Head of Product Delivery and Implementation

• Take full ownership of product delivery from ideation to post-launch stabilization
• Translate product roadmap priorities into actionable delivery plans, ensuring alignment with business timelines and commercial goals
• Lead all aspects of product implementation including planning, design integration, drafting user stories, planning/budgeting, business readiness, operational enablement, and system configuration
• Establish and maintain an integrated implementation calendar aligned with the product roadmap and enterprise project portfolio
• Drive disciplined tracking of timelines, deliverables, and dependencies, with proactive mitigation of risks or blockers
• Serve as the central point of coordination between the Product Division, Operations, IT, Legal, Compliance, Distribution, and Marketing for product rollouts
• Lead cross-functional working groups and product squads to ensure clear ownership, accountability, and progress against milestones
• Implement strong governance frameworks and issue escalation protocols to safeguard delivery timelines, budget, controls, and regulatory integrity
• Ensure all product launches meet regulatory, risk, compliance, and audit requirements in Singapore
• Lead, coach, and develop a high-performing implementation team (including project managers and business analysts) to drive ownership and excellence in delivery

• Extensive experience in the life insurance or financial services sector, with substantial experience in managing large teams and delivery leadership roles
• Strong experience in managing product delivery pipelines, time-bound implementation schedules, and cross-functional product programs
• Familiarity with life insurance systems (e.g., policy admin, quotation engines, digital platforms) and regulatory environments in Singapore
• Demonstrated success in managing delivery for both traditional and digital insurance products
• Bachelor’s degree in IT, Actuarial, Finance, or related field. Project Management Professional (PMP), Agile, or Prince2 certification is a plus
• Highly structured, organized, results-oriented, details driven, and adept at driving accountability in delivery teams
• Exceptional communication and stakeholder management skills, including executive-level reporting
• Strategic thinker with strong execution discipline and the ability to handle multiple concurrent product initiatives without sacrificing quality or timelines. Strong influencing skills and ability to lead and manage in a matrixed and fast-paced environment

Project Management Professional (PMP), Agile, or Prince2 certification

• Dynamic and innovative workplace
• Continuous professional development
• Flexible working
• Inclusive and diverse environment