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Head of Payments & Fraud

· Job Posted February 21, 2026
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Job Description

We are seeking a Head of Payments & Fraud to own and optimize our global payment infrastructure. This individual will ensure that our wallet and cashier deliver a seamless, efficient, and localized payment experience for every market we serve. You will continuously analyze current payment options, identify new payment providers and methods per region, and collaborate cross-functionally with Product and Engineering to deliver the best possible user experience. The ideal candidate has a deep understanding of the global payments landscape, including cards, e-wallets, crypto, and alternative local methods, and is passionate about optimizing conversion, user trust, and transactional efficiency.

Job Responsibility

  • Embed robust transaction controls, approval frameworks, and risk safeguards across all payment flows
  • Lead relationships with banks, payment service providers, stablecoin issuers, OTC desks, and liquidity partners
  • Optimize on/off-ramping, FX management, and cross-border payment efficiency
  • Ensure redundancy and resilience across all payment corridors
  • Oversee treasury operations across digital assets and fiat balances, ensuring optimal capital allocation and liquidity positioning
  • Implement strategies to minimize slippage, reduce market exposure, and improve conversion efficiency
  • Monitor asset concentration, counterparty risk, and operational liquidity in real time
  • Establish best-in-class governance across treasury and payments, including multi-party controls and access management
  • Ensure embedded compliance standards across KYC, AML, sanctions screening, and financial reporting
  • Maintain audit-ready processes suitable for institutional counterparties and regulatory oversight
  • Own the end-to-end payments fraud strategy across crypto and fiat rails, including deposit abuse, chargebacks, bonus exploitation, mule accounts, and withdrawal fraud
  • Design and implement a risk-based controls framework covering transaction monitoring, velocity rules, behavioral analytics, and dynamic risk scoring
  • Establish approval tiers and enhanced due diligence processes for high-value or high-risk transactions
  • Oversee chargeback management, dispute handling, and loss mitigation strategies across PSPs and banking partners
  • Partner with Compliance and Data teams to integrate AML, sanctions screening, and fraud detection into a unified risk architecture
  • Build reporting dashboards to track fraud rates, loss ratios, false positives, and operational leakage
  • Continuously optimize fraud controls to balance player experience with risk mitigation and cost efficiency

Requirements

  • 5+ years’ experience in payments, fintech, or e-commerce (iGaming, crypto, or high-volume online transactions preferred)
  • Strong understanding of global and local payment systems (cards, e-wallets, APMs, open banking, crypto, etc.)
  • Experience working directly with PSPs, acquirers, and payment gateway integrations
  • Solid grasp of user experience and conversion optimization principles related to payment flows
  • Analytical mindset with the ability to translate data into actionable insights and measurable improvements
  • Excellent collaboration skills and ability to communicate effectively with technical and non-technical stakeholders

Nice to have

  • Experience in the iGaming, crypto, or financial services industry
  • Working knowledge of payment metrics tracking and BI tools (e.g., Tableau)
  • Understanding of web and mobile UX patterns for payment flows

What we offer

  • Fully remote - work from anywhere in the world
  • 25 days of paid time off
  • Equipment allowance

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