Head of RC Surveillance CoE, HSBC

HSBC

Location:
Poland

Category:
-

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

This role is responsible for leading and directing the RC Surveillance CoE team globally with focus on trade and communication surveillance for detecting market abuse scenarios. The position requires strategic planning, capacity management, collaboration across boundaries, and leadership to deliver HSBC’s objectives.

Job Responsibility:

Managing the RC Surveillance CoE team on a global basis effectively to ensure service standards are met with acceptable quality assurance outcomes and availability of suitably trained colleagues
Drive the design and implementation of a target operating model for the RC Surveillance CoE
Represent the RC Surveillance CoE teams in required forums and committees informing and influencing the decision making of senior leaders to enable achievement of the required strategic outcomes
Lead the robust management of the services control environment including quality control, audit findings / management actions and MSIIs
Ensure strong collaboration and partnership with the Group Head of Surveillance, Global Head of RC Services, Regional Heads of Surveillance, Surveillance Product Management Leads and R&C CoE Site Leads
Provide leadership and execution around the strategy and design of the services both now and in the future
Drive the services agenda to migrate further activities into the function to ensure RC operates increasingly effectively and efficiently and can deliver HSBC's strategic goals
Collaborate with colleagues across the matrix to bring innovation and technology to the forefront to deliver tangible financial and non-financial benefits
Create and embed the wider RC CoE purpose, vision and values, to inspire and engage people to create an accountable, inclusive, high performing and execution-centric culture
Ensure effective communication of strategy, objectives and priorities across the team
Develop and motivate an effective team through communication, performance management, development and succession plan to cultivate an environment that supports diversity and reflects the RC and HSBC brand and improves employee engagement
Driving and encouraging constructive cross-country and cross-business teamwork through collaboration and matrix management.

Requirements:

Minimum 10+ years of experience in risk management (Operational Risk, Regulatory Compliance, Audit) in Banking or Financial Services
Experience of leading a large global team (250+ colleagues) across jurisdictions
Experienced change leader having collaboration and influencing skills with proven experience of sponsoring complex changes across multiple markets
Proven leadership experience and the gravitas and ability to build connections and work collaboratively across boundaries and to provide sound counsel to senior leaders of HSBC
Strong navigator and promoter of challenging the status quo, seeking to improve ways of working and having a forward-thinking mind-set, in line with the Group’s values and strategy
Proven ability in developing and managing high performing teams
Comfortable with ambiguity, unfamiliarity and able to bring clarity to requirements
Strong presentation skills, ability to develop clear and succinct presentations and reports for senior management and governance forums
Excellent English writing and spoken skills
Role modelling a positive work culture based on respect for people, integrity of actions, creativity and collaboration leading to increased productivity
Ability to drive change forward with pace, whilst setting and managing realistic expectations, often requiring critical upfront challenge
Thorough understanding of HSBC Group structures, values, behaviours, processes, and objectives
Well established understanding of the financial services regulatory landscape and competitor developments.

Nice to have:

Experience of CIB, Markets & Securities Services, and Surveillance
Strong technical background in risk and compliance management, governance or stewardship roles
Strong analytical skills especially with regards to understanding of data and analytics, business risk, processes, procedures, and operational controls
Compliance certifications e.g. ICA.

Additional Information:

Job Posted:
August 14, 2025

Expiration:
August 28, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Head of RC Surveillance CoE