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Head of Product - Platform

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Hawk

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Location:
United Kingdom , London

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As Head of Product - Platform at Hawk, you’ll take ownership of the long-term product strategy and roadmap for our platform that is supporting our 3 solution P&Ls (Screening, AML & Fraud). You are responsible for the question "Are we building the right foundation so our teams can build faster, more reliably and stable and is secure & scalable for our customers?" which entails product oversight & management of platforms infrastructure and overarching platform services — ensuring that Hawk’s platform is positioned for scale. Working closely with the VP Platform Engineering and the wider tech, product & customer facing leadership team, you will bridge technology and business needs: aligning customer needs, technical capabilities, and commercial strategy.

Job Responsibility:

  • Define and own the long-term platform product vision and roadmap, ensuring scalability, reliability, and security
  • Oversee and manage both product infrastructure and overarching platform services
  • Productize and create blueprints & processes around deployment & cloud hosting options including it’s SLAs, reporting, documentation for our global SaaS as well as our private cloud deployments
  • Develop enterprise blueprints and professional services models for customer-specific requirements, balancing scalability with flexibility
  • Collaborate with engineering leadership to ensure product execution is aligned with BAU necessities e.g. vulnerability, bug and incident management, roadmap priorities and long-term vision
  • Partner with sales, solutions, and finance to create pricing models & materials for complex enterprise cases beyond standard packages
  • Manage resource allocation and budgeting across platform product initiatives, ensuring effective use of team capacity and investment
  • Lead and expand a team of technical and functional product owners
  • Act as the senior product counterpart to the VP Platform Engineering, owning the “why” and “what” while engineering owns the “how”

Requirements:

  • Significant experience in product leadership for SaaS platforms, ideally in high-scale or enterprise contexts
  • Proven track record defining roadmaps, SLAs, deployment strategies, and enterprise-ready processes
  • Strong technical understanding of microservices architectures, Kubernetes, databases, data lakes, BI/reporting, and APIs
  • Experience working with high-throughput, low-latency systems (e.g., payments or other critical transaction-heavy industries)
  • Skilled at bridging technical, customer, and commercial perspectives into clear product strategies
  • Strong operational skills, with experience in developer efficiency, resource planning, and budget ownership
  • Comfortable with product operations tools (e.g., Jira) and able to scale processes across teams
  • Excellent communicator and stakeholder manager, able to align engineering, product, and go-to-market teams
  • Fluent in English

Nice to have:

German is a strong plus

What we offer:

We offer a culture of mutual trust, support and passion – while providing individuals with opportunities to grow professionally and make a difference in the world

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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