This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
This is a key leadership role with responsibility for setting technical direction, overseeing delivery quality, and leading a high-performing Professional Services engineering function. The role plays a critical part in ensuring complex customer solutions are designed, delivered, and transitioned to support to the highest possible standards. The successful candidate will combine strong technical credibility with the ability to lead, mentor, and scale an engineering team in a fast-paced, customer-focused environment.
Job Responsibility:
Define and execute the Professional Services engineering strategy, aligned to customer needs and business growth
Own technical standards, solution design quality, and delivery governance across all projects
Ensure projects are delivered on time, within scope, and to agreed technical and security standards
Act as the senior technical escalation point for complex customer issues
Build, lead, and develop a multi-skilled engineering team, fostering a culture of accountability and technical excellence
Oversee skills development, training plans, and performance management
Drive continuous improvement in tools, processes, and delivery methodologies
Work closely with Pre-Sales to translate customer requirements into robust, commercially viable solutions
Partner with Support teams to ensure smooth handover, documentation, and long-term service stability
Act as a senior technical advisor in customer engagements, design workshops, and solution demonstrations
Requirements:
Significant experience in a senior technical leadership role within a network consultancy, MSP, or systems integrator