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Head of Product Design

United Kingdom, London 100000.00 - 120000.00 GBP / Year · Job Posted March 22, 2026
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Job Description

Hands-on design lead, responsible for both execution and direction, working for a premium consumer brand. You’ll be the first in-house product design hire, taking over from an external agency, and working alongside Product and Engineering to define and deliver the next phase of the digital experience – including a new mobile app and a replatformed ecommerce journey.

Job Responsibility

  • Designing and shipping end-to-end ecommerce experiences, with a focus on checkout, conversion, and revenue performance
  • Taking ownership of a mobile app build, from early direction through to launch
  • Building a design system from scratch to enable speed and consistency
  • Identifying friction in key journeys and fixing what’s impacting conversion and retention
  • Working closely with Product Managers – challenging roadmap decisions when needed
  • Collaborating with engineers to ship quickly and iterate continuously
  • Bridging brand and product – ensuring a high-quality, premium experience across all touchpoints

Requirements

  • Strong background in ecommerce or consumer products, with clear ownership of transactional journeys (especially checkout)
  • Proven track record of improving commercial metrics – conversion, retention, revenue
  • Experience designing for mobile apps (iOS/Android) in production environments
  • Experience building or owning a design system from the ground up
  • Prior experience up to Principal/Head of (but hands-on) level
  • Commercially minded – you think in terms of revenue impact, not just user experience
  • Bias to action – you ship, test, and iterate rather than over-planning
  • Comfortable working in startup-style environments with ambiguity and pace
  • Confident enough to challenge product decisions and influence direction
  • Hands-on and detail-oriented – you care about craft, but not at the expense of speed

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