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Head of Quality – Complex Homecare Provider

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Compass Associates

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Location:
United Kingdom , Burgess Hill

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

50000.00 - 55000.00 GBP / Year
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Job Description:

Head of Quality for a specialist community healthcare organisation that delivers mental health, neurological, and complex care services to individuals within their own homes and local communities. This is a newly created position, reflecting the organisation’s ambition to move from a solid “Good” foundation toward achieving an “Outstanding” CQC rating.

Job Responsibility:

  • Lead on quality, governance, and risk management across the organisation
  • Drive CQC compliance, audit readiness, and inspection outcomes
  • Oversee safeguarding, information governance, and GDPR processes
  • Develop and maintain governance frameworks and risk registers
  • Conduct investigations, incident reviews, and root cause analysis
  • Chair governance and quality improvement meetings
  • Monitor client experience, feedback, and complaints to inform improvement plans
  • Support operational efficiency and resource management
  • Lead the implementation and adoption of a new quality management system

Requirements:

  • Experienced Registered Manager (from any health or social care setting) with history of least a “Good” CQC rating
  • Proven background in quality improvement, compliance, or governance
  • Strong stakeholder engagement and leadership skills
  • Strategic mindset with the ability to translate policy into practice
  • Clinical or non-clinical backgrounds will be considered
What we offer:
  • 25 days annual leave + 8 bank holidays
  • Mileage allowance
  • Employee Assistance Programme (EAP)
  • Blue Light Card

Additional Information:

Job Posted:
January 22, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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