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Hands-on design lead, responsible for both execution and direction, working for a premium consumer brand. You’ll be the first in-house product design hire, taking over from an external agency, and working alongside Product and Engineering to define and deliver the next phase of the digital experience – including a new mobile app and a replatformed ecommerce journey.
Job Responsibility:
Designing and shipping end-to-end ecommerce experiences, with a focus on checkout, conversion, and revenue performance
Taking ownership of a mobile app build, from early direction through to launch
Building a design system from scratch to enable speed and consistency
Identifying friction in key journeys and fixing what’s impacting conversion and retention
Working closely with Product Managers – challenging roadmap decisions when needed
Collaborating with engineers to ship quickly and iterate continuously
Bridging brand and product – ensuring a high-quality, premium experience across all touchpoints
Requirements:
Strong background in ecommerce or consumer products, with clear ownership of transactional journeys (especially checkout)
Proven track record of improving commercial metrics – conversion, retention, revenue
Experience designing for mobile apps (iOS/Android) in production environments
Experience building or owning a design system from the ground up
Prior experience up to Principal/Head of (but hands-on) level
Commercially minded – you think in terms of revenue impact, not just user experience
Bias to action – you ship, test, and iterate rather than over-planning
Comfortable working in startup-style environments with ambiguity and pace
Confident enough to challenge product decisions and influence direction
Hands-on and detail-oriented – you care about craft, but not at the expense of speed