CrawlJobs Logo

Head of Product, Square Trust & Safety

United States, Bay Area 304500.00 - 456700.00 USD / Year · Job Posted May 15, 2026
Apply Position
Job Link Share

Job Description

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

Job Responsibility

  • Bring a Square-wide perspective on Trust and Safety for strategic planning, ensuring trust considerations are embedded across all seller-facing products and experiences
  • Unify the Risk and Identity organizations, creating seamless experiences and shared platforms that enable sellers to grow with confidence
  • Lead the product organization across multiple product areas including Identity Verification, Risk Management, Disputes, Fraud Prevention, Compliance, and Internal Tooling
  • Own the primary strategic initiative to build and maintain trust with sellers throughout their lifecycle, from onboarding through account management and remediation
  • Engage with external partners including regulatory bodies, compliance teams, and identity verification providers to build out strategic rationale for partnerships and integrations
  • Drive accountability for Risk Loss Rate, Seller Trust metrics, Access expansion for trusted sellers, and ecosystem health across all of Square's products
  • Deeply understand regulatory requirements, compliance frameworks, and the fintech landscape to shape the GTM and Product strategy for Trust and Safety
  • Prioritize work across Risk and Identity product areas while influencing prioritization of trust and compliance capabilities across Square products
  • Validate product strategies through a combination of qualitative seller research, quantitative experimentation, and regulatory analysis to ensure intended impact on both seller trust and fraud prevention
  • Drive execution across multiple functions and organizations including Product, Engineering, Compliance, Legal, and Operations to deliver on Trust and Safety initiatives

Requirements

  • 8+ years of product management experience
  • Experience leading Product teams across multiple product areas
  • Track record of successful platform/infrastructure product development
  • Experience with trust & safety, risk, identity, or compliance products
  • Proven ability to drive cross-functional alignment across large organizations
  • Experience managing regulatory requirements and compliance-driven product development

Nice to have

  • Experience with payments or fintech products
  • Background in fraud prevention, identity verification, or KYC/AML
  • Experience unifying or merging product organizations
  • Track record with both internal tooling and customer-facing product development
  • Familiarity with ML/AI-powered risk and fraud detection systems
  • Experience with identity verification providers (Veriff, Onfido, Persona, Jumio)
  • Knowledge of global regulatory frameworks (FATF, AMLD, GDPR, CFPB)

What we offer

  • Remote work
  • medical insurance
  • flexible time off
  • retirement savings plans
  • modern family planning

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Head of Product, Square Trust & Safety

8 matching positions

Head of Design, Banking

Square Banking exists to give small businesses the financial tools they need to ...
Location
Location
United States , Bay Area
Salary
Salary:
304500.00 - 456700.00 USD / Year
block.xyz Logo
Block
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years of experience in design management both leading and building product design teams
  • A record of delivering transformative, high-impact work — products that influence company strategy, elevate brand perception, and drive measurable outcomes
  • Experience leading design at scale across multiple product lines, regions, and platforms, creating cohesion while honoring local nuance
  • A portfolio that demonstrates vision, taste, and range — spanning product experience, marketing, and innovation
  • A proven ability to partner closely with Product, Engineering, and Marketing executives to shape roadmaps, define strategy, and align teams around shared goals
  • Strength in developing and scaling organizations, mentoring leaders, and fostering a culture of excellence and inclusion
  • Comfort working at both strategic altitude and detail depth — you can define a multi-year design vision and also ensure final implementations meet the highest craft standards
  • Passion for systems thinking, storytelling, and the customer journey, with the instinct to simplify complex ideas into intuitive, delightful experiences
  • An evolving perspective on design’s role in AI, automation, and emerging technologies — and how these can enhance creative output and customer value
Job Responsibility
Job Responsibility
  • Set the vision and raise the bar. Define the creative direction and design standards for Square Banking, ensuring every experience — from onboarding to ongoing engagement — feels clear, connected, and unmistakably Square
  • Lead with trust and craft. Create the conditions for exceptional work by fostering psychological safety, inspiring ambition, and modeling design excellence across brand, product, and research
  • Drive company-defining initiatives. Serve as a trusted partner to senior leadership in shaping the strategy for Square Banking and influencing the broader design direction across Square
  • Scale impact through systems. Build design frameworks, rituals, and structures that allow teams to move fast without sacrificing quality. Promote cohesion across disciplines and regions as Square Banking expands globally
  • Champion customer-centric thinking. Keep small business owners at the heart of every decision, balancing business goals with empathetic storytelling and world-class design execution
  • Shape the future of intelligent design. Integrate automation and AI-driven insights to streamline workflows, enhance creativity, and deliver smarter customer experiences
What we offer
What we offer
  • Remote work
  • medical insurance
  • flexible time off
  • retirement savings plans
  • modern family planning
  • Fulltime
Read More
Arrow Right

Senior Associate - Distribution Support

This is a client-facing role that requires you to work closely with colleagues a...
Location
Location
United Kingdom , Leeds
Salary
Salary:
Not provided
waystone.com Logo
Waystone Governance Ltd.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Third level, minimum B.A. degree
  • At least 4 years’ experience working with international clients and with exposure to alternative UCITS and AIFs, ideally within a sales support or regulatory support team for an asset manager or fund service provider
  • An understanding of the regulatory landscape in the UK & EEA as it relates to distribution is a must
  • Excellent oral and written communication skills in English
  • Strong organisational skills, particularly an ability to prioritise multiple tasks concurrently while maintaining attention to detail
  • Collaboration with colleagues across geographic and functional boundaries
  • Proactive problem resolution and an ability to independently manage tasks
  • High levels of personal integrity and client service
  • An ability to combine an understanding of local markets within the wider business & regulatory context
  • Self-motivation and confidence
Job Responsibility
Job Responsibility
  • Attend client calls during the onboarding phase and conduct regular meetings with clients post-onboarding to ensure service deliverables are being met
  • Working with clients’ product experts within the regulatory framework to complete jurisdictional analyses of target markets and agree investor types and classification
  • Working with clients’ product experts within the regulatory framework to formulate investor query responses
  • Working with internal teams to ensure necessary fund registrations / AIFM passports or pre-marketing permissions are in place prior to carrying out any regulated distribution activity
  • Agreeing communications with clients for pre-marketing and marketing campaigns and directly issuing to potential investors
  • Review and approve client marketing materials in line with FCA rules and the EEA's cross-border distribution framework
  • Providing fund documents (point of sale) and marketing materials to investors
  • Ensuring all activity is carried out in accordance with the team’s written policies and procedures
  • Ensure the team’s procedures and processes are maintained to a high standard
  • Support the Manager in creating new processes / procedures when required
  • Fulltime
Read More
Arrow Right

Hr Director

Our Pittsburgh client is seeking an HR Director for a fully on-site, contract-to...
Location
Location
United States , Pittsburgh
Salary
Salary:
43.00 - 46.00 USD / Hour
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field, or equivalent experience
  • 7–10+ years of progressive HR experience, including leadership responsibilities
  • Proven experience leading HR teams and driving strategic initiatives
  • Strong expertise in employee relations, compliance, and HR best practices
  • Experience handling sensitive and complex workplace issues
  • Excellent leadership, communication, and decision-making skills
  • Proficiency in HRIS systems, ATS platforms, and Microsoft Office
  • HR certification preferred
  • Experience in a nonprofit or people services environment is a plus
  • Background checks and other pre-employment requirements apply
Job Responsibility
Job Responsibility
  • Lead and develop the HR team across all functional areas
  • Oversee and optimize daily HR operations, ensuring efficient and compliant practices
  • Serve as a strategic partner to executive leadership on workforce planning, retention, and organizational development
  • Provide guidance on complex employee relations matters, investigations, and performance management
  • Drive the development and implementation of HR policies, programs, and initiatives
  • Ensure compliance with federal, state, and local employment laws
  • Evaluate and improve HR systems, processes, and reporting
  • Support a positive, inclusive, and high-performing workplace culture
What we offer
What we offer
  • Free parking
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Marketing Manager

We are looking for a versatile Project Manager to lead brand-building efforts an...
Location
Location
United States , Detroit
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in marketing management with responsibility for both strategy development and campaign execution
  • Strong background in print marketing, creative coordination, and production of customer-facing collateral
  • Demonstrated success in B2B marketing, including brand-building and client engagement activities
  • Hands-on experience with digital marketing, email campaigns, and campaign planning across multiple channels
  • Ability to manage several projects at once while maintaining attention to deadlines, budgets, and quality standards
  • Strong relationship-building and communication skills, with confidence interacting with clients and external partners
  • Ability to collaborate effectively with cross-functional teams, including sales, design, and production groups
Job Responsibility
Job Responsibility
  • Create and implement integrated marketing plans that support brand visibility, customer engagement, and business growth across multiple channels
  • Work closely with design and production partners to develop compelling printed assets such as brochures, magazines, journals, and related promotional materials
  • Lead marketing initiatives from initial planning through final delivery, managing schedules, budgets, and quality expectations throughout the project lifecycle
  • Represent the organization at industry gatherings, networking events, trade shows, and community activities to promote the brand and expand market presence
  • Cultivate strong relationships with existing clients by identifying their evolving needs, encouraging long-term loyalty, and uncovering opportunities for additional services
  • Partner with sales stakeholders to align marketing efforts with business development goals and support outreach to prospective customers
  • Monitor brand presentation across campaigns, collateral, and customer touchpoints to maintain a consistent and strong market identity
  • Contribute to campaign development in areas such as email outreach, B2B promotions, digital marketing, and brand awareness initiatives
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Marketing Analyst

We are looking for a Marketing Analyst to support B2B media performance through ...
Location
Location
United States , Minneapolis
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5 years of experience managing performance-focused digital marketing campaigns across paid search, paid social, and programmatic media
  • Hands-on expertise with analytics and reporting platforms such as GA4, along with familiarity with advertising platform reporting and attribution tools
  • Demonstrated success optimizing campaigns against performance metrics such as efficiency, conversion outcomes, and pipeline contribution
  • Strong working knowledge of tracking setup, URL tagging, conversion measurement, and cross-channel attribution practices
  • Advanced analytical skills with Excel and experience building reports in tools such as Power BI or Looker Studio
  • Ability to translate complex data into clear business recommendations for both internal partners and client audiences
  • Strong organizational skills, attention to detail, and comfort managing budgets, pacing, and reconciliation tasks
  • Bachelor’s degree in Marketing, Business, Analytics, or a related field is preferred
  • platform certifications are a plus
Job Responsibility
Job Responsibility
  • Lead the day-to-day delivery of B2B paid media programs across search, social, and programmatic platforms, ensuring campaigns launch accurately and scale effectively
  • Manage campaign setup details such as tracking parameters, ad trafficking, quality checks, and creative scheduling to maintain flawless execution across partners
  • Monitor performance closely and refine bids, budgets, audience targeting, and testing plans to improve efficiency and support pipeline goals
  • Create meaningful reports and dashboards using analytics and business intelligence tools, turning raw performance data into actionable recommendations
  • Analyze campaign data from multiple sources, organize findings, and present concise insights to internal teams and client stakeholders
  • Maintain reliable measurement frameworks by overseeing conversion tracking, event tagging, attribution inputs, and data feed accuracy across channels
  • Investigate reporting inconsistencies and resolve data issues to preserve confidence in campaign performance and decision-making
  • Track media spend against plan, reconcile billing details with actual delivery, and prepare accurate monthly budget summaries for review
  • Contribute to broader paid media strategy, experimentation plans, and ad hoc requests by offering responsive, solution-focused support
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Financial Planner

Join a top-tier, fee-based wealth management firm known for rigorous investment ...
Location
Location
United States , Walnut Creek
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years in wealth management, including 2+ years building financial plans
  • CFP preferred
  • Strong knowledge across core planning disciplines
  • Experience with tools like eMoney, MoneyGuidePro, Holistiplan, WealthStudios, or Salesforce
  • Advanced Excel skills and strong communication abilities
  • Comfortable in a fast-paced, feedback-driven environment
Job Responsibility
Job Responsibility
  • Analyze client data and develop tailored financial planning recommendations
  • Attend meetings as the planning specialist and support advisors directly
  • Build and help implement complex financial plans
  • Provide guidance on estate, tax, retirement, cash flow, Social Security, pensions, and equity compensation
  • Maintain planning data across platforms and improve internal processes
  • Share planning updates and best practices with advisor teams
What we offer
What we offer
  • three weeks of PTO
  • fully paid medical, dental, and vision
  • generous 401(k) match
  • meaningful long-term growth
  • Fulltime
Read More
Arrow Right

Continuous Improvement Manager

We are looking for a Continuous Improvement Manager to help advance operational ...
Location
Location
United States , Philadelphia
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree required
  • At least 5 years of experience in continuous improvement, operational excellence, Lean, or Six Sigma within a manufacturing or industrial environment
  • Demonstrated success leading process improvement efforts using Lean manufacturing and Six Sigma methodologies
  • Strong ability to influence cross-functional teams, manage several initiatives at once, and achieve measurable business results
  • Lean or Six Sigma certification is preferred, with Black Belt credentials viewed favorably
  • Working knowledge of quality management principles and total quality practices in an operational setting
  • Willingness to travel occasionally, up to 15%, as business needs require
Job Responsibility
Job Responsibility
  • Direct improvement programs that support business goals and long-range operational priorities across the manufacturing organization
  • Mentor team leaders and departmental partners on Lean methods, Six Sigma practices, root cause investigation, and practical problem-solving techniques
  • Lead kaizen workshops and related initiatives that increase throughput, improve product quality, enhance workplace safety, and streamline processes
  • Review production and performance data to uncover opportunities, confirm underlying issues, and guide informed decision-making
  • Collaborate with functional leaders to build continuous improvement capability and maintain ownership for measurable outcomes
  • Reinforce the effective use of quality management processes within improvement work and keep stakeholders informed throughout implementation
  • Monitor project milestones, savings, and performance indicators, then communicate progress and results to leadership
  • Support long-term sustainment by auditing key metrics, confirming realized benefits, and encouraging adherence to established standard work
  • Foster a culture of operational excellence through training, coaching, and ongoing promotion of Lean thinking and continuous learning
  • Apply change management approaches to encourage alignment, support adoption, and improve the success of implemented initiatives
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • enrollment in company 401(k) plan
  • Fulltime
Read More
Arrow Right

Global Equities MO In Business Risk and Control Head

Equities Middle Office: In-Business Risk & Control. Citi's Markets Operations gr...
Location
Location
United States , Getzville; Tampa
Salary
Salary:
115840.00 - 173760.00 USD / Month
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in operations and risk management within the financial industry, with strong knowledge of the Markets business, particularly Equities Operations (Cash, Derivatives, Syndicates, Prime Finance, Stock Loan, Delta One, and/or OTC Confirmations)
  • Proven experience in building and maintaining risk and control governance frameworks, including attestation management, MCA oversight, and audit engagement
  • Strong understanding of operational risk management principles, including risk identification, assessment, monitoring, and mitigation
  • Experience with Key Risk Indicator (KRI) design, development, and monitoring, including threshold calibration and escalation frameworks
  • Experience with third-party and vendor risk management, including due diligence, ongoing monitoring, and performance oversight
  • Exceptional communication and stakeholder management skills — the ability to communicate complex risk topics clearly to a wide range of audiences, from desk-level operations through to senior management, and to build trusted relationships across multiple functions is critical for this role
  • Experience successfully collaborating with multiple stakeholders across the Markets business, and broader Citi Enterprise Risk Management and Operations, Technology teams
  • Demonstrated ability to manage multiple concurrent initiatives with competing priorities and deadlines, with the flexibility to take on new responsibilities as the risk landscape evolves
  • Proficiency with SharePoint, MS Office, Tableau/Power BI, and governance/risk management tools
  • Experience working with second-line (ORM, ECO, Compliance) and third-line (Internal Audit, external auditors) partners
Job Responsibility
Job Responsibility
  • Maintain and enhance the In-Business Risk & Control Governance framework and virtual IBRC Team across Equities Middle Office (Equities Cash, Equities Derivatives, Syndicates, Prime Finance, Stock Loan, Delta One, and OTC Confirmations), ensuring standardised governance over attestations, corporate hygiene, risk updates, commentary, audit engagement, working groups, and central initiatives
  • Partner with ECO and ORM Teams across Equities to ensure consistent risk oversight and control effectiveness
  • Design, develop, and maintain Key Risk Indicator (KRI) dashboards to proactively identify emerging risks, control weaknesses, and trends across Equities Middle Office operations, monitoring outputs and driving timely escalation where thresholds are breached
  • Oversee third-party and vendor risk governance for Equities Middle Office, ensuring appropriate due diligence, ongoing monitoring, performance oversight, and independent validation of vendor-generated outputs
  • Represent Equities Middle Office in senior working groups across Markets and Operations, contributing to governance forums and cross-functional risk committees
  • Coordinate end-to-end attestation processes across all Equities Middle Office desks, including sign-off tracking, timeliness monitoring, and completeness assurance
  • Manage access entitlement governance, records management, regulatory reporting oversight, and other control-related activities as required by the evolving risk landscape
  • Take ownership of risk and control initiatives as they arise, providing senior oversight and driving delivery across the Equities Middle Office landscape
  • Maintain and develop the Equities Middle Office Risk SharePoint hub, ensuring stakeholders have self-service access to current risk information, governance calendars, MI, and policy documentation
  • Build and maintain strong relationships with stakeholders across Equities Middle Office desks, Markets Operations COO, Technology, Compliance, Legal, and Front Office teams, establishing regular communication cadences and ensuring consistent messaging
What we offer
What we offer
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
  • Fulltime
Read More
Arrow Right