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We’re looking for an experienced Head of Pharmacy (Superintendent Pharmacist) to lead the governance, compliance, and operational oversight of our pharmacy in Aston, Birmingham. You’ll hold ultimate accountability for ensuring all dispensing, supply, and clinical activities meet GPhC and CQC standards, while maintaining the highest levels of patient safety and professional integrity. You will work closely with our clinical, operations, and technology teams to ensure safe and efficient medicines management, acting as the key link between the business, regulators, and patients.
Job Responsibility:
Serve as the Superintendent Pharmacist for the business, ensuring full compliance with the Medicines Act 1968, Misuse of Drugs Regulations 2001, and GPhC Standards for Registered Pharmacies
Provide strategic and operational leadership across all pharmacy activities, including prescription validation, dispensing, and patient communication
Oversee clinical governance frameworks, ensuring risk management, quality assurance, and incident reporting meet internal and regulatory expectations
Act as the primary liaison with the General Pharmaceutical Council (GPhC), ensuring all notifications and registrations are accurate and up to date
Maintain oversight of controlled drug management, ensuring appropriate recording, storage, and destruction procedures are in place
Ensure all SOPs and governance processes are regularly reviewed and compliant with current legislation
Lead and mentor the clinical pharmacy team - supporting ongoing training, competency assessment, and professional development
Champion patient-centred care and continuous improvement across all pharmacy and clinical operations
Support business growth by advising on safe implementation of new products, services, or treatment models
Oversee audit and inspection readiness activities, ensuring regulatory compliance at all times
Requirements:
Minimum 10 years’ experience as a registered pharmacist with the General Pharmaceutical Council (GPhC)
Minimum 1 year experience as a Superintendent / Deputy Superintendent Pharmacist or senior pharmacy leader (e.g., Head of Pharmacy, Clinical Governance Lead)
Proven understanding of GPhC, CQC, and MHRA frameworks and their operational application
Strong working knowledge of the Medicines Act, Misuse of Drugs Regulations, and Responsible Pharmacist Regulations
Demonstrated ability to manage audits, regulatory inspections, and compliance reviews
Experience developing and implementing Standard Operating Procedures (SOPs)
Demonstrated experience scaling pharmacy and warehouse operations, including fulfilment workflows, workforce planning, throughput optimisation, and safely supporting increased order volumes across multiple product lines
Excellent leadership, coaching, and people management skills
High attention to detail and ability to communicate complex information clearly and effectively
Strong organisational and analytical abilities
able to prioritise competing demands
Commitment to ongoing Continuing Professional Development (CPD) and continuous improvement
What we offer:
Your own stake in the business with our employee options programme
A monthly wellness allowance, for you to spend on whatever wellness means to you
A yearly personal development budget and 3 extra days of leave to continuously up-skill yourself
25 days holiday + bank holidays with an enhanced parental leave policy