Head of Payment Product Job at Van Kaizen (Malta)

Job Description

You are an experienced payments product leader who can shape the future of how customers pay in a fast-growing iGaming environment. Our client is seeking a Head of Payments Product to steer the payments product team across multiple markets and platforms. You will balance hands-on delivery with strategic thinking, owning the roadmap, architecture decisions, and cross-functional collaboration. In this role, you will drive improvements to payment orchestration, work closely with PSPs and internal stakeholders, and ensure our customers experience reliable, fast, and secure payment flows. The position sits in Malta, with a hybrid work model. Note: relocation is not offered; this role is local to Malta.

Job Responsibility

Steer the payments product team across multiple markets and platforms
balance hands-on delivery with strategic thinking, owning the roadmap, architecture decisions, and cross-functional collaboration
drive improvements to payment orchestration
work closely with PSPs and internal stakeholders
ensure customers experience reliable, fast, and secure payment flows
lead a small but talented team, mentoring product managers, guiding technical delivery, and building robust processes for requirement capture, gap analysis, and reporting
translate technical concepts into clear plans
participate in technical discussions with PSPs
turn insights into actions that move the payments product forward
partner with the Director of Payments, Payments Performance Manager, and other leaders to provide dashboards, KPIs, and decision-ready insights to guide strategy
educate the team and stakeholders on payment orchestration capabilities and limitations
quickly identify and diagnose issues that fall outside PaymentIQ by understanding different platform ecosystems
lead, develop and elevate the payments product team to ensure strong domain knowledge, structured processes, and improved analytical and problem-solving capabilities
ensure the team not only executes tasks but also improves continuously—enhancing insights, operational processes, and product understanding
establish robust frameworks for gap analysis, product review, reporting, and technical documentation
oversee PSP integrations and payment solutions, ensuring alignment with technical, financial, operational, and risk expectations
provide structured feedback on PSP performance in collaboration with the Payments Performance Manager, ensuring actionable insights for the Director of Payments
bring strong product and technical knowledge to shape requirements, optimise integrations, and ensure the quality of implementations
support the Head of PSP Relationships by bridging technical knowledge gaps within the organisation
participate in technical discussions with PSPs and translate outcomes into clear, concise actions for the Payments Team
work with the Director of Payments to develop improved dashboards, KPIs, and insight-driven reporting that supports strategic decision-making
weekly presentations from Payments Team progress, highlighting bottlenecks, dependencies, and actionable recommendations

Requirements

5+ years experience in payments product management within iGaming
advanced working knowledge of PaymentIQ and payment orchestration
strong understanding of payment routing, risk rules, PSP integrations, and multi-platform environments
strong management skills, especially with PSP integrations
excellent communication skills—able to balance detail with clarity
can coach and develop team members
strong analytical mindset and familiarity with reporting tools and KPIs

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Head of Payment Product

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