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Head of Reception

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Office Angels

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Location:
United Kingdom, Cranbrook

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Category:
Office Administration

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The Head of Reception will oversee reception operations, handle inquiries, and implement processes to enhance client satisfaction. This role is based in a growing business located in the Kent countryside, offering a welcoming environment and professional team.

Job Responsibility:

  • Overseeing the reception team to provide a professional service
  • Ensuring seamless communication across departments
  • Overseeing daily operations and maintaining a welcoming environment
  • Handling inquiries and resolving any issues quickly and efficiently
  • Preparing meeting packs and client reports
  • Implementing new processes to enhance efficiency and client satisfaction
  • Ensuring all offices have sufficient stationery and supplies.

Requirements:

  • Experience in a reception or customer service role
  • Excellent communication and interpersonal skills
  • Strong organisational abilities and attention to detail
  • A proactive mindset and the ability to think on your feet
  • A driver with own vehicle is essential due to location.
What we offer:
  • 25 days holiday + bank holidays
  • Annual bonus scheme
  • 4% employer pension contribution
  • Private medical insurance (after 1 year)
  • Cycle to work scheme
  • Paid volunteering day
  • Your birthday off (after 1 year of service)
  • Annual staff appraisals

Additional Information:

Job Posted:
May 29, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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