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Head of Product, Commercialization & Implementation

https://www.hsbc.com Logo

HSBC

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Location:
United States, New York

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Category:
Banking

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Contract Type:
Not provided

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Salary:

214700.00 - 322100.00 USD / Year
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Job Description:

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share. HSBC is the world’s leading trade finance bank, offering a comprehensive range of traditional trade products as well as a variety of innovative structured supply chain solutions. Global Trade Solutions (“GTS”) has been recognized by the industry’s most prominent publications and associations for its strength in combining innovation and service excellence with its end-to-end customer solutions (voted the Best Trade Bank by our clients globally for eight consecutive years).

Job Responsibility:

  • Manage a team of senior trade product specialists in delivering client-centric solutions to support aggressive growth ambitions
  • Responsible for the development and deployment of industry leading solutions that address the working capital needs of GTS clients
  • Own the design and execution of the end-to-end US GTS Product strategy which includes the development of solutions, their implementation and commercialization at scale across all segments of CIB
  • Responsible for the profitability of all GTS products and services in the US. This includes the planning, directing and organizing of resources to develop market leading propositions
  • Lead a customer centric culture that is focused on delivering a differentiated customer experience through the lifecycle of their GTS relationship
  • Provide GTS leadership and technical expertise to internal and external partners to accelerate the execution of new propositions, digital solutions, transformation projects and strategic initiatives
  • Deliver a US GTS Product strategy that further differentiates the proposition within the market and includes a clear focus on the client experience from the solution design to its implementation
  • Collaborate with Regional and Global GTS Product to identify and deploy new solutions to capitalize on market opportunities and enhance GTS’ ability to meet client challenges
  • Manage the financial oversight of all products, including revenues, costs, RWAs and other key indicators
  • Lead the development, execution, marketing and monitoring of strategic product initiatives that directly support growth, the customer experience and broader awareness of GTS capability with internal and external audiences

Requirements:

  • 10+ years of relevant experience in Trade Finance preferred
  • Extensive knowledge of the Global Trade industry, products offered, market trends, competitive landscape and pertinent regulations affecting their delivery
  • >10 years in a client-facing delivery environment, ideally within Trade Finance or global financial-services organization
  • Proven leadership skills in complex, matrixed organizations - leading through influence and direct authority across teams and in a global organization
  • Strong communication skills, with proven ability to manage internal and external stakeholder engagements
  • Strong analytical skills and ability to analyze complex problems, interpret customer or operational needs and develop integrated, creative solutions
  • Significant platform knowledge including ERPs and industry platforms associated with Core Trade, SCF and RF solutions
  • Strong background in product development, or operations with hands-on technology or business transformation experience
  • Demonstrably successful project manager with a track record of delivering change within a Transaction Banking setting
  • Strong process reengineering/business transformation experience
What we offer:
  • Tailored professional development opportunities
  • Competitive pay and benefits package including a robust Wellness Hub
  • Industry-leading volunteerism policy
  • Generous matching gift program
  • Comprehensive program of immersive Sustainability and Climate Change Initiatives
  • Employee Resource Groups

Additional Information:

Job Posted:
June 04, 2025

Expiration:
June 16, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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