Head of Operations Job at Airbus (Bangkok)

Head of Operations

Airbus

Location:
Thailand , Bangkok

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Airbus and NAVBLUE, an Airbus Company, is currently seeking a Head of Operations to join our team in Bangkok - Thailand. NAVBLUE is a wholly owned subsidiary of Airbus dedicated to the development of value added flight operations digital products and services for Airlines, Air Navigation Service Providers, Airports and other OEMs. The Head of Operations reports to the Managing Director of Airbus Flight Operations Services Ltd. Within the Airbus Flight Operations Support and Services community, the Head of Operations leads the local-for-global and local-for-regional support and services activities in Bangkok with the objective to deliver them on time, volume, quality and cost. The jobholder plays a strong leadership role in the organization while credibly representing the organization internally, and liaises directly with Airbus’ and NAVBLUE’s key internal stakeholders globally. In this regard, the jobholder represents Airbus Flight Operations Services Ltd. in the NAVBLUE Extended Leadership Team.

Job Responsibility:

Leads and develops the operational teams including the Airbus Flight Operations Engineering support (local-for-global), the NAVBLUE Customer Experience (local-for global) and the NAVBLUE Services Delivery (local-for global) activities
Provides clear strategic direction and inspirational leadership to subordinate managers, ensuring alignment with the company’s vision and goals
Guarantees all activities are delivered on time, on volume, on cost, on quality and with high customer satisfaction
Continuously drives the safety, quality and competency management systems
Guarantees all activities are delivered according to the company’s aviation safety standards
Secures the right production capacity for the different activities at all times while respecting the headcount targets
Drives the overall well-being of the teams with a strong focus on people development and retention
Secures the implementation of the Navblue Customer Experience transformation project
Provides regular and clear reports to his managers and other relevant internal stakeholders within Airbus and NAVBLUE
Strongly contributes to the company’s retention and recruitment processes
Contributes to the OP and FC financial exercises of the affiliate
Contributes to the definition and implementation of the strategy for the flight operations activities in Thailand

Requirements:

Bachelor or Master degree in aeronautical engineering, Aviation Engineering, Aerospace Engineering or equivalent
Aviation/Aeronautical knowledge
Capacity to define and shape the vision/strategy for the company’s flight operations activity
International Managerial experience, leading large teams and projects involving strong change, quality and people management
5-10 years strong experience in managing international complex matrix organizations
Experience in defining international footprint and Make/Buy strategies
Strong leadership and influencing skills. Strong people management and communication skills in an international environment
Strong cultural awareness, flexibility and resilience
Business-oriented, knowledge of Flight Operations / Airline Operations

Nice to have:

Digital/Innovation aficionado is a plus

Additional Information:

Job Posted:
January 26, 2026

Employment Type:

Fulltime

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