Head of Operational Resilience

• Lead Strategy Development: Own the creation and continuous improvement of an operational resilience strategy that aligns with industry best practices and regulatory standards (e.g., FCA)
• Risk Mitigation: Identify and manage risks, from cybersecurity to third-party vulnerabilities, ensuring operational continuity and safeguarding key business services
• Crisis & Incident Management: Develop and refine crisis management plans, ensuring that your team is always prepared to respond effectively to any challenges
• Foster Collaboration: Work alongside cross-functional teams, embedding resilience thinking into the company culture and making resilience a shared responsibility across the business
• Regulatory Compliance: Ensure the organisation stays ahead of evolving regulatory requirements, maintaining compliance and industry leadership
• Mentor & Inspire: Lead and nurture a diverse, high-performing team, helping each member thrive and develop their skills while contributing to the organisation’s mission

• Significant experience in operational resilience and/or operational risk, within financial services
• Strong understanding of regulatory frameworks (e.g., FCA, PRA) and best practices
• Proven ability to influence senior leaders and guide cross-functional teams toward shared resilience goals
• Excellent communication skills, with a collaborative approach to problem-solving and decision-making
• Professional qualifications in risk, resilience, or continuity (e.g., MBCI, CBCI, IRM) are a plus

• A strategic thinker who can anticipate challenges and drive innovative solutions
• An empowering leader who motivates teams, fosters inclusivity, and values the contributions of every individual
• A proactive problem-solver who isn’t afraid to take the initiative and lead complex projects
• Someone who thrives in a collaborative environment and is ready to make a meaningful impact in an organization committed to continuous growth

benefits & bonus