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Head of Product Design

heidihealth.com Logo

Heidi

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Location:
Australia , Melbourne

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As Head of Product Design, you will lead the design discipline at Heidi, driving excellence across product design while working closely with the Head of Brand to ensure our brand expression and product experience are deeply aligned. You’ll own the end to end design strategy for our product suite, shaping how clinicians experience Heidi every day, from onboarding, to workflows, to every interaction in between. This is both a leadership and hands on role: you’ll build and mentor a world class design team, define systems that scale, and stay close to the details that make our experiences simple, human, and delightful.

Job Responsibility:

  • Lead product design: Guide the end to end design process across Heidi’s products, ensuring every experience is intuitive and elegant
  • Set design vision: Define and communicate a clear, unified design direction that aligns product and brand, balancing pace with precision
  • Mentor and grow the team: Build and nurture a high performing team of product and brand designers who thrive on clarity, autonomy, and continuous improvement
  • Lead by example: Set the tone for design quality through your own hands on contribution, feedback, and detail orientation
  • Collaborate with the Head of Brand: Partner to align Heidi’s visual and experiential identity across every touchpoint, from the interface to the story we tell
  • Build scalable systems: Oversee and evolve Heidi’s design system to drive consistency, accessibility, and speed without sacrificing craft
  • Champion quality: Raise the bar for design excellence through critique, feedback, and hands on involvement, ensuring every detail reflects care, confidence, and precision
  • Partner across disciplines: Work closely with engineering, product, and clinical teams to turn complex ideas into clear, human centered solutions that scale globally
  • Advocate for users: Bring the voice of clinicians and patients into every decision, ensuring trust, empathy, and effectiveness guide our design choices

Requirements:

  • 8+ years of experience in product design
  • 3+ years leading high-performing design teams in product led environments
  • Proven success designing complex digital products, ideally within SaaS, healthtech, or other high trust domains
  • A portfolio that demonstrates exceptional product thinking, strong systems design, and world class craft
  • Experience collaborating closely with brand or marketing teams to create cohesive product and brand experiences
  • Deep understanding of design systems, accessibility, and inclusive design principles
  • Clear, persuasive communication and storytelling skills
  • Strong technical awareness and partnership skills
  • A bias for clarity, pace, and ownership
What we offer:
  • Flexible hybrid working environment, with 3 days in the office
  • A generous personal development budget of $500 per annum
  • Learn from some of the best engineers and creatives, joining a diverse team
  • Become an owner, with shares (equity) in the company
  • The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
  • If you have an impact quickly, the opportunity to fast track your startup career

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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