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Our Head of Product & Innovation is responsible for creating a world class professional services practice and developing demand for a set of propositions and capabilities to meet the needs of our clients and to support the strategic growth of our business. The successful candidate will lead the practice to help us to develop and support the sale of a set of differentiated offerings covering Product & Innovation, for a wide range of public services.
Job Responsibility:
Grow the Product & Innovation practice at Made Tech (revenue and headcount)
Develop trusted relationships with clients to identify growth opportunities and proactively take new ideas to clients
Develop joined-up propositions as solutions to client problems
Establish Made Tech as an innovator and thought leader
Lead the Product & Innovation practice
hire, develop, motivate and coach a team
Deliver a profitable practice
balance complex client needs with highly performing, suitably leveraged and cost effective teams
Help to shape our Service Line and Made Tech
define and articulate client-facing solutions
Provide subject matter expertise
lead client conversations as a subject matter expert
Be a trusted advisor
build strategic relationships with C-Level stakeholders
Oversee deliveries and drive excellence in engagements
take a hands-on interest in client deliveries
Requirements:
Deep understanding of public sector digital transformation
Ability to bridge the gap between commercial innovation and government challenges
Ability to establish as a trusted advisor to senior stakeholders
Ability to deliver user-centric, data-driven solutions
Operational and people management
Ability to lead high-performing consulting teams
Ability to grow a practice through talent mentorship, supplier management, and cost-effective delivery models
Business development and strategic execution
Experience in creating market-ready propositions
Experience collaborating with sales teams
Experience overseeing complex, multi-disciplinary digital projects
Strategic Design
Product Management
Innovation
User experience analysis
Consulting expert
Senior stakeholder management
Product Leadership
Agile expertise
Eligibility for SC (security check) clearance
5 years' UK residency
5 years' employment history (or back to full-time education)
Ideally, no more than 30 consecutive days spent outside the UK within the last five years
What we offer:
30 days Holiday
Flexible Parental Leave
Remote Working
Paid counselling
Pension - 8% employer matched
Flexible benefit platform including Smart Tech scheme, Cycle to work scheme, individual benefits allowance