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The Head of Reception will oversee reception operations, handle inquiries, and implement processes to enhance client satisfaction. This role is based in a growing business located in the Kent countryside, offering a welcoming environment and professional team.
Job Responsibility:
Overseeing the reception team to provide a professional service
Ensuring seamless communication across departments
Overseeing daily operations and maintaining a welcoming environment
Handling inquiries and resolving any issues quickly and efficiently
Preparing meeting packs and client reports
Implementing new processes to enhance efficiency and client satisfaction
Ensuring all offices have sufficient stationery and supplies.
Requirements:
Experience in a reception or customer service role
Excellent communication and interpersonal skills
Strong organisational abilities and attention to detail
A proactive mindset and the ability to think on your feet
A driver with own vehicle is essential due to location.
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