CrawlJobs Logo

Head of Product - Transport & Customs

Germany, Berlin · Job Posted May 10, 2026
Apply Position
Job Link Share

Job Description

Zalando’s Transport Management System (First, Middle & Last Mile) and Customs infrastructure is the backbone of our European transportation network. As we transition to a flexible, platform-based architecture, we are unlocking unprecedented optimisation potential. In this role, you will lead the strategic evolution of our Transport and Customs products. You will head a high-calibre, multi-disciplinary team comprising Principal Product Managers, Machine Learning Engineers, and Data Engineers. Your mission is to rethink complete process chains with a long-term impact horizon, elevating our product strategy through deep discovery, opportunity sizing, and the deployment of advanced data and ML-driven capabilities.

Job Responsibility

  • Head a cross-functional, high-performing department: Directly manage and mentor a team of Principal Product Managers and technical specialists (ML & Data Engineering). Build a culture of excellence, shared ownership, and delivery across domains.
  • Translate fulfilment strategy into action: Turn high-level business goals into operational plans and system evolutions, leveraging ML and data-driven capabilities to stabilise and scale our TMS systems.
  • Shape and scale the organisation: Evolve team structures and career paths. You will define how Principal-level talent and engineering resources are deployed to achieve maximum impact across the fulfilment landscape.
  • Drive product strategy & thought leadership: Formulate a multi-year product roadmap that includes mid- to long-term features. You will be responsible for the 'big picture' while ensuring your team executes with precision.
  • Collaborate across the matrix: Work closely with Operational teams, Network Planning, and Budgeting to drive consensus around your vision.
  • Evidence-based decision-making: Back up intuition with data-driven insights and architectural proposals, working alongside principal-level architects to impact e-commerce KPIs.
  • Author key product artefacts: Oversee the creation of product roadmaps, 'Working Backwards' press releases, requirements, and large-scale solution papers.
  • Resource & Capacity Planning: Pitch phased execution plans based on team capacity and, where necessary, build the business case for additional resources.

Requirements

  • Experienced Product Champion: You are a seasoned leader who thrives in complex environments and has a proven track record in large-scale technical products, ideally within fulfilment or logistics.
  • People Leadership: You have extensive experience managing senior stakeholders and leading high-level individual contributors (Principal PMs) and technical teams (Data/ML).
  • Strategic Mindset: You are driven to improve Zalando's fulfilment experience for both customers and partners, tackling opportunities with a proactive, positive attitude.
  • Cross-Functional Expertise: You bring broad experience across Product, Engineering, and Data Science. You understand how to bridge the gap between business needs and technical execution.
  • Delivery at Scale: You’ve successfully led complex initiatives involving diverse stakeholder groups and integrated system landscapes, balancing agility with structured execution.
  • Communication: You are fluent in English and can navigate large, matrixed organisations with influence and empathy.

What we offer

  • 27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days)
  • 2 paid volunteering days a year
  • Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
  • Work from abroad for up to 30 working days a year
  • Employee shares program
  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
  • Relocation assistance available (subject to prior agreement)
  • Family services, including counseling and support
  • Health and wellbeing options (including Wellhub, formerly Gympass)
  • Mental health support and coaching available
  • Drive your development through our training platform and biannual peer-to-peer review

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Head of Product - Transport & Customs

8 matching positions

Head of Product - Transport & Customs

Zalando’s Transport Management System (First, Middle & Last Mile) and Customs in...
Location
Location
Germany , Berlin
Salary
Salary:
Not provided
zalando-lounge.de Logo
Zalando Lounge
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experienced Product Champion: You are a seasoned leader who thrives in complex environments and has a proven track record in large-scale technical products, ideally within fulfilment or logistics.
  • People Leadership: You have extensive experience managing senior stakeholders and leading high-level individual contributors (Principal PMs) and technical teams (Data/ML).
  • Strategic Mindset: You are driven to improve Zalando's fulfilment experience for both customers and partners, tackling opportunities with a proactive, positive attitude.
  • Cross-Functional Expertise: You bring broad experience across Product, Engineering, and Data Science. You understand how to bridge the gap between business needs and technical execution.
  • Delivery at Scale: You’ve successfully led complex initiatives involving diverse stakeholder groups and integrated system landscapes, balancing agility with structured execution.
  • Communication: You are fluent in English and can navigate large, matrixed organisations with influence and empathy.
Job Responsibility
Job Responsibility
  • Head a cross-functional, high-performing department: Directly manage and mentor a team of Principal Product Managers and technical specialists (ML & Data Engineering). Build a culture of excellence, shared ownership, and delivery across domains.
  • Translate fulfilment strategy into action: Turn high-level business goals into operational plans and system evolutions, leveraging ML and data-driven capabilities to stabilise and scale our TMS systems.
  • Shape and scale the organisation: Evolve team structures and career paths. You will define how Principal-level talent and engineering resources are deployed to achieve maximum impact across the fulfilment landscape.
  • Drive product strategy & thought leadership: Formulate a multi-year product roadmap that includes mid- to long-term features. You will be responsible for the "big picture" while ensuring your team executes with precision.
  • Collaborate across the matrix: Work closely with Operational teams, Network Planning, and Budgeting to drive consensus around your vision.
  • Evidence-based decision-making: Back up intuition with data-driven insights and architectural proposals, working alongside principal-level architects to impact e-commerce KPIs.
  • Author key product artefacts: Oversee the creation of product roadmaps, "Working Backwards" press releases, requirements, and large-scale solution papers.
  • Resource & Capacity Planning: Pitch phased execution plans based on team capacity and, where necessary, build the business case for additional resources.
What we offer
What we offer
  • 27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days)
  • 2 paid volunteering days a year
  • Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
  • Work from abroad for up to 30 working days a year
  • Employee shares program
  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
  • Relocation assistance available (subject to prior agreement)
  • Family services, including counseling and support
  • Health and wellbeing options (including Wellhub, formerly Gympass)
  • Mental health support and coaching available
  • Fulltime
Read More
Arrow Right

Product Head - Freight

Purpose of the Job Responsible for overseeing freight operations, managing serv...
Location
Location
Salary
Salary:
Not provided
aramex.com Logo
Aramex
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in supply chain management, Logistics, Business Administration, or a related field
  • 10+ years’ experience in freight, logistics, or supply chain management, preferably in a regional role
  • Strong understanding of freight forwarding carrier negotiations, customs clearance, and international trade laws
  • Experience working with air, ocean, and land freight operations
  • Proficiency in freight management systems (FMS), transportation management systems (TMS), and ERP software
Job Responsibility
Job Responsibility
  • Oversee end-to-end freight operations across the region, ensuring seamless movement of cargo
  • Monitor and improve service levels, ensuring timely delivery and high customer satisfaction
  • Optimize freight routes and carrier selection to enhance efficiency and cost-effectiveness
  • Manage relationships with freight forwarders, shipping lines, airlines, and trucking providers
  • Negotiate contracts, rates, and service-level agreements with logistics partners
  • Conduct regular performance reviews of carriers and implement corrective actions when needed
  • Analyze freight costs and implement cost-saving initiatives without compromising service quality
  • Monitor budget and financial performance, ensuring cost control and profitability
  • Collaborate with finance and procurement teams to optimize freight spend and drive savings
  • Develop and implement strategies to enhance freight operations and regional logistics
Read More
Arrow Right

Head of Supply Chain EBP France

At Etex, our purpose is to inspire new ways of living. We are an international l...
Location
Location
France , Avignon
Salary
Salary:
Not provided
ursa.pl Logo
URSA Polska sp. z o. o.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master’s degree in supply chain or other relevant field
  • Several years of experience in a similar role
  • Proven expertise in Supply Chain (OTC, Planning, Logistics)
  • Good understanding of Transport and Warehouse operations, combined with innovative approach
  • Excellent leadership skills
  • International experience, in a matrix, multisite organization
  • Strong analytical skills and IT literacy
  • Ability to negotiate complex commercial agreements and strategic suppliers/stakeholders
  • Proficiency in French and English
  • Willingness and ability to be present in our office in Avignon 4 days a week
Job Responsibility
Job Responsibility
  • Lead and orchestrate all Supply Chain activities and processes in EBP France with safety and customer at the core
  • Drive and monitor Supply Chain performance to meet divisional and local objectives (customer centricity, landed cost, best‑in‑class processes)
  • Directly lead French SC teams across Planning, Customer Service, and Logistics
  • Implement local SC strategy to optimize networks, reduce total cost and lead time, and optimize inventory based on market and segment needs
  • Develop the SC organization: talent management, succession planning, and capability building across SC and non‑SC stakeholders
  • Define and execute the roadmap to harmonize processes and deploy best practices (S&OP, master scheduling, MRP, DDMRP, logistics)
  • Lead the end-to-end planning processes in France (Demand Planning, S&OP, and Production Planning)
  • Set and achieve SC targets for safety, inventory, logistics costs, service/delivery performance, lead CI programs and projects and track results via dashboards
  • Build internal/external partnerships and lead maturity assessments to align stakeholders and advance Supply Chain Excellence roadmaps
What we offer
What we offer
  • We are named the world's #1 most trustworthy company in the construction sector by Newsweek and Statista in 2023! And one of the top companies to grow your career in Belgium in 2023 according to LinkedIn!
  • Our culture – we connect & care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people
  • Our ‘Road to Sustainability 2030’ is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions
  • We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination
Read More
Arrow Right

Head of Branch Operations

As the Head of Branch Operations, you’ll be the heartbeat of the branch, making ...
Location
Location
United Kingdom , Enfield
Salary
Salary:
Not provided
travisperkins.co.uk Logo
Travis Perkins
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience managing teams
  • Passionate about delivering exceptional customer service
  • Experience implementing safety protocols and ensuring compliance
  • Experience in a fast-paced environment hitting targets
  • Strong planning and organisational skills
  • Solid experience in managing operational processes, including fleet and stock control, and driving business improvement
  • Enjoy working with a team, coaching them to success
  • Adaptable and able to step in wherever needed to support the team
Job Responsibility
Job Responsibility
  • Championing best practices, driving change, and supporting branch colleagues to achieve outstanding results
  • Collaborating closely with the Branch Manager and Sales team to provide top-tier service
  • Helping the branch hit financial and operational targets by sharing best practices, identifying improvement opportunities, developing capabilities, and leading the charge on performance
  • Ensuring the branch stays safe and compliant, supporting the Branch Manager with safety meetings, delivering the safety message, and coaching colleagues on the right procedures
  • Overseeing fleet and machinery compliance, making sure all company vehicles pass pre-departure checks and that paperwork is spot on and up to date
  • Monitoring fleet KPIs across branches, working with the team to maximise efficiency, and sharing best practices
  • Partnering with the Branch Manager, Sales, and Warehouse teams to improve performance, streamline processes, and manage stock control and audits
  • Working with Branch Managers on stock ordering, optimising stock levels, reducing dead stock, and managing new range rollouts and core product requirements
  • Supporting the branch in transitioning to new safety principles
  • Stepping in flexibly to cover for Transport Managers across the cluster branches when needed
What we offer
What we offer
  • Performance-based bonus
  • Save-as-you-earn & Buy-as-you-earn schemes
  • Generous contributory pension scheme
  • Exclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation
  • Wellbeing support
  • MyPerks discounts at top retailers, restaurants, and more
  • No weekends
  • Fulltime
Read More
Arrow Right

Head of Warehousing & Distribution

The Head of Warehousing & Distribution is responsible for leading all warehousin...
Location
Location
United States , Atlanta
Salary
Salary:
140000.00 - 150000.00 USD / Year
hunterdouglas.com Logo
Hunter Douglas
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Supply Chain Management, Logistics, Operations, or related field (Master’s preferred)
  • 10+ years of progressive experience in warehouse, distribution, or logistics leadership roles, preferably in a manufacturing or fabrication environment
  • Proven track record of leading multi-site warehousing operations and achieving measurable operational improvements
  • Experience implementing and managing modern WMS, TMS, and automation technologies
  • Lean Six Sigma certification or equivalent process improvement background strongly preferred
  • Strong leadership, communication, and team-building skills
  • Data-driven mindset with experience leveraging KPIs and analytics for decision-making
  • Deep understanding of inventory management, material handling, and warehouse design principles
  • Ability to drive strategic initiatives while managing daily operational performance
  • High level of business acumen, collaboration, and change leadership
Job Responsibility
Job Responsibility
  • Develop and execute the warehousing and distribution strategy in alignment with the broader Supply Planning vision
  • Lead, mentor, and develop warehouse management teams across multiple locations to ensure operational excellence and engagement
  • Establish and monitor KPIs and operational scorecards focused on safety, service, inventory accuracy, productivity, and cost performance
  • Partner cross-functionally with Planning, Procurement, Manufacturing, and Logistics to ensure end-to-end supply chain alignment
  • Standardize and optimize warehouse and distribution processes across all facilities to achieve world-class performance
  • Implement and sustain Lean, Six Sigma, and continuous improvement methodologies to drive efficiency and eliminate waste
  • Ensure compliance with corporate policies, regulatory requirements, and safety standards (OSHA, DOT, ISO, etc.)
  • Champion a safety-first culture and ensure robust training and accountability systems are in place
  • Lead the adoption and optimization of warehouse technologies (e.g., WMS, TMS, automation, and data analytics tools)
  • Evaluate and implement emerging technologies (e.g., robotics, IoT, AI-driven forecasting) to enhance accuracy, speed, and visibility
What we offer
What we offer
  • Bonus target range: 35%-40%
  • Generous benefits package including medical, dental, vision, life, disability
  • A company culture that prioritizes internal development and professional growth
  • Enjoy our Flexible Time Off (FTO) program designed to support work–life balance (excludes new hires in Illinois)
  • 401(k) plan with a degree of employer matching
  • Paid parental leave
  • Wellness programs and product discounts
  • Fulltime
Read More
Arrow Right

Head of Quality, Sustainability and CR Ops

The purpose of the Head of Quality, Sustainability and CR Ops is to lead and con...
Location
Location
United Kingdom , Avonmouth/Filton
Salary
Salary:
Not provided
elemis.com Logo
ELEMIS
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Quality & Governance Expertise: Strong knowledge of Quality Management Systems, audit processes, supplier governance and operational compliance within FMCG or beauty manufacturing/distribution environments.
  • Luxury Brand Mindset: Understands the standards required to protect and elevate a premium global beauty brand. Demonstrates attention to detail and zero tolerance for quality compromise.
  • Regulatory & Risk Awareness: Strong understanding of UK regulatory frameworks, with the ability to interpret requirements and translate them into operational controls.
  • Sustainability & ESG Understanding: Experience managing environmental reporting, supplier ESG governance and sustainability KPIs within an operational context.
  • Data & Analytical Capability: Confident interpreting quality, complaints and sustainability data to identify trends, mitigate risks and drive performance improvement.
  • Leadership & Team Development: Proven experience managing and developing operational teams. Balances hands-on involvement with strategic oversight.
  • Influence & Collaboration: Able to influence cross-functional stakeholders and external suppliers, balancing commercial pragmatism with governance discipline.
  • Resilience & Ownership: Takes full accountability for standards, audit readiness and brand protection. Comfortable operating in a fast-paced, evolving environment.
Job Responsibility
Job Responsibility
  • Own and continuously improve the Quality Management System (QMS), ensuring it remains compliant, current, and aligned with business and regulatory requirements.
  • Ensure the Quality Policy is communicated, implemented and embedded across Operations.
  • Maintain and control all Operations SOPs, ensuring accuracy, relevance and adherence.
  • Own document control governance for Operations and support document control for the Technical & Regulatory team.
  • Ensure robust traceability procedures are maintained and annual product recall testing is completed and documented.
  • Oversee the management of Non-Conformance Reports (NCRs), ensuring root cause analysis, corrective actions and timely closure.
  • Lead internal audits and support supplier audits to ensure compliance and risk mitigation.
  • Manage shelf-life extension processes in partnership with suppliers and technical teams.
  • Maintain full audit-ready documentation to support B Corp and regulatory requirements.
  • Lead, coach and develop a team of 4 Quality Control Technicians within the warehouse operation.
What we offer
What we offer
  • We operate a Hybrid working model which means working any three days in our Filton Head Office and two days working from home. We also operate with flexible working hours, which means core hours are between 10am - 4pm.
  • Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
  • Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
  • Generous Holiday Allowance, increasing with length of service
  • Company Pension Scheme
  • Healthcare Cash Plan (with Dental)
  • Private Medical Insurance
  • Employee Assistance Programme for all Associates and their families
  • Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
  • Fulltime
Read More
Arrow Right

Head of Supply Chain

Join OMNIC Self-Service Solutions, a Guinness World Record holder recognized for...
Location
Location
Poland , Warsaw
Salary
Salary:
Not provided
omnic.net Logo
OMNIC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 5 years of experience in supply chain management and procurement
  • Strong expertise in international logistics and customs management
  • Proven track record in cost optimization and efficient supply planning
  • Excellent leadership and team management skills
  • Ability to collaborate effectively with cross-functional teams
  • Strong analytical and problem-solving capabilities
  • Fluency in English
  • Willingness to work onsite in Poland
Job Responsibility
Job Responsibility
  • Oversee the procurement of components and logistics of finished parcel lockers to ensure timely and cost-effective supply across Europe and Asia
  • Implement and maintain a stable supply planning system that optimizes efficiency and reliability
  • Manage international transport and customs processes to facilitate smooth operations
  • Develop cost optimization strategies to enhance overall supply chain performance
  • Collaborate cross-functionally with production, project delivery, and finance to align objectives and achieve strategic goals
  • Lead and mentor the supply chain team, fostering a culture of innovation and continuous improvement
  • Analyze supply chain data to drive decision-making and enhance performance metrics
  • Ensure compliance with all regulatory and operational standards
What we offer
What we offer
  • Competitive compensation package with growth opportunities
  • Engaging work environment that encourages creativity and ownership of projects
  • Fulltime
Read More
Arrow Right

Head of Supply Chain Operations

We are seeking an experienced Head of Supply Chain Operations to lead our end-to...
Location
Location
United Kingdom , Slough
Salary
Salary:
Not provided
karlstorz.com Logo
KARL STORZ
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Supply Chain, Engineering, Operations, Business or similar
  • Master’s degree or APICS/CPIM/CSCP certification preferred
  • 10+ years’ experience in supply chain operations, ideally within medical devices, pharmaceuticals or other regulated environments
  • 5+ years in a senior leadership role managing planning, procurement and logistics teams
  • Strong experience working within FDA, ISO 13485 and MDR frameworks
  • Proven success in S&OP/IBP, supplier leadership and supply chain optimisation
  • Strategic, analytical and commercially minded
  • Strong people leader with a track record of building high-performing teams
  • Excellent stakeholder management, communication and negotiation skills
  • Deep knowledge of ERP systems (e.g. SAP S/4HANA), WMS and analytics tools
Job Responsibility
Job Responsibility
  • Define and deliver the supply chain strategy aligned to business and regulatory requirements
  • Drive continuous improvement, resilience and digital transformation (ERP, WMS, APS, analytics)
  • Develop and maintain effective business continuity and risk mitigation plans
  • Lead the S&OP / IBP process to align demand, supply and commercial priorities
  • Improve forecast accuracy and supply planning to minimise shortages and obsolescence
  • Ensure supply chain readiness for new product introductions and market expansion
  • Optimise inventory, safety stock and working capital
  • Oversee warehousing, distribution and transport to ensure strong on-time delivery
  • Ensure compliant handling of controlled medical devices and drive logistics efficiency
  • Ensure compliance with FDA/QSR, ISO 13485, MDR and related regulations
What we offer
What we offer
  • 34 days holiday (inclusive of public holidays)
  • Generous Pension
  • Private Medical
  • Medical cash back scheme
  • Company sick pay
  • Life Assurance
  • Critical illness and income protection (service requirements apply)
  • Perkbox benefits platform
  • Fulltime
Read More
Arrow Right