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Join us to build a more rewarding financial future for all Canadians. We’re hiring a Head of Product at Neo. You’ll drive both the consumer experience and the risk, underwriting, and servicing infrastructure that supports responsible, scalable credit across millions of Canadians. This is a senior leadership role: you'll own the product strategy, the roadmap, the outcomes and the development of the product team delivering it. This role is about setting a bold vision, building what doesn't yet exist, and scaling what does.
Job Responsibility:
Own the full-stack lending product portfolio, from customer-facing experiences (e.g. credit cards, loans, installments) to core systems for underwriting, credit risk, and repayment
Define and evolve the credit infrastructure that enables fast, compliant, and accurate lending decisions, including decision engines, data pipelines, and risk policy tooling
Lead initiatives to improve servicing, collections, and lifecycle management
Navigate complex regulatory and reporting requirements (e.g., credit bureau integrations, consumer disclosures) with scalable product solutions
Lead, grow, and mentor a team of high-performing product managers
Act as the cross-functional glue for your division, collaborating with senior leaders across engineering, design, data, ops, marketing, and executive leadership
Translate customer needs, business goals, and technical constraints into clear product strategies, decisions, and trade-offs
Own the results
Elevate product quality and execution across your teams through strong systems, clear feedback, and day-to-day coaching
Champion a culture of speed, ownership, and learning
Represent product in strategic conversations with exec leadership, external partners, and investors
Requirements:
8–12+ years of product management experience
4+ years in a senior leadership role (e.g., leading other PMs or a product org)
Experience building and leading product teams in high-growth environments, ideally with both 0→1 and scale experience
Strategic thinker who can move between long-term planning and in-the-weeds execution
Strong product judgment, clear systems thinking, and a bias toward action
Experience leading cross-functional workstreams that include technical complexity, ambiguous problems, and diverse stakeholder input
Deep care about talent: hiring the right people, growing them fast, and building a healthy, high-performing team
Ability to lead with influence, not just authority
Comfort making bold bets and adapting quickly when the facts change
Domain experience in lending, banking or Fintech is a strong asset
Nice to have:
Domain experience in lending, banking or Fintech
What we offer:
All team members have a stake in Neo’s success and earn meaningful equity through stock options