Head of product operations & automation Job at Fundraise Up

Head of Product Operations & Automation

Location

Cyprus

Salary:

4600.00 - 5450.00 EUR / Month

Fundraise Up

Expiration Date

Until further notice

Requirements

Process design experience. You've built or significantly improved operational processes in a product or tech environment. You think in systems, not tasks
Cross-functional influence. You know how to align people who don't report to you. You bring clarity to ambiguous situations and can drive decisions across teams
Metrics-driven. You track adoption and satisfaction as seriously as any product team tracks conversion. You know how to set a baseline and measure change
Bias toward scalability. You distinguish between fixing a one-off problem and building something the whole team can use. When both paths are possible, you ask: will this still work when the team doubles?
Full ownership of your domain. You take accountability for outcomes, not just tasks. Blockers are your problem to solve — not someone else's
AI automation fluency. You've used AI tools to automate workflows or processes — and you can identify where automation creates real leverage vs. where it's noise
Fluent English (C1+). We're a mixed company — the product team works in Russian, but you'll have English-language meetings daily and work with English documentation constantly
2–3 years of experience in People Management. You'll be managing a small team with plans to grow, so hands-on experience leading and developing people is essential

Job Responsibility

Be the primary entry point for new Product Ops initiatives — prioritize them, decide what gets resourced, and route what doesn't fit
Lead major cross-team process changes: design the frame, align stakeholders, and drive adoption
Own cross-team processes across the Product department (Product, Design, and Analytics) where central coordination is required — quarterly planning, goal decomposition, metrics alignment
Build and maintain shared frameworks and artifacts (prioritization logic, metrics models, decision templates) that improve clarity and consistency across the product team
Identify and escalate systemic process problems that require cross-team or leadership-level decisions
Drive AI automation of product workflows — identify high-leverage opportunities, build or oversee solutions, measure against baselines, and decide what scales across the team
Manage Product Ops focus and load: ensure the team works on things that move the needle, not reactive noise

What we offer

31 days of paid time off
100% paid telemedicine plan
Home office setup assistance
English learning courses
Professional education budget
Gym or swimming pool membership
Co-working support
Fully remote work

Fulltime

Head Of Product Operations & Automation

This role is the primary owner of how the product team operates. You ensure qual...

Location

Portugal

Salary:

4700.00 - 5150.00 EUR / Month

Fundraise Up

Expiration Date

Until further notice

Requirements

Process design experience
Cross-functional influence
Metrics-driven
Bias toward scalability
Full ownership of your domain
AI automation fluency
Fluent English (C1+)
2–3 years of experience in People Management

Job Responsibility

Be the primary entry point for new Product Ops initiatives — prioritize them, decide what gets resourced, and route what doesn't fit
Lead major cross-team process changes: design the frame, align stakeholders, and drive adoption
Own cross-team processes across the Product department (Product, Design, and Analytics) where central coordination is required — quarterly planning, goal decomposition, metrics alignment
Build and maintain shared frameworks and artifacts (prioritization logic, metrics models, decision templates) that improve clarity and consistency across the product team
Identify and escalate systemic process problems that require cross-team or leadership-level decisions
Drive AI automation of product workflows — identify high-leverage opportunities, build or oversee solutions, measure against baselines, and decide what scales across the team
Manage Product Ops focus and load: ensure the team works on things that move the needle, not reactive noise

What we offer

Private medical insurance for the employee and their family
22 paid vacation days per year
Up to 14 paid public holidays per year
5 company-paid sick leave days
English learning courses
Relevant professional education
Gym or swimming pool
Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
Co-working
Remote working

Fulltime

Head of Product Operations & Automation

This role is the primary owner of how the product team operates. You ensure qual...

Location

Georgia

Salary:

11500.00 - 12400.00 GEL / Month

Fundraise Up

Expiration Date

Until further notice

Requirements

Process design experience. You've built or significantly improved operational processes in a product or tech environment. You think in systems, not tasks.
Cross-functional influence. You know how to align people who don't report to you. You bring clarity to ambiguous situations and can drive decisions across teams.
Metrics-driven. You track adoption and satisfaction as seriously as any product team tracks conversion. You know how to set a baseline and measure change.
Bias toward scalability. You distinguish between fixing a one-off problem and building something the whole team can use. When both paths are possible, you ask: will this still work when the team doubles?
Full ownership of your domain. You take accountability for outcomes, not just tasks. Blockers are your problem to solve — not someone else's.
AI automation fluency. You've used AI tools to automate workflows or processes — and you can identify where automation creates real leverage vs. where it's noise.
Fluent English (C1+). We're a mixed company — the product team works in Russian, but you'll have English-language meetings daily and work with English documentation constantly.
2–3 years of experience in People Management. You'll be managing a small team with plans to grow, so hands-on experience leading and developing people is essential.

Job Responsibility

Be the primary entry point for new Product Ops initiatives — prioritize them, decide what gets resourced, and route what doesn't fit.
Lead major cross-team process changes: design the frame, align stakeholders, and drive adoption.
Own cross-team processes across the Product department (Product, Design, and Analytics) where central coordination is required — quarterly planning, goal decomposition, metrics alignment.
Build and maintain shared frameworks and artifacts (prioritization logic, metrics models, decision templates) that improve clarity and consistency across the product team.
Identify and escalate systemic process problems that require cross-team or leadership-level decisions.
Drive AI automation of product workflows — identify high-leverage opportunities, build or oversee solutions, measure against baselines, and decide what scales across the team.
Manage Product Ops focus and load: ensure the team works on things that move the needle, not reactive noise.

What we offer

31 days of paid time off
100% paid telemedicine plan
Home office setup assistance
English learning courses
Professional education budget
Gym or swimming pool membership
Co-working support
Fully remote work

Fulltime

Head of Product Operations & Automation

This role is the primary owner of how the product team operates. You ensure qual...

Location

Poland

Salary:

5100.00 - 5600.00 EUR / Month

Fundraise Up

Expiration Date

Until further notice

Requirements

Process design experience
Cross-functional influence
Metrics-driven
Bias toward scalability
Full ownership of your domain
AI automation fluency
Fluent English (C1+)
2–3 years of experience in People Management

Job Responsibility

Be the primary entry point for new Product Ops initiatives
Lead major cross-team process changes
Own cross-team processes across the Product department
Build and maintain shared frameworks and artifacts
Identify and escalate systemic process problems
Drive AI automation of product workflows
Manage Product Ops focus and load

What we offer

31 days of paid time off
100% paid telemedicine plan
Home office setup assistance
English learning courses
Professional education budget
Gym or swimming pool membership
Co-working support
Fully remote work

Fulltime

Head of Product Operations & Automation

This role is the primary owner of how the product team operates. You ensure qual...

Location

Spain

Salary:

4600.00 - 5450.00 EUR / Month

Fundraise Up

Expiration Date

Until further notice

Requirements

Process design experience
Cross-functional influence
Metrics-driven
Bias toward scalability
Full ownership of your domain
AI automation fluency
Fluent English (C1+)
2–3 years of experience in People Management

Job Responsibility

Be the primary entry point for new Product Ops initiatives — prioritize them, decide what gets resourced, and route what doesn't fit
Lead major cross-team process changes: design the frame, align stakeholders, and drive adoption
Own cross-team processes across the Product department (Product, Design, and Analytics) where central coordination is required — quarterly planning, goal decomposition, metrics alignment
Build and maintain shared frameworks and artifacts (prioritization logic, metrics models, decision templates) that improve clarity and consistency across the product team
Identify and escalate systemic process problems that require cross-team or leadership-level decisions
Drive AI automation of product workflows — identify high-leverage opportunities, build or oversee solutions, measure against baselines, and decide what scales across the team
Manage Product Ops focus and load: ensure the team works on things that move the needle, not reactive noise

What we offer

Private medical insurance for the employee and their family
23 paid vacation days per year
11 paid public holidays per year
5 company-paid sick leave days
English learning courses
Relevant professional education
Gym or swimming pool
Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
Co-working
Remote working

Fulltime

Head of Product Operations & Automation

This role is the primary owner of how the product team operates. You ensure qual...

Location

Armenia

Salary:

4200.00 - 4600.00 USD / Month

Fundraise Up

Expiration Date

Until further notice

Requirements

Process design experience
Cross-functional influence
Metrics-driven
Bias toward scalability
Full ownership of your domain
AI automation fluency
Fluent English (C1+)
2–3 years of experience in People Management

Job Responsibility

Be the primary entry point for new Product Ops initiatives — prioritize them, decide what gets resourced, and route what doesn't fit
Lead major cross-team process changes: design the frame, align stakeholders, and drive adoption
Own cross-team processes across the Product department (Product, Design, and Analytics) where central coordination is required — quarterly planning, goal decomposition, metrics alignment
Build and maintain shared frameworks and artifacts (prioritization logic, metrics models, decision templates) that improve clarity and consistency across the product team
Identify and escalate systemic process problems that require cross-team or leadership-level decisions
Drive AI automation of product workflows — identify high-leverage opportunities, build or oversee solutions, measure against baselines, and decide what scales across the team
Manage Product Ops focus and load: ensure the team works on things that move the needle, not reactive noise

What we offer

31 days of paid time off
100% paid telemedicine plan
Home office setup assistance
English learning courses
Professional education budget
Gym or swimming pool membership
Co-working support
Fully remote work

Fulltime

Head of Product Operations & Automation

This role is the primary owner of how the product team operates. You ensure qual...

Location

Serbia

Salary:

383000.00 - 410000.00 RSD / Month

Fundraise Up

Expiration Date

Until further notice

Requirements

Process design experience
Cross-functional influence
Metrics-driven
Bias toward scalability
Full ownership of your domain
AI automation fluency
Fluent English (C1+)
2–3 years of experience in People Management

Job Responsibility

Be the primary entry point for new Product Ops initiatives — prioritize them, decide what gets resourced, and route what doesn't fit
Lead major cross-team process changes: design the frame, align stakeholders, and drive adoption
Own cross-team processes across the Product department (Product, Design, and Analytics) where central coordination is required — quarterly planning, goal decomposition, metrics alignment
Build and maintain shared frameworks and artifacts (prioritization logic, metrics models, decision templates) that improve clarity and consistency across the product team
Identify and escalate systemic process problems that require cross-team or leadership-level decisions
Drive AI automation of product workflows — identify high-leverage opportunities, build or oversee solutions, measure against baselines, and decide what scales across the team
Manage Product Ops focus and load: ensure the team works on things that move the needle, not reactive noise

What we offer

Private medical insurance for the employee and their family
20 paid vacation days per year
15 paid public holidays per year
5 company-paid sick leave days
English learning courses
Relevant professional education
Gym or swimming pool
Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
Co-working
Remote working

Head of Revenue Operations & CRM - Platform Experience & Revenue Operations

The newly established Head of Revenue Operations & CRM role will build and run Z...

Location

Germany , Berlin

Salary:

Not provided

Zalando

Expiration Date

Until further notice

Requirements

5+ years of leadership experience in Revenue Operations, Sales Operations, or Commercial Excellence within a complex B2B, platform, or marketplace environment
Led end-to-end transformation initiatives, such as CRM roll-out/migration or the implementation of a new sales methodology or function
Strong analytical background, demonstrated by experience in defining, tracking, and using KPIs to effectively steer behavior and outcomes
Expert in Salesforce, specifically with workflow/process design, automation, reporting, and driving adoption at scale
Experience owning or governing CRM business processes beyond sales (e.g., partner lifecycle, operational support), including HubSpot or similar tools
Track record of driving automation and efficiency, including AI-enabled workflow automation and/or decision-support use cases with measurable productivity gains
Proven leadership capability to influence and align senior stakeholders in complex, matrixed organizations, and turn ambiguous strategy into simple, repeatable processes and operating rhythms

Job Responsibility

Design and run the end-to-end revenue operating system, covering pipeline governance, segmentation, and incentive structures
Define and govern standard commercial processes across all partner segments, services, and propositions
Coordinate all Sales Operations & Insights activities, including forecasting, planning, pipeline management, budgeting, and maintaining data/process hygiene
Define, report, and own key performance metrics (KPIs) and performance rhythms (weekly, monthly, quarterly) to guide interventions and support decision-making
Own the Salesforce architecture and roadmap, and HubSpot use cases, ensuring the coherent CRM platform supports commercial, operational, and enablement workflows with high adoption
Partner with Product, Tech, and Data teams to scale proven automation and agentic AI use cases that measurably reduce manual effort and improve productivity
Lead organizational transformation, build and lead the Rev Ops & CRM team, and drive the adoption of standardized processes and tools across the function

What we offer

27 days of holiday a year to start for full-time employees
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Wellhub, formerly Gympass)
Mental health support and coaching available

Fulltime

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Head of product operations & automation

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