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Our client, a well-established and growing organisation within the FMCG food sector, is seeking a strategic and commercially driven Head of Operations to lead and develop its end-to-end operational function. This is a senior leadership opportunity for an experienced individual to drive operational excellence, support business growth, and deliver high levels of service across production, supply chain, and logistics.
Job Responsibility:
Provide strong leadership and direction to departmental managers, driving performance, engagement, and continuous development
Develop and execute operational strategies to support business growth across production, supply chain, and logistics
Oversee the day-to-day operational performance of the business, ensuring service levels, efficiency, and quality standards are consistently met
Drive continuous improvement across operational systems, processes, and policies to enhance performance and scalability
Lead succession planning, recruitment, and retention strategies to build a high-performing operations team
Manage and oversee all major maintenance activities and external contractor relationships
Work closely with senior leadership to support business planning, forecasting, and strategic decision-making
Lead regular performance reviews with direct reports, ensuring alignment with business objectives and growth plans
Develop, manage, and monitor the operations budget, ensuring cost control and value optimisation
Oversee financial performance, including monthly and quarterly forecasting against budget and operational targets
Support the preparation of annual budgets and monitor cash flow in collaboration with Finance
Assist with year-end reporting and audit processes
Drive initiatives that support long-term operational excellence and organisational performance
Oversee people management processes including recruitment, training, performance management, and development
Identify opportunities to improve internal systems and processes, implementing changes to enhance efficiency and effectiveness
Oversee the development and implementation of policies relating to Health & Safety, Security, and Environmental compliance
Ensure full compliance with statutory regulations, conducting risk assessments and monitoring performance
Manage organisational risk, including oversight of insurance policies and compliance frameworks
Requirements:
Proven experience in a senior operations leadership role, ideally within FMCG or food manufacturing/distribution
Strong commercial acumen with experience managing budgets and driving financial performance
Demonstrated ability to lead, develop, and inspire multi-functional teams
Strong strategic mindset with the ability to translate plans into operational delivery
Experience driving continuous improvement and implementing operational best practices
Excellent communication and stakeholder management skills
Highly organised with the ability to manage multiple priorities in a fast-paced environment
Strong understanding of compliance, health & safety, and regulatory requirements