Head of Product Management, HSBC

HSBC

Location:
Hong Kong, Mongkok

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Global Payments Solutions (GPS) offers a comprehensive range of cash management services including payments, remittance, liquidity management, and digital solutions. The role involves managing product profitability, driving innovation, ensuring compliance, and leading a team to provide tailored solutions to corporate clients.

Job Responsibility:

Manage the profit and loss for designated product suites, including decisions on pricing, costs, and margins
Lead strategic initiatives within the GPS Product Management team to achieve business objectives
Identify and address product gaps, developing solutions to enhance market competitiveness
Oversee the development of GPS products and services in collections, payments, liquidity, and cards to boost customer value and brand presence in targeted markets
Facilitate comprehensive product commercialization, covering operational, technical, documentation, and marketing aspects for launching new or improved GPS products
Enhance customer experience and operational efficiency to maximize product profitability
Expand Hang Seng Bank’s market share by deploying digital-focused solutions and customized client offerings
Conduct competitive benchmarking and promote emerging payment technologies
Ensure adherence to local and global regulatory requirements, industry standards, and internal policies
Partner with key business stakeholders to provide ongoing support and compile regular product performance reports for monitoring, risk assessment, and action recommendations
Address operational risks and audit findings effectively
Collaborate with cross-functional teams (Sales, IT, Operations) and regional/global stakeholders to deliver comprehensive solutions
Lead commercialization efforts, including the creation of sales materials and responses to client RFPs
Cultivate a culture of continuous improvement and diversity, mentoring product managers and agile teams
Encourage collaboration, innovation, and accountability within the team
Work closely with internal business units and stakeholders across GPS, CMB coverage, Operations, Technology, Risk Stewards, Legal, Compliance, and Group GPS verticals on various initiatives and projects

Requirements:

Significant experience in global payments and treasury solutions from leading financial institutions, with proven management expertise
Prior experience in Fintech, treasury transformation consulting, or site renovation projects is advantageous
Strong understanding of commercial clients' needs in cash management, transformation, and digital banking services
Knowledgeable in banking operations and products/services, ideally within Commercial Banking, with the ability to stay updated on digital advancements and apply technology to business needs
Experience in Agile project management methodology for platform delivery is beneficial
Familiarity with Waterfall project management is also relevant
Understanding of eFraud prevention and local regulatory eBanking requirements
Business acumen and the ability to effectively communicate with executives, business stakeholders, and technical teams
Attention to detail and the capability to work independently, as well as lead a team under pressure
Strong communication and persuasion skills with a customer-centric mindset, including the ability to develop product marketing and messaging materials that meet stakeholder needs at all levels
A strong sense of ownership, accountability, analytical skills, and the ability to make judgement calls and solve problems
Proficient written and verbal communication skills in English
Fluency in Cantonese or Mandarin is a plus
Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage

Nice to have:

Fluency in Cantonese or Mandarin
Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB)

What we offer:

Dynamic working environment
Good career development opportunities
Competitive compensation packages

Additional Information:

Job Posted:
August 19, 2025

Expiration:
September 03, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Head of Product Management