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Norm AI Logo Norm AI · Legal

Head of Norm Law Operations

United States, New York City 200000.00 - 280000.00 USD / Year · Job Posted February 21, 2026
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Job Description

This is a high-stakes, high-impact, in-office role requiring exceptional judgment, strategic insight, and attention to detail. The role combines elements of business strategy, firm management, and CEO support, and will work closely with senior law firm partners, Norm Ai software engineers, legal engineers, and many other stakeholders to drive forward the world’s first full service AI-native law firm.

Job Responsibility

  • Serve as the CEO’s right hand, helping define, prioritize, and execute strategic initiatives across the firm
  • Attend high-stakes meetings with the CEO, senior law firm partners, and clients
  • capture key takeaways
  • provide strategic recommendations
  • and ensure follow-through
  • Develop and manage project plans for the firm’s growth and operations
  • ensuring deadlines, dependencies, and deliverables are met
  • Anticipate the CEO’s needs, prepare briefing materials, and conduct strategic research and analysis to support decision-making
  • Collaborate with law firm partners on core business operations, including client development, pricing, resourcing, and profitability
  • Define how Norm Law structures, prices, and positions its AI-enabled legal services and solutions
  • Support development of new practice areas and market positioning
  • Lead special projects to address emerging business or operational priorities
  • Collaborate closely with AI engineers and data teams to translate data into pricing insights and overall business strategy

Requirements

  • Exceptional written and verbal communication skills
  • Proven experience managing strategic projects and driving execution in fast-paced, high-pressure environments
  • Highly detail-oriented, organized, and proactive
  • Independent and high-ownership
  • Fluent in AI (active use in day-to-day work to support thinking, creation, and problem-solving)

What we offer

  • Equity compensation
  • 401(k) plan with an employer match
  • Top-tier insurance coverage (health, dental, hospital, accident, and vision)
  • Relocation reimbursement for candidates needing to relocate to NYC
  • Fast-paced learning environment where professional growth is constant
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