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Head of People (Support Services and Projects)

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Community Integrated Care

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Location:
United Kingdom , Widnes

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Contract Type:
Not provided

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Salary:

57000.00 - 62000.00 GBP / Year

Job Description:

We are seeking an experienced and values‑driven Head of People (Support Services and Projects) to lead and deliver a forward‑thinking people strategy across our Support Services and group subsidiaries. This is a pivotal senior leadership role, operating at a strategic and operational level, partnering closely with Executive and Senior Leaders to enable organisational growth, transformation, and a high‑performance, people‑centred culture. You will play a critical role in ensuring our structures, leadership capability, and people practices are aligned with our strategic ambitions and values.

Job Responsibility:

  • Lead the development and delivery of the people strategy for Support Services and group subsidiaries, aligned to organisational goals and values
  • Act as a strategic business partner to the CFO, CPO, CQRO, CIO, Executive Team and Senior Leadership Team
  • Prepare and present reports on people strategy, risk, and performance to the Board and relevant committees
  • Own and lead the organisational approach to job design, including job design interviews, role profiling, evaluation, and benchmarking
  • Design and review operating models and organisational structures to improve performance, clarity, and service delivery
  • Lead performance management and talent management strategies across Support Services
  • Design and deliver complex organisational change initiatives, including restructures, TUPE, mergers and acquisitions, and integration activity
  • Lead people impact analysis, risk identification, and mitigation across change programmes
  • Champion effective communication, engagement, and continuous improvement through periods of change
  • Develop and deliver leadership and management capability programmes, coaching and development interventions
  • Coach and support senior leaders and managers to enhance leadership effectiveness, decision‑making, and team performance
  • Lead, motivate, and develop high‑performing people teams, setting clear expectations and driving continuous improvement
  • Provide expert advice on complex disciplinary, grievance, and organisational disputes, including mediation where appropriate
  • Lead people risk management across regions, ensuring compliance with legal, regulatory, contractual, and organisational requirements
  • Work closely with Shared Services, ER, and legal colleagues to manage risk and ensure best practice
  • Monitor and report on people budgets, workforce metrics, and KPIs, identifying trends, risks, and opportunities
  • Ensure effective use of resources and delivery against agreed plans and budgets

Requirements:

  • Relevant degree in HR, CIPD Level 7, or equivalent senior‑level experience
  • Extensive experience in a senior HR or People Business Partner role with strategic responsibility
  • Proven track record of leading people strategy, organisational design, and large‑scale change
  • Experience of mergers and acquisitions, including due diligence, TUPE, transfer, and integration
  • Significant experience coaching and influencing senior leaders
  • Strong background in people risk management, employee relations, and change leadership
  • Strategic thinking with the ability to translate vision into practical delivery
  • Exceptional relationship‑building and stakeholder‑influencing skills
  • Strong analytical capability, using workforce data to drive insight and action
  • Confident change leader with the courage to challenge and make difficult decisions
  • Excellent problem‑solving skills in complex, fast‑moving environments
  • High integrity and professionalism, acting as a role model for our values
  • Resilient, adaptable, and comfortable with ambiguity
  • Empathetic, collaborative, and people‑centred
  • Proactive, improvement‑focused, and accountable for outcomes
What we offer:
  • Flexibility: You can work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments
  • Pension: contributory pension scheme
  • retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
  • Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund
  • £5k Car Allowance

Additional Information:

Job Posted:
February 19, 2026

Expiration:
March 20, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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