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We are looking for a senior product leader to head up our new Network Optimisation product pillar. This role involves owning the vision, strategy, and execution for critical systems that manage the interaction of supply and demand, courier payments and assignments, and the accuracy of estimation models. In this role you will approach this domain as an integrated network, where all components must work together to achieve reliable, efficient, and scalable outcomes. A key focus will be to drive the adoption of unified, shared services and systems to replace fragmented setups, thereby ensuring consistency, faster innovation, and improved network performance globally.
Job Responsibility:
Develop a cohesive product strategy that aligns all optimisation levers (Pay, incentives, forecasting, shift planning, supply/demand shaping models) into one orchestrated system delivering optimal network outcomes
Lead the migration toward singular, shared services for core optimization domains, reducing duplication and complexity while improving global scalability
Manage Product Ownership Across Three Core Teams, each area will be treated not in isolation, but as part of a network optimisation system whose combined performance matters most
Guide a team of Senior PMs and engineers while engaging closely with leadership, operations, and regional stakeholders to ensure global alignment and adoption
Build a robust experimentation culture, enabling data-driven improvements across dispatch, incentives, and forecasting
Ensure systems operate at scale with high reliability, as they underpin the core delivery promise to customers, couriers, and partners
Drive improvement in key network optimization metrics, including On-Time Delivery, Courier Wait Times, Offer acceptance and reliability rates, Forecast accuracy, Dispatch efficiency (e.g., order handling time, courier wait time), Pay fairness and engagement measures, Overall delivery reliability and cost efficiency
Play a critical role in ensuring our network continues to be a competitive advantage for the business and a trusted system for all stakeholders
Requirements:
Extensive product management experience including experience in senior leadership roles
Proven ability to manage large-scale optimisation, logistics, or marketplace systems
Strong technical fluency, with ability to lead cross-functional discussions with data science, engineering, and operations
Track record of building unified platforms or shared services across fragmented environments
Exceptional stakeholder management, strategic thinking, and team leadership skills