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Head of Recruitment and Retention

United Kingdom, London Employment contract 70000.00 - 75000.00 GBP / Year · Job Posted July 04, 2026
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Job Responsibility

  • Lead the recruitment strategy across EMJ and AMJ, ensuring we consistently attract, assess and hire exceptional people who align with our values, culture and long-term business objectives
  • Lead, coach and develop the Recruitment Team and People Assistant, building a high-performing, service-led people function that delivers an outstanding experience for both candidates and employees
  • Maintain a hands-on approach to recruitment by owning key hires, proactively sourcing and engaging high-calibre talent through direct outreach, networking, referrals, talent mapping and other innovative sourcing strategies
  • Act as a trusted partner to senior leaders, providing expert advice on recruitment and day-to-day people matters, alongside market insights that support informed hiring decisions
  • Own the end-to-end candidate and employee experience, continuously improving every stage of the employee lifecycle- from attraction and onboarding through to development, engagement and retention
  • Monitor recruitment, retention and employee experience metrics, using data and insights to evaluate performance, identify opportunities and drive continuous improvement
  • Shape and deliver people initiatives that strengthen employee engagement and retention, fostering a high-performance culture where people can thrive
  • Ensure all recruitment and people practices across EMJ and AMJ are compliant with employment legislation, GDPR and internal policies, while continuously reviewing processes to improve efficiency, consistency and best practice
  • Champion the employer brands of EMJ and AMJ through creative attraction campaigns, talent marketing initiatives and sourcing strategies that position both businesses as employers of choice
  • Partner with leaders across the business to identify talent needs, succession opportunities and development pathways that support individual growth and long-term organisational success
  • Gather and analyse employee feedback to identify trends, strengthen engagement initiatives and implement meaningful improvements that enhance retention and overall employee experience
  • Own and continually evolve the Gold Medal Training Programme across EMJ and AMJ, ensuring employees have access to meaningful learning and development opportunities throughout their careers

Requirements

  • Minimum of 3 years' experience leading an in-house Talent Acquisition or Recruitment function within a fast-paced, high-growth organisation
  • Proven ability to lead, coach and develop a high-performing recruitment or people team, fostering a culture of accountability, collaboration and continuous improvement
  • A proven track record of proactively identifying, attracting and securing exceptional talent through direct sourcing, networking, talent mapping, referrals and other innovative sourcing techniques
  • Strong commercial acumen, with the ability to balance business priorities, hiring needs and candidate experience to achieve the best outcomes
  • Demonstrated success partnering with senior leaders to influence hiring decisions, provide trusted people advice and shape talent strategies through market insight
  • Experience providing HR support to managers, with a sound understanding of UK employment law, HR best practice and employee retention initiatives
  • Experience developing and delivering recruitment strategies that support organisational growth, improve quality of hire and align with wider business objectives
  • Confidence managing multiple recruitment and people projects simultaneously, with excellent organisational skills and the ability to adapt to changing business priorities
  • Working knowledge of the full employee lifecycle, with experience supporting managers on day-to-day people matters from onboarding through to performance and retention
  • Strong analytical skills, with experience using recruitment and people data to evaluate performance, identify trends and drive continuous improvement
  • Exceptional communication, relationship-building and influencing skills, with the confidence to challenge constructively and build credibility at all levels of the organisation

What we offer

  • Bupa medical cashback after passing probation
  • Aviva private medical insurance after one year
  • 25 days of holiday, plus an extra day for each year of service (up to 30 days)
  • Summer Ball
  • festive Christmas celebrations
  • Free breakfast and fresh fruit
  • Chance to attend events in the Wembley box
  • 1.5-hour gym lunch
  • Company clubs (running, football, board games, chess)
  • Buddy program for new starters

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