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Fundraise Up Logo Fundraise Up · IT - Software Development

Head of Product Operations & Automation

Cyprus 4600.00 - 5450.00 EUR / Month · Job Posted June 14, 2026
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Job Responsibility

  • Be the primary entry point for new Product Ops initiatives — prioritize them, decide what gets resourced, and route what doesn't fit
  • Lead major cross-team process changes: design the frame, align stakeholders, and drive adoption
  • Own cross-team processes across the Product department (Product, Design, and Analytics) where central coordination is required — quarterly planning, goal decomposition, metrics alignment
  • Build and maintain shared frameworks and artifacts (prioritization logic, metrics models, decision templates) that improve clarity and consistency across the product team
  • Identify and escalate systemic process problems that require cross-team or leadership-level decisions
  • Drive AI automation of product workflows — identify high-leverage opportunities, build or oversee solutions, measure against baselines, and decide what scales across the team
  • Manage Product Ops focus and load: ensure the team works on things that move the needle, not reactive noise

Requirements

  • Process design experience. You've built or significantly improved operational processes in a product or tech environment. You think in systems, not tasks
  • Cross-functional influence. You know how to align people who don't report to you. You bring clarity to ambiguous situations and can drive decisions across teams
  • Metrics-driven. You track adoption and satisfaction as seriously as any product team tracks conversion. You know how to set a baseline and measure change
  • Bias toward scalability. You distinguish between fixing a one-off problem and building something the whole team can use. When both paths are possible, you ask: will this still work when the team doubles?
  • Full ownership of your domain. You take accountability for outcomes, not just tasks. Blockers are your problem to solve — not someone else's
  • AI automation fluency. You've used AI tools to automate workflows or processes — and you can identify where automation creates real leverage vs. where it's noise
  • Fluent English (C1+). We're a mixed company — the product team works in Russian, but you'll have English-language meetings daily and work with English documentation constantly
  • 2–3 years of experience in People Management. You'll be managing a small team with plans to grow, so hands-on experience leading and developing people is essential

Nice to have

  • Product fluency — you understand how product teams work: discovery, prioritization, planning cycles, roadmap trade-offs
  • Background in product operations or program management
  • Familiarity with OKR frameworks, quarterly planning processes, or company-wide goal alignment
  • Comfortable working in a fast-scaling environment without a defined playbook for everything

What we offer

  • 31 days of paid time off
  • 100% paid telemedicine plan
  • Home office setup assistance
  • English learning courses
  • Professional education budget
  • Gym or swimming pool membership
  • Co-working support
  • Fully remote work
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