programmes within CIB Client Services Technology
Ensure effective governance, risk management, and control oversight across technology programmes
Drive delivery excellence through disciplined programme management, cost control, and adherence to timelines and quality standards
Partner closely with global stakeholders to ensure technology solutions fully meet regulatory expectations and business priorities
Provide oversight to ensure engineering standards are applied consistently and delivery quality is maintained within designated OBKYC Pillars
Partner with wider CIB Client Services Technology leadership team to ensure alignment with technology strategy, drive innovation and oversee the development and delivery of cutting-edge solutions with a tight control around cost, schedule and quality aspects
Contribute to global workforce planning, recruitment, and talent development activities, including succession planning and capability building
Provide strong entity leadership for 160+ CIB Client Services Technology permanent staff and contingent resources based in Poland that provide critical development and support capabilities to globally aligned delivery teams
Build and maintain a high-performing, inclusive, and empowered engineering CIB Client Services organisation in Poland, ensuring delivery capability, workforce stability and alignment with global objectives
Ensure the Poland site maintains compliance with all operational, data, and information security policies
Actively collaborate with wider CIB Client Services Technology Leadership Team by ensuring the effective operation and on-going transformation of Poland based team
Drive engagement and wellbeing initiatives, ensuring that work-life balance, professional development, and recognition remain core to the team culture
Requirements:
Proven track record in leading large-scale technology programmes within a regulated financial services environment
Experience managing multi-disciplinary teams of 100+ across engineering, delivery, and architecture
Strong understanding of financial regulatory frameworks and compliance standards
Demonstrated ability to operate within complex matrix organisations and influence at senior leadership level
Excellent understanding of software development methodologies such as SDLC, Agile, DevOps
Strong governance, budget management, and vendor management skills
Management of business relationships globally to ensure and maintain relevance and appropriateness of Tech strategy to emerging business priorities
Communication and engagement skills are critical to the success of the role
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