Head of People Operations Job at Westwing Group SE (Munich)

Job Description

As our Head of People Operations, you will be the architect behind our operational excellence - ensuring we operate seamlessly across countries while continuously innovating for the future. You’ll lead a high-impact, global team and play a crucial role in shaping the future of Westwing by building people systems and processes that serve as the foundation for high-performance. This is a role for a strategic doer: someone who thrives in a fast-paced environment, is equally comfortable rolling up their sleeves to get hands-on as they are designing global strategy. Someone who challenges the status quo, champions excellence, and dares to push for efficiency by leveraging AI and automation. If you thrive by building a People Operations function that is as precise, data-driven, and aspirational as our brand, you've found your team! This position is permanent and based in Munich.

Job Responsibility

Own and elevate our People Operations strategy, including people systems, with clear focus on quality, efficiency, and standardisation across countries
Lead, coach, and inspire a team of 11, across 3 locations globally, while also getting hands-on if needed
Carry out audits and ensure ongoing accuracy, process diligence and excellent SLAs
Collaborate effectively across People teams, Finance and external stakeholders, ensuring alignment across countries and good communication flow
Continuously improve People Operations and Payroll processes with a data- and impact-driven mindset, leveraging automation and AI where it makes us better
Act as the central contact for topics related to audit, compliance and sustainability

Requirements

6+ years of experience in People & Culture in a high-performance environment, including 2+ years in a leadership role, with a proven track record in People Operations and (system) projects
Good knowledge of payroll and social security guidelines within Europe
Experience with European labour law and (senior) stakeholder management
Proven ability to deliver results of excellent quality within ambiguous and dynamic environments while staying flexible and reliable
Independent, structured and precise way of working with a high sense of responsibility and discretion
Passion for innovation, leveraging AI-driven automation and modern tools to constantly raise the bar for efficiency and quality
Fluency in English and German with strong written and verbal communication skills

What we offer

A high-performance culture built on trust, feedback and collaboration
An inspiring, international environment that empowers you to think big, take ownership, and grow beyond your comfort zone
A flexible hybrid setup with 3 office days per week
Work-from-anywhere opportunities for up to 4 weeks per year
30 days of paid holiday
A beautiful, centrally located, dog-friendly office with inspiring spaces, a sunny terrace, and good food
Exclusive discounts - 40% off Westwing Collection, 20% off third-party brands (each on non-reduced items), 10% Family & Friends discount, plus special-occasion vouchers
Wellbeing support through mental health resources, sports memberships, and preventive care
Sustainable mobility options with discounted public transport and JobRad
Support for working parents, including our on-site Westwing Wichtel daycare and a partnership with multilingual provider Elly & Stoffl
One annual Social Impact Day to give back to a cause you care about
Team rituals that celebrate results and togetherness - from Summer & Winter Parties to Oktoberfest

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