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Our client is seeking an experienced and strategic leader to join our Origination function as Head of Transition Programme Management. This is a newly created role with high visibility and impact, responsible for leading the successful delivery of complex, client-facing transition programmes. You will play a critical role in shaping and overseeing programme delivery frameworks, ensuring operational excellence, strong governance, and consistent client outcomes. Working across a wide range of internal teams and external partners, you will drive efficiency, mitigate risk, and deliver value across the business.
Job Responsibility:
Lead a portfolio of concurrent, large-scale client transition projects
Ensure alignment, coordination, and successful delivery across all workstreams
Establish and maintain robust programme governance, reporting, and controls
Drive best practices in project management, standards, and methodologies
Build strong relationships with senior stakeholders across multiple functions
Act as a key escalation point, ensuring a responsive and high-quality client experience
Oversee programme planning, scheduling, and resource allocation
Manage multi-million-pound budgets, including forecasting and cost control
Proactively identify, manage, and resolve risks, issues, and dependencies
Lead, coach, and develop a high-performing team of programme and project professionals
Foster a culture of continuous improvement and delivery excellence
Ensure deliverables meet high standards of quality and client satisfaction
Drive innovation, automation, and process improvements
Requirements:
Proven track record delivering complex, large-scale programmes within insurance or financial services
Experience managing significant budgets and delivering measurable business outcomes
Strong background in client onboarding or transition programmes
Demonstrated success working with executive stakeholders and cross-functional teams
Experience implementing governance frameworks and risk management processes
Track record of building and leading high-performing teams
Deep understanding of programme and project management methodologies
Strong knowledge of insurance operations and transition processes
Familiarity with governance, compliance, and risk frameworks
Understanding of change management in complex environments
Exceptional leadership and people management capabilities
Strong stakeholder engagement and influencing skills at senior levels
Excellent analytical and problem-solving abilities