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Head of New Business - Retail and Restaurants

deliveroo.co.uk Logo

DELIVER

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Location:
United Kingdom , London

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Category:
Sales

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Contract Type:
Not provided

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Salary:

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Job Description:

We’re on the hunt for a Head of New Business to grow our selection of partners available on the platform. This is an opportunity to advance our growth, and manage the end to end process of new business. You’ll be right at the heart of shaping the next chapter of growth for our new verticals portfolio.

Job Responsibility:

  • Owning the new business go to market strategy
  • Pitching, negotiating, and onboarding new partners onto the platform
  • Partnering with NV Product, Marketing, Ops and Tech to supercharge brand growth
  • Defining and executing launch plans for your portfolio of new partners, ensuring that Deliveroo is the preferred partner of choice and set up for success
  • Working cross-functionally to maximise the potential of your accounts
  • Owning the contract negotiation with your partners to agree on terms that unlock mutual value and managing internal stakeholders during the process for sign off
  • Creating an inclusive, multi-functional team culture that drives team engagement and high-performance
  • Supporting Deliveroo’s business leaders in setting the longer-term commercial strategy and partner value proposition for the relevant grocery segments

Requirements:

  • Minimum of 7 years of experience in a commercial/sales role, business development or new business team
  • Experience in the Retail/FMCG industry is required
  • High levels of organisation and able to plate spin with autonomy
  • Strong/structured communication skills, with a clear aptitude for listening and responding to customer needs, adapting and engaging different audiences
  • Experience in managing a complex partner or portfolio of partners, including high-value commercial negotiations
  • A team player who can get the best from a multi-functional team, with a win-win/can-do attitude

Nice to have:

  • A true new business hunter - someone who understands the accounts to win and the ability to build strong long lasting relationships with integrity
  • Commercially sharp with a knack for spotting and scaling growth
  • A problem solver - able to work with partners to resolve significant growth challenges
  • Trusted advisor who can manage senior stakeholders with ease
  • Strategic, curious and innovative – always hunting the next big win
  • Cross-functionally savvy: marketing, ops, tech, finance – you can do it all
  • A genuine team player who thrives in a fast-moving environment
What we offer:
  • A competitive and comprehensive compensation and benefits package
  • Up to 5% matched pension contributions
  • Some roles may be eligible for share awards
  • Free Deliveroo Plus: free delivery and access to special offers
  • Team lunches from the best local restaurants
  • 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
  • One day of paid leave per year to volunteer with a registered charity
  • Funded single cover healthcare on our core plan, with the option to add family members at own cost
  • On-site gym (HQ), discounted external gym membership
  • Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
  • Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
  • Life assurance
  • Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
  • Excellent kit to enable working from home and a parent-friendly working culture
  • Access to free mortgage advice
  • Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
  • Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
  • Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions
  • Summer and end-of-year parties

Additional Information:

Job Posted:
March 18, 2026

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