Head of Product

• Lead and scale our product team, fostering a culture of ownership, execution, and continuous improvement
• Define and lead the product strategy aligned with company goals, market trends, and customer needs, ensuring a competitive advantage in the ticketing industry
• Own the product roadmap, balancing short-term priorities with long-term innovation
• Partner closely with senior leaders, specially with engineering and business, to define the long-term product vision and ensure alignment across the company
• Leverage data, user research, and market insights to drive product decisions and continuously improve the ticket purchase and event management experience
• Foster a strong culture of data-driven decision making while overseeing A/B testing and experimentation to optimize conversion funnels, checkout flow, and event discovery
• Collaborate with commercial, and operations teams to ensure seamless go-to-market strategies and successful feature adoption
• Excellent ability to translate customer insights into actionable product initiatives
• prioritize features and enhancements with a balance of user experience and commercial value
• Track and report product KPIs and business impact, ensuring product initiatives drive measurable results
• Stay ahead of industry trends (ticketing platforms, fintech/payments, event marketing, live experiences) to anticipate future needs and opportunities

• 8+ years of product management experience, with at least 5 years in leadership roles (Head of Product / Product Lead / CPD)
• Proven track record building and scaling consumer-facing digital platforms
• experience in ticketing, e-commerce, events, or marketplaces is highly desirable
• Strong strategic thinking with the ability to translate business objectives into actionable product plans
• Deep understanding of UX/UI best practices, agile development, and data-driven decision-making
• Expertise in analytics and experimentation (e.g., GA4, Mixpanel, Amplitude, A/B testing platforms)
• Exceptional leadership and communication skills to align stakeholders and inspire cross-functional teams
• Entrepreneurial mindset with a passion for innovation and customer-centric solutions

• Experience with international markets and scaling products across regions
• Familiarity with ticketing technology trends, including mobile-first experiences, payment integrations, and fraud prevention
• Background in B2B2C models, working with event organizers or entertainment companies

Competitive compensation package with performance incentives