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At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We offer a suite of powerful yet straightforward tech solutions along with real human support, helping our customers thrive on their own terms. Everything we do is designed to make running a restaurant satisfyingly simple in a world that’s anything but. We’re looking for a Head of Product Design to lead, grow, and elevate design across our product as we scale. This is a senior role with real influence — you’ll set the design vision and standards — but it’s also a hands-on one. You’ll be equally comfortable shaping strategy and jumping into Figma, running workshops, or partnering closely with engineers and product managers to ship high-quality work. This is a great role for someone who has led teams before, thrives in fast-moving environments, and still loves being close to the craft.
Job Responsibility:
Define and evolve the product design vision, principles, and quality bar as the company scales
Partner closely with Product, Engineering, and Leadership to influence product strategy and roadmap
Advocate for user-centred design and evidence-based decision-making across the organisation
Actively contribute to design work on key initiatives — from discovery through to delivery
Lead or support complex problem-solving, UX flows, and high-impact features
Review and refine design output to ensure consistency, usability, and craft excellence
Build, manage, and mentor a growing team of product designers
Provide clear direction, feedback, and career development support
Create an environment where designers can do their best work and grow with the company
Establish and improve design processes that scale without becoming heavy-weight
Work closely with Product Managers on discovery, prioritisation, and outcomes
Collaborate with Engineering to ensure designs are feasible, well-implemented, and polished
Requirements:
Significant experience in product design leadership within a digital product or technology company
A strong background as an individual contributor with a portfolio demonstrating high-quality, shipped work
Experience managing and mentoring designers, with a pragmatic and human approach
Comfortable operating in a scale-up environment — ambiguity doesn’t faze you
Strong UX thinking, systems thinking, and attention to detail
Excellent communication skills and the ability to influence at all levels
A genuine willingness to balance strategy, people leadership, and hands-on design
What we offer:
Hub Model: We encourage a healthy blend of hub and home working
25 Days Holiday: Enjoy 25 days of holidays per year plus plenty of company get-togethers
Healthcare Coverage: Comprehensive healthcare coverage for UK, Ireland, and US-based employees
Team Meet-Ups: Regular social events and team meet-ups