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Head of Operational Excellence & Systems

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Formlabs GmbH

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Location:
United States , Somerville

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

120000.00 - 180000.00 USD / Year
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Job Description:

Serve as the 'Automation and Efficiency Czar' for Global Operations. Reporting directly to the COO, you will own the mandate to eliminate non-value-add work across our seven operational disciplines (from our Ohio chemical plant to our APAC manufacturing sites). You will act as the central hub for process mapping, systems architecture, and AI implementation. You will not just buy software; you will map broken processes, fix them, and then deploy the automation and AI tools necessary to give our operational leaders their time back.

Job Responsibility:

  • Process Triage & Re-engineering: Audit workflows across Manufacturing, Fulfillment, Global Sourcing, and Compliance. Identify where manual handoffs are causing bottlenecks and fix the root process before applying technology
  • AI & Automation Strategy: Own the evaluation, procurement, and deployment of AI tools and automation software across Operations. Prevent 'tool fatigue' by ensuring cohesive, integrated systems rather than disjointed, siloed applications
  • Cross-Functional Systems Architecture: Bridge the gaps between our departments. Connect the dots between demand planning data, sourcing, and our MES (Manufacturing Execution System) to create seamless, automated information flows
  • Change Management: Act as an internal consultant and coach. Work directly with functional leaders to identify 'quick wins' (High Impact, Low Effort) that immediately relieve team work burden, building trust to tackle larger system overhauls quickly after

Requirements:

  • 5+ years of experience in Operational Excellence, Systems Engineering, or Technical Product Management within a hardware, manufacturing, or complex physical supply chain environment
  • Highly fluent in modern ERPs, MES, and PLM systems
  • Strong, practical grasp of how to deploy modern AI tools, RPA (Robotic Process Automation), and workflow automation
  • High EQ & Lateral Influence
  • Bias for Action
  • Practical experience building internal tools and automations using languages such as Python and SQL, integrating systems via APIs, and leveraging modern workflow/RPA platforms
  • Comfortable standing up dashboards and data visualizations (e.g., Looker Studio or similar BI tools) to operationalize solutions and drive decision-making
What we offer:
  • Robust equity program to build future wealth through RSUs
  • Comprehensive healthcare coverage (Medical, Dental, Vision)
  • 401K matching and access to financial advisors
  • Generous paid Parental Leave (up to 16 weeks)
  • Tenure-based paid Sabbatical Leave (up to 6 weeks)
  • Flexible Out of Office Plan – Take time when you need it
  • Ample on-site parking & pre-tax commuter benefits
  • Healthy on-site lunches, snacks, beverages, & treats
  • Regular sponsored professional development opportunities
  • Many opt-in culture events across our diverse community
  • Unlimited 3D prints

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
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