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Head of Product Operations

United States, Chicago Employment contract · Job Posted May 05, 2026
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Job Description

Head of Product Operations at Adyen – a payments and financial technology platform. This role is based in Chicago, office-first, and involves product strategy, operational excellence, proxy for the leader, communication, special projects, and Chicago site leadership.

Job Responsibility

  • Identify and synthesize complex market trends and merchant feedback into actionable strategic shifts
  • Oversee the planning and execution of talent programs, leadership alignment, cross-functional product reviews
  • Act as a proxy for the leader in meetings and with stakeholders
  • Help the leader with internal and external communications
  • Lead high-impact, often ambiguous projects
  • Build out a strong customer-centric and tech culture for Adyen in the US (if in Chicago)

Requirements

  • 5+ years of experience in Product Management, Business Operations, or in a Chief of Staff (or similar) role in a global, tech-forward organization
  • Comfortable working with global teams across time zones
  • Willing to travel regularly (1x/quarter)
  • Out-of-the-box thinker
  • Roll-up your sleeves
  • Org-first
  • Clear communicator

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