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Our client is one of the leading Financial Services providers in the region, undergoing a major multi-year transformation to modernise and elevate its payments capabilities across the region. As part of this journey, they are seeking an accomplished Payments Solutions Strategist to drive the future direction of their payments business and support strategic decision-making at the highest levels of the organisation. This is a rare opportunity to influence the payments agenda of a major financial group and shape initiatives impacting millions of customers across multiple markets. You will play a central role in defining the organization’s long-term payments strategy, covering domestic and cross-border payments, real-time rails, digital wallets, merchant acquiring, ISO 20022 migration, and new payment innovations across the region. You will work closely with C-suite and senior leadership teams, providing strategic insights, identifying growth opportunities, and shaping regional transformation roadmaps. This role is highly visible, advisory in nature, and ideal for a senior professional who has deep payments expertise and enjoys influencing business direction at scale.
Job Responsibility:
Lead the development and continuous refinement of the group-wide Payments Strategy, ensuring strong alignment across business, operations, technology, and regulatory requirements
Define strategic priorities across real-time payments, QR adoption, cross-border interoperability, digital wallets, merchant acquiring, and emerging payment rails
Create and maintain multi-year Payments Strategic Roadmaps, driving clarity on focus areas, investments, and transformation initiatives
Conduct market scans, competitor benchmarking, and industry research to provide forward-looking recommendations for the bank’s payments evolution
Support the development of Target Operating Models for priority payments domains
Partner with cross-functional teams and senior leadership to ensure strategic alignment across the region
Ensure payments strategy adheres to regulatory expectations including BNM, MAS, BOT, OJK and related frameworks
Act as a thought leader, producing insights, recommendations, and executive-level presentations that inform strategic decisions
Requirements:
Extensive experience in financial services, with key focus in payments strategy, payments transformation, or related leadership roles
Deep understanding of regional payments landscapes, trends, business models, and regulatory frameworks
Proven ability to shape strategy, drive cross-functional alignment, and influence senior executives
Experience with initiatives such as ISO 20022, real-time payments, digital wallets, cross-border payments, merchant acquiring, alternative payments, or platform modernisation
Strong analytical, commercial, and strategic thinking skills
Excellent communication and executive stakeholder management capabilities
Bachelor Degree
Nice to have:
A strategic thinker with strong payments domain expertise
Confident engaging with senior business and technology leaders
Passionate about shaping the future of payments in a rapidly evolving market
Comfortable operating in complex, multi-country, multi-stakeholder environments
Motivated by the opportunity to drive transformation at a regional scale
What we offer:
A high-impact role that shapes the payments direction in the region
Opportunity to influence C-suite stakeholders and drive strategic transformation at scale
Regional exposure across multiple markets with diverse regulatory environments
Access to industry-leading innovation initiatives and next-generation payments programs
Attractive remuneration package with strong development and leadership pathways
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