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Koala is a global furniture brand bringing Australian design and innovation to the world. We create forward-thinking products that solve problems for people and homes everywhere, driven by our purpose to make the world a more comfortable place. The Growth Lead will own and scale our customer acquisition strategy across paid social, paid search, affiliate, and emerging digital channels to efficiently acquire new customers. This leader will define and execute a comprehensive performance marketing strategy that directly supports company growth objectives and broader business goals. Success in this role requires a strong balance of strategic thinking and hands on execution, with the ability to translate insights into action at scale. The ideal candidate brings a creative and analytical mindset, with deep expertise in ad ideation, testing frameworks, and performance optimization. This role demands sharp forecasting and budget management capabilities, as well as the interpersonal skills needed to lead, develop, and inspire a high-performing team.
Job Responsibility:
Own the end-to-end performance marketing strategy and execution across paid social, paid search, affiliate, and emerging digital channels, as well as select offline acquisition levers, to drive efficient and scalable customer growth
Evolve our marketing attribution and measurement frameworks, including multi-touch, first-touch, and last-touch models, to improve decision making, investment allocation, and incrementality assessment
Collaborate cross-functionally to ensure flawless execution for promotions, product launches, seasonal initiatives, and landing page optimization to support customer acquisition and revenue goals
Design and operate a rigorous experimentation and testing roadmap across channels and creatives, to identify incremental growth opportunities and rapidly scale performance
Partner closely with our in-house creative team to drive an efficient creative pipeline, establish best-in-class creative testing methodologies, and continuously diversify creative assets to expand reach and improve performance
Collaborate with Analytics and Insights to translate complex performance data into clear narratives, actionable insights, and strategic recommendations that drive continuous improvement
Work cross-functionally with CRM, Creative & Brand, Ecommerce, and Product teams to ensure consistent messaging, seamless customer journeys, and optimal performance across all acquisition touchpoints
Contribute in our forecasting & budgeting process to ensure disciplined investment management, help set clear performance expectations, and be proactive when course correction is needed
Manage agency and vendor relationships, setting clear objectives, monitoring performance against KPIs, and driving continuous optimization and innovation through strong partnership management
Requirements:
7+ years of experience in performance or growth marketing
Proven track record of scaling a fast growth DTC brand, preferably on a brand with high AOV
Hands-on expertise across paid marketing mix, in particular Paid Social (Meta, TikTok), SEM (Google Ads)
Experience across Affiliates, CTV/YouTube, Direct Mail also a strong plus
Strong leadership skills with direct experience leading, mentoring, and developing high-performing marketing teams
Data driven approach and high proficiency with analytics and attribution tools (e.g., Northbeam, Google Analytics, Shopify Analytics, Polar)
Strategic thinker with a strong understanding of performance driven creative, with experience partnering closely with creative teams
Strong understanding of business metrics and goal setting, with experience owning or contributing to P&L accountability
Proactive and thrives in fast-paced, lean environments, with a hands-on approach
Strong communicator and collaborator that is able to translate data into clear strategies, influence senior stakeholders, and align teams around shared goals
West Coast–based (PST) highly preferable
Nice to have:
Experience across Affiliates, CTV/YouTube, Direct Mail
What we offer:
Work From SofaBed (WFB) - Most of our team is located in LA and surrounding areas, but also happy for you to be fully remote
Generous time off - Koala life leave, volunteer, parental, and more to help keep your work-life balance, balanced
Free Koala products with ‘mates rates’ for your friends and fam
Access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support
Competitive 401k matching and comprehensive Anthem private health insurance plans
Learning Management platform Juno, as well as individual and team growth budgets and dedicated days
Short-term incentive plans
BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding, 1%and so much more