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At Holland & Barrett, Our radical digital transformation has made us fully cloud-native, leveraging containers, Kubernetes, serverless, and event-driven services to redefine our industry. We're now looking for a visionary Head of Platform to lead the next chapter in our engineering story. This isn't just another leadership role—it's your chance to build a greenfield observability platform from scratch and shape the future of our operations, security, and developer experience. We're creating an operational platform that will become the backbone of incident management, security, and service owner operations. From IoT devices and network assets to cloud infrastructure, this platform will give us a unified view across our ecosystem. Our goal: enable teams to move faster, more reliably, and more securely—while giving our developers a world-class platform experience. We embrace a “platform as a product” philosophy: our platform is built for developers, designed with their feedback, and crafted to accelerate innovation across the organisation.
Job Responsibility:
Define and execute the roadmap for our greenfield observability platform
Lead and mentor a high-performing team of SRE, DevOps, and DevSecOps engineers
Drive architecture and technology decisions to ensure the platform is secure, scalable, and reliable
Partner with security and engineering teams to embed security into every layer of the platform
Champion a “platform as a product” mindset, delivering a seamless developer experience
Promote SRE and DevSecOps best practices across the organisation
Requirements:
Proven senior leadership experience (Head of Platform, Head of DevOps, or similar)
Deep expertise in SRE, DevOps, and DevSecOps practices
Hands-on experience building and operating large-scale, cloud-native systems (AWS)
Skilled in containerization and orchestration (Docker, Kubernetes), serverless, and event-driven architectures
Track record of building and leading high-performing engineering teams
Strong communicator with the ability to articulate technical vision and influence stakeholders
Passion for developer experience and treating internal platforms as products
Familiarity with observability tools and technologies (Prometheus, Grafana, ELK stack, distributed tracing)
What we offer:
Health Cash Plan
Life Assurance
Bonus Scheme - Based on company & personal performance
Virtual GP
Private Medical care
FREE at-home blood test kit
Holiday Purchase option
Pension Contribution scheme
Access to ‘Wellhub' with gyms, studios and wellbeing apps
25% Colleague Discount with FREE Standard Delivery
Exclusive Discounts from a wide range of partners
£/€50 Annual Product Allowance to spend in store
Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning Library