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We are looking for an experienced, hands-on Design leader to join our team, and help Bark build on our design foundations to match our marketplace ambitions. Reporting to the CPO, you will own Bark’s Design vision, culture and visual identity. You’ll set a clear and aspirational view of our future, whilst driving human-centric design principles and visual consistency across the Bark experience - our product, marketing and content. You’ll join an established team, coaching and mentoring 4 Product Designers, 1 Marketing Designer and 1 UX Researcher, driving quality from within whilst collaborating with stakeholders from across the business to deliver impact in squads and workstreams. This is a hands-on leadership role, you'll set the standard by doing, not just directing. In practice that means being capable and interested in using the most up-to-date design tools and technologies. You’ll have the ability to dive into a project and communicate your ideas visually and drive quality by showing as well as telling. Given our pace of change, we want someone that thrives on a challenge - is obsessed with understanding and solving users’ problems at scale, building a high-performing team culture and is motivated to define the future of design workflows powered by AI technologies. There will also be significant opportunities to contribute to Bark’s vision and strategy, through partnership with the CPO and Product Director. We are partway through an exciting transformation from a seller-picks lead generation platform to a consumer-centric, fully-featured Services Marketplace.
Job Responsibility:
Define the Design vision for Bark, and align and inspire the team to achieve it
Lead and mentor our Design team, promoting best practices and continuous improvement, and ensuring quality output at all times
Own and develop our visual identity across the company
Work alongside Product leaders to deliver transformational change
Optimise team structure, resource allocation, development and tools to achieve the best possible results
Iterate our Design process across the team to deliver maximum value for our users and the business
Help the team plan, deliver, maintain and govern their design system, driving consistency across Bark’s entire ecosystem
Collaborate with stakeholders from across the business to ensure alignment and amplify the impact of your team
Requirements:
Proven track record as a leader in Product Design working in a fast-paced and successful online business, ideally a Marketplace
Experience building and communicating an inspiring Design vision, and leading a high-performing Design team and a modern, innovative design process to deliver it
Experience managing both Product Design and Research teams, experience in Content and Branding a plus (but by no means required)
Well-versed in lean approaches and agile methodologies to minimise waste and maximise impact
An expert in running Design teams that deliver value to both the user and the business
Able to lead by example in all aspects of Product Design and Research
Highly confident with data, qual and quant, able to help the team derive customer research insights whilst understanding its limitation
Collaborated and managed a diverse range of stakeholders across Product, Engineering, Insights, Marketing, Sales, Finance, Customer Support and HR
Excellent communicator - you’re able to clearly present your ideas, explain your thinking, and discuss detail confidently at all levels
Driven, ambitious, and keen to play a key role in a company that wants to make a huge difference to peoples’ lives