Head of Product

We have a new opportunity for a Head of Product in the WMCA's Technology & Insight Directorate to lead digital product innovation at the heart of a major regional transformation. As the West Midlands Combined Authority (WMCA) embarks on an ambitious journey - redefining how we deliver services, embracing programmes such as bus franchising, and strengthening collaboration with partners including Fire and Police - digital and technology will be critical to enabling that change. We have created a brand-new leadership role to shape how we design, build, and deliver user-centred digital products and services across the organisation. With the organisation growing rapidly in scale and complexity, you will lead the shift to a more agile, product and service-led approach, embedding modern engineering and DevOps practices while ensuring everything we deliver is driven by user need and real-world impact. This is an opportunity to step into a challenging and evolving environment, where you'll not only shape systems and services, but also enable colleagues across WMCA to deliver transformational outcomes for the region. We're looking for someone with the experience, mindset, and ambition to lead through complexity - someone who is motivated by purpose, thrives in change, and is passionate about using digital innovation to make a tangible difference to people, businesses, and communities across the West Midlands.