Head of Quality Compliance and Assurance Job at Community Integrated Care (Widnes)

Head of Quality, Regulation & Estates Compliance

Head of Quality, Regulation & Estates Compliance role for a reputable care organ...

Location

United Kingdom , Ashford, Kent

Salary:

65000.00 - 75000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Extensive experience in Quality Assurance within the care sector
Ideally with background as a CQC inspector
Registered General Nurse (RGN) qualification is highly desirable
Proven track record in social care settings with extensive experience in reviewing and auditing
Solid understanding of the Social Care Act 2012, CQC Regulations, and Safeguarding protocols

Job Responsibility

Lead quality assurance activities to ensure homes meet and exceed regulatory expectations
Conduct in-depth audits and design innovative processes for continual improvement
Stay updated on CQC regulations and implement necessary changes across homes
Monitor Estates compliance, ensuring all checks and certifications are correctly filed and maintained
Collaborate with senior management and staff to foster culture of excellence
Deliver training programmes for 500+ staff members
Manage escalated complaints and grievances
Conduct quarterly audits and maintain comprehensive records

What we offer

Electric company car (valued at £7k)
Statutory pension
25 days annual leave
Access to perks through Perk Box
Supportive working environment
Opportunities for professional development and growth

Fulltime

Operational Risk Management - Quality Assurance Lead - SVP

Operational Risk Assurance teams support the Global Operational Risk function by...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Substantial years of experience in Internal Audit, Operational Risk Assurance or Compliance Assurance with strong knowledge of 2nd line Testing & Monitoring routines
Outstanding communication and influencing skills through all levels of the organization and with external partners and vendors
Exceptional relationship management skills
In depth knowledge of Assurance Methodologies, technology platforms supporting 2nd line Risk Management
Ability to effectively communicate complex topics to a broad audience
Detailed oriented with analytical skills
Expert in Microsoft Office Tools
Bachelor’s/University degree, Master’s degree preferred

Job Responsibility

Responsible for maintaining and evolving the ORM Quality Assurance Methodology and desktop procedures
Establishes and oversees the execution of ORM Quality Assurance for the whole of Global ORM teams
Lead and manage a team of Quality Assurance testing team and be responsible for coaching and development of the team
Responsible for undertaking or contributing to certain governance processes such as annual planning, change management of annual plans
Responsible for providing challenge to the ORM coverage and Risk SME teams for Independent Challenge activities including and undertaking quality assurance activities for areas as advised by the Head Operational Risk Assurance from time to time
Co-ordinating and managing stakeholder engagements within wider Risk organization
Responsible for providing management information
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

In-Business Quality Assurance – Financial Institutions (Credit Risk)

Institutional Credit Management’s objective is to provide an integrated credit u...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Strong assurance experience, including 8-10 years in corporate banking, credit risk management, internal audit, loan review or quality assurance review function at an investment or large commercial bank
Knowledge of Wholesale Credit Processes and organizational awareness, portfolios, and processes
Understanding of policies and procedures with the ability to execute change seamlessly
Reasonable grasp of the markets and lending wholesale credit risk covered process
Strong background on core credit analysis for large corporate and finance industries
Ideally, credit officer or analyst or credit risk background, with experience on day-to-day credit functions associated with analysts and risk approval
High awareness and adherence to the control environment including Quality Assurance
Advanced Microsoft Office (Word, Excel, and PowerPoint) skills
BA/BSc or higher degree in Business (MBA), or any other related subject

Job Responsibility

Support Regional Leads in implementation and ongoing delivery of a robust Quality Assurance function
Provide effective credible challenge during QARs to Business Region Heads and Portfolio Managers
Support wholesale credit risk identification, measurement, monitoring, and control
Support execution of consistent and objective QAR assessments
Follow-up on corrective actions raised during QARs
Assist in preparation of Quality Assurance reports to WCR management
Interact with Underwriting and 1LOD functions to ensure adequate QA protocols
Support establishment of WCR In-Business QA policies, procedures, risk assessment, and controls
Stay abreast of relevant changes to rules/regulations and industry news
Support ICM Voice of the Employee initiatives

What we offer

Global benefits
Best-in-class benefits to live well and save well

Fulltime

Head of Quality

As Head of Quality for the EUV Factory, you will lead the strategic direction an...

Location

United States , San Diego

Salary:

129000.00 - 215000.00 USD / Year

ASML

Expiration Date

Until further notice

Requirements

Master’s degree in Quality Management, Industrial Engineering, or related field
Extensive experience in Q&E domains such as Supplier/Manufacturing Quality, Lean, Six Sigma
Minimum of 8 years in a global technology environment (e.g., semiconductor, electronics, automotive)
Proven track record in strategic thinking and hands-on change leadership
Recognized mentor and coach with ability to inspire and engage professionals
Deep expertise in Quality Management Systems and roadmap development
Strong analytical, problem-solving, and decision-making skills
Excellent communication and negotiation abilities
Ability to operate effectively in a dynamic, cross-sector environment
Strategic mindset with operational execution capabilities

Job Responsibility

Lead quality control and assurance programs across the EUV factory
Drive technical and organizational risk management activities
Oversee investigations into non-conformances and implement preventive actions
Ensure compliance with industry standards and internal regulations
Develop and own the EUV Factory Quality roadmap and strategic targets
Represent Quality in Hoshin Kanri and global manufacturing forums
Shape long-term quality strategy (5–7 year horizon) and drive innovation
Draft and deploy policies, procedures, and guidelines aligned with Q&E principles
Lead transformational process improvement initiatives across modules and platforms
Prioritize and manage a portfolio of quality improvement projects

What we offer

Medical, dental, vision, and basic life insurance
Participation in the Company’s 401k plan
Eight (8) hours of vacation leave every month
(13) paid holidays throughout the calendar year

Fulltime

SVP, Risk Management Independent Assurance Senior Officer

The RMIA Senior Officer will provide oversight of L0/L1 Risk stripes’ (e.g.; Who...

Location

Canada , Mississauga

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of experience in Risk Management
Knowledge of Internal Audit or Compliance methodologies and approaches
Bachelor’s degree or higher
Leadership – independently lead projects and assignments and manage all contacts involved to ensure successful delivery and completion
Program and project management – ability to work towards the greater goal, execute on, and closely monitoring details of sub-steps in the overall project and deliver on time
Demonstrate strong communication, interpersonal and negotiation skills – proven written and verbal communication is key given the various level of management interaction required
Evolving interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
Strong Risk Management (various disciplines) and controls framework knowledge
working knowledge of Citi policies is preferred
Understanding of quality assurance/control practices and approaches

Job Responsibility

Provide oversight of Independent Assurance activities across Risk stripes, including tracking of annual coverage and adherence to RMIA Standard and Procedure
Perform review and challenge of coverage plan components and scope of reviews across Risk stripes, ensure effective testing of design and execution of risk controls
Conduct periodic quality assurance/control reviews across Risk Stipes
Perform annual testing and monitoring over select Risk-owned Tier 1 Regulations (e.g. Legal Lending Limits) and ensure that any identified deficiencies are appropriately remediated
Assist in quarterly and ad-hoc program level reporting, including metrics and trends, and provide periodic updates to Head of RMIA, governance groups, Internal Audit, and Regulators, as required
Establish relationships with key contacts across Risk stripes and lines of defense to enable success in program implementation and overall collaboration

Fulltime

IT Project Quality Group Manager

Engineer the future of global finance. At Citi, our Tech team doesn't just suppo...

Location

Hungary , Budapest

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years experience in a related technology role with commensurate people management experience
Analytical / Reporting skills recommended
PMO experience with governance and oversight
Experience leading and managing a team
Fluency in English is mandatory
Bachelor's/University degree or equivalent experience, potentially Masters degree

Job Responsibility

Coordinate internal moves within the site
Collaborate with local departments such as CRS and GST, HRSS, CSIS etc. as required
Attend weekly CSC Budapest Function Heads meeting
Serve as Single Point of Contact in case of emergencies
Appoint department Fire wardens when needed
Keep direct managers informed about local regulations and updates
Management of people duties including budget and planning, performance evaluation, compensation, hiring and disciplinary action
Responsible for career development of team members
Lead effort to increased automation
Identify key quality and control risks in projects

What we offer

Cafeteria Program
Home Office Allowance
Paid Parental Leave Program
Private Medical Care Program
Pension Plan Contribution
Group Life Insurance
Employee Assistance Program
Access to learning and development programs
Flexible work arrangements
Career progression opportunities

Fulltime

Quality Auditor

This role will involve auditing the quality of National Care Group services in l...

Location

United Kingdom

Salary:

36050.00 GBP / Year

National Care Group

Expiration Date

Until further notice

Requirements

Ability to use audit and compliance assessment processes that are appropriate to NCG services
Strong leadership skills incorporating challenge and support
Understanding of and ability to weigh evidence against the regulatory judgement framework
Ability to interpret data
Skills in use of IT, including Office packages and the internet
Understanding of complex needs and behaviour that challenges services
Ability to work effectively as an autonomous practitioner and as part of the team
Ability to regularly travel nationally and remote work
Excellent interpersonal skills including the ability to communicate
Current experience at an operational level within a compliance, contract monitoring or commissioning role

Job Responsibility

Conduct regulatory-based inspections including desk-based assessments of National Care Group services to make sure they are operating in line with statutory requirements and nationally agreed best practice for adult social care services
Develop individual audit plans which detail activities, timelines & priorities to ensure capacity to schedule & manage inspections using NCG agreed formats based upon the regulatory requirements of CQC & Care Inspectorate of Wales
Support services to improve quality to enable NCG to provide outstanding outcomes for the people we support
Assess and analyse information from a range of sources in order to be effective in promptly identifying trends in respect of risks and concerns that may impact negatively on standards of quality and safety or indicate non-compliance
Ensure that judgements made are based on corroborated evidence and analysis to maintain an audit trail of evidence assessed
To report to the Head of Quality to highlight any areas of risk
Support the Head of Quality to review action plans

What we offer

The opportunity to develop a career in a secure and fulfilling role at an organisation that values growing its team from within
You can continuously learn on the job with the benefit of paid training and the opportunity to gain recognised qualifications
You will work at an organisation that celebrates age, gender and diversity within an inclusive culture
The organisation promotes an environment of wellbeing with support for you to stay healthy and happy
The opportunity to earn rewards through a Refer a Friend scheme
Access to hundreds of high street discounts, including the opportunity to have a Blue Light Card
Access to Stream (formerly known as Wagestream) enabling greater control over your finances
£3,000 car allowance

Fulltime

In-Business QA, Business Risk Statistical Analyst

This position involves executing Quality Assurance Reviews (QARs) within the Ins...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

8+ years relevant work experience in Risk & Control function focusing on Wholesale Credit Risk
strong knowledge of Counterparty Credit Risk
deep understanding of control framework in banks
experience in BCBS 239 is highly desirable
Python is essential
familiarity with Tableau, SQL, MS Excel is an advantage
consistently demonstrates clear and concise written and verbal communication skills
effective organizational influencing skills required
excellent problem-solving capabilities and high attention to critical details
demonstrated ability to develop and implement strategy and process improvement initiatives

Job Responsibility

Support In-Business Quality Assurance Head of Data Analytics to set global strategy and lead implementation of a robust Data analytics and testing program for Wholesale Credit Risk data governance
provide effective challenge on data and credit process design and operation, and report identified gaps
query and clean complex datasets from multiple sources for advanced statistical analysis
design, assess, prototype, and document scalable data science solutions
perform operational effectiveness assessments for business processes with focus on Credit Underwriting, Counterparty Credit Risk, and Collateral Management
lead Quality Assurance Reviews covering Data aspects
read and understand policies, standards, and procedures for business processes in scope
lead data discovery to identify data lineage and controls
evaluate findings, determine materiality, and drive sustainable remediation
derive concrete insights from data

What we offer

Access to telehealth options
health advocates and confidential counseling
generous paid time off packages
programs for employee work-life balance.

Fulltime

Head of Quality Compliance and Assurance

Community Integrated Care

Location:
United Kingdom , Widnes

Category:
Quality Control

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 01, 2026

Expiration:
February 28, 2026

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