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Head of Operations & Delivery

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360 Resourcing Solutions

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Location:
United Kingdom , London

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Category:
Media

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Contract Type:
Not provided

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Salary:

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Job Description:

This is an important leadership role within our high-performing, award-winning Healthcare events team. You are a highly accomplished operations and delivery lead, preferably in B2B Conference and Confex formats, with strong leadership skills and a strong track record of taking Arena events from good to great. Essentially, you can work within an ever-changing and highly agile environment focused on continuous improvement. Ability to provide leadership, mentorship, inspiration, and direction to the team, owning the event P&L/Cost and Delivery end to end as well as maximising efficiencies of event operations is essential.

Job Responsibility:

  • Lead overall/end -to end event operations and delivery strategies and processes
  • Provide strategic insight on all event operations activities on time and on budget
  • Sharpen and elevate best practice to deliver best in class experiences
  • Drive and monitor event operations performance against stated KPI’s and objectives
  • Prepare accurate budgets and estimates for assigned events
  • Maintain regular event reports to include financial status and overall logistical status
  • Lead the operations team and working with external contractors to provide direction with all planning and execution of on-site activities to including: Budget, Venue Acquisition/contract negotiation, DDR. Entertainment, Travel and Transportation, Speaker Management, Event /Booth set up, Event Registration, Audio/Visual, Sponsor and Delegate Communication and Management
  • Development and direct oversight of an event risk management plan as well as a Health and Safety Plan
  • Recruitment, training and mentorship of colleagues
  • Lead from the front on event delivery as required

Requirements:

  • 5 + years related experience in event delivery and line management
  • Leadership skills to include recruiting and training colleagues
  • Proven ability to perform and succeed in a fast-paced, fast- changing deadline driven environment
  • Strong organizational and time management skills with the ability to work independently, make decisions of wide variety and complexity
  • Demonstrated event experience in a for-profit environment (publishing/media preferred. Managing international events
  • Budget management, financial management and projection skills
  • The go-to expert for all operational event-related inquiries
  • Proven track record of developing industry relationships with clients and peers, vendors and business partners
  • Excellent written and verbal communication skills
  • Creative, multi-tasker, problem solver, team player
  • Ability to Travel Internationally

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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