CrawlJobs Logo

Head of Network Professional Services

datacareers.co.uk Logo

DataCareers

Location Icon

Location:
United Kingdom , Worcester

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

75000.00 - 90000.00 GBP / Year

Job Description:

This is a key leadership role with responsibility for setting technical direction, overseeing delivery quality, and leading a high-performing Professional Services engineering function. The role plays a critical part in ensuring complex customer solutions are designed, delivered, and transitioned to support to the highest possible standards. The successful candidate will combine strong technical credibility with the ability to lead, mentor, and scale an engineering team in a fast-paced, customer-focused environment.

Job Responsibility:

  • Define and execute the Professional Services engineering strategy, aligned to customer needs and business growth
  • Own technical standards, solution design quality, and delivery governance across all projects
  • Ensure projects are delivered on time, within scope, and to agreed technical and security standards
  • Act as the senior technical escalation point for complex customer issues
  • Build, lead, and develop a multi-skilled engineering team, fostering a culture of accountability and technical excellence
  • Oversee skills development, training plans, and performance management
  • Drive continuous improvement in tools, processes, and delivery methodologies
  • Work closely with Pre-Sales to translate customer requirements into robust, commercially viable solutions
  • Partner with Support teams to ensure smooth handover, documentation, and long-term service stability
  • Act as a senior technical advisor in customer engagements, design workshops, and solution demonstrations

Requirements:

  • Significant experience in a senior technical leadership role within a network consultancy, MSP, or systems integrator
  • Strong hands-on background in enterprise networking technologies (routing, switching, wireless, security, UC)
  • Cisco certified to CCNP level or higher
  • Proven experience leading and developing engineering teams
  • Strong understanding of networking best practice, performance, reliability, and security
  • Excellent communication skills with the ability to engage confidently with customers and senior stakeholders
  • Strong organisational, people management, and delivery skills
  • Full UK driving licence

Additional Information:

Job Posted:
January 29, 2026

Employment Type:
Fulltime
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Head of Network Professional Services

Head Start Recruiter

The Head Start Recruiter is responsible for full-cycle recruitment of Head Start...
Location
Location
United States , Los Angeles
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Human Resources, Business Administration, Social Work, or related field preferred
  • Equivalent professional recruiting experience may substitute for formal education
  • 2+ years of experience in full-cycle recruiting, preferably within nonprofit, education, or social services sectors
  • Experience recruiting case management or family services roles strongly preferred
  • Familiarity with federally funded programs (Head Start, Early Head Start, or similar) is highly desirable
  • Strong understanding of behavioral interviewing techniques
  • Knowledge of employment laws and nonprofit hiring compliance
  • Ability to assess candidates for mission alignment and cultural competence
  • Experience with Applicant Tracking Systems (ATS)
  • Excellent communication and stakeholder management skills
Job Responsibility
Job Responsibility
  • Develop and implement recruitment strategies to source qualified Case Managers and Family Services Representatives
  • Utilize job boards, professional networks, community partnerships, LinkedIn, and nonprofit workforce pipelines to identify candidates
  • Build talent pipelines for high-volume or recurring positions within Head Start programs
  • Conduct proactive outreach to social work, human services, and early childhood professionals
  • Conduct initial candidate screenings to assess qualifications, experience with low-income families, and alignment with Head Start service models
  • Coordinate and participate in structured interviews with hiring managers
  • Evaluate candidates for competencies in case management, documentation, family engagement, and regulatory compliance
  • Present qualified candidate summaries to program leadership
  • Ensure hiring practices align with Head Start Performance Standards and federal requirements
  • Verify education, credentials, and relevant certifications (e.g., social services, ECE, human services)
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right

Head of Campus Network Germany & Service Delivery Manager (Connectivity)

We are seeking a highly experienced and strategically-minded leader to take on t...
Location
Location
Germany , Ottobrunn
Salary
Salary:
Not provided
airbus.com Logo
Airbus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven leadership experience, ideally in a Service Delivery or Operations role (PSL model preferred)
  • Strong Project Management skills are essential
  • German Citizenship is mandatory
  • English: Business fluency (company language) is mandatory
  • German: Fluent in both spoken and written German is expected
  • Experience with network infrastructure technologies from vendors such as Cisco, Palo Alto, Fortinet, and EfficientIP, as well as expertise in Wide Area Network (WAN) solutions, is a significant benefit
Job Responsibility
Job Responsibility
  • Lead your direct team (10 reports) in line with the Airbus Leadership Model and functionally steer a team of approximately 30 professionals (RUN Operations resources) to ensure the end-to-end delivery of all operational tasks
  • Provide functional leadership and guidance across the four domains of PSL Connectivity: Campus Network, Datacenter Network, Wide Area Network, and Network Security
  • Secure on-time, on-cost, and on-quality delivery to ensure customer satisfaction
  • Manage Reporting, KPIs, and SLAs
  • Oversee Change, Problem, and critical Stakeholder Management across the network domain
  • Ensure the Configuration Management Database (CMDB) is consistently maintained and kept up-to-date
  • Manage the financial administration of vendor contracts for Maintenance, Licensing, and Support
  • Ensure the operation of the network infrastructure in close alignment with Product Managers and plan the on-call service (Rufbereitschaft) schedule
  • Promote innovation and continuous improvement, identify and eliminate non-value-added activities, and secure the business long-term to contribute to Airbus profitability
  • Act as the representative for PSL Connectivity Germany in the international organizational environment
What we offer
What we offer
  • Attractive salary and special payments
  • 30 days paid vacation and extra days-off for special occasions
  • Excellent upskilling opportunities and great international, group wide development prospects
  • Special benefits: employer-funded pension, employee stock options, discounted car leasing, special conditions for insurances, subsidies for public transport, employee benefits at cooperating companies
  • On-site-facilities: Kindergarten close to the site, medical officer for check-ups and other health-related services, canteen and cafeteria, gym
  • Compatibility of family & work (job sharing, part-time models, flexible working hours, individual timeout)
  • Working in a diverse environment, with more than 140 nationalities, where every voice is heard
  • Fulltime
Read More
Arrow Right

Vice President, Account Management

Serve as a senior leader within Client Services and a key voice on the Senior Le...
Location
Location
United States , Seattle
Salary
Salary:
137500.00 - 150000.00 USD / Year
walkersands.com Logo
Walker Sands
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 12-15 years leading client accounts in a marketing, PR and/or creative agency
  • Demonstrated success in managing high-value, integrated marketing accounts with complex and large budget scopes
  • Deep understanding of B2B industries (e.g., tech, SaaS, professional services) and all aspects of the marketing landscape
  • Demonstrated ability to build trusted advisor relationships with executive and C-level client contacts
  • Exceptional leadership working with and/or managing cross-disciplinary teams in a matrix account team structure
  • Extensive experience in business development, including leading sales pitches, growing client accounts, and negotiating contracts
  • Strong financial acumen with experience managing client budgets, profitability, and utilization metrics
  • Ability to work under pressure and manage multiple priorities simultaneously
  • Proficiency in project management tools and software
  • Excellent listening, negotiation and presentation skills
Job Responsibility
Job Responsibility
  • Lead up to 2 large, multi-service accounts as the primary senior strategist and relationship manager
  • Works with services teams to define program goals and strategy
  • monitors results and client business impact
  • builds client relationships
  • and manages account profitability, client health and renewals
  • Serve as senior oversight for a portfolio of large, integrated and/or high-value accounts, establishing trusted advisor relationships with senior client stakeholders (e.g., CEOs, CMOs) and senior point of contact for internal service teams
  • Act as a strategic advisor to clients, providing expert guidance on marketing trends, opportunities, and best practices
  • Provide strategic direction for client programs, ensuring alignment with client goals and agency capabilities
  • Navigate high-stakes client conversations, including budget discussions, quality concerns, and sensitive business challenges such as leadership transitions or budget cuts
  • Lead the development of integrated marketing plans and campaigns with a deep understanding of B2B industries (tech, SaaS, professional services)
What we offer
What we offer
  • Comprehensive medical, dental, and vision plans, plus mental health resources, pet insurance, fertility benefits, and more
  • Employer-matched 401(k) and access to financial planning services
  • Flexible PTO: Take time as needed for vacations, mental health, or personal days. Includes 8 paid holidays, half-day summer Fridays, and a week off between Christmas and New Year
  • Hybrid Work: Mix of in-office and remote work, with tools to stay connected across teams
  • Milestone Sabbatical: Celebrate five years with a two-week sabbatical and a $2,000 gift
  • Generous paid leave for new parents and caregivers, plus policies for pregnancy loss, adoption challenges, and more
  • Clear career paths, mentorship programs, and learning events to help you grow professionally
  • Fulltime
Read More
Arrow Right

Client Engagement Manager

The Client Engagement Manager (CEM) will work with the Head of Business Developm...
Location
Location
United Kingdom , Newcastle
Salary
Salary:
Not provided
dacbeachcroft.com Logo
DAC Beachcroft
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience of working in the professional services sector and/or selling legal services
  • Experience of developing relationships with potential and existing clients
  • Proven experience of managing client accounts, developing client plans and client growth strategies
  • Market-facing/client development experience essential
  • Strong understanding of the market and its influencers and a track record of using this knowledge to generate growth opportunities
  • Strong writing skills and the ability to adapt style to different audiences and channels
  • Highly credible with the ability to influence, challenge and coach senior stakeholders, and to build strong relationships with all levels of lawyers.
  • Strong networking skills - ability to connect the right people to opportunities
  • Experience in implementing change programmes.
  • Experience in delivering business development training.
Job Responsibility
Job Responsibility
  • Work with the Head of Business Development to embed a culture of sales and identify opportunities in sectors, markets and products.
  • Develop own network, and create market-facing opportunities
  • Develop and share sales and business development tools through the 'DACB Client Hub' to enable client conversations, and promote the cross selling of key products and services.
  • Drive the development and delivery of the sales and business development training programme, liaising with the Learning & Development Team to review content, analyse feedback, and drive change.
  • Facilitate client development workshops to identify opportunities and drive CRM activity.
  • Deliver sales workshops and coach senior stakeholders to embed best practice client management.
  • Seek client collaboration opportunities through client innovation, our Lifting the Lid programme, and working closely with colleagues in our EDI, Wellbeing and Responsible Business teams
  • Work with the Marketing team to support campaign driven activity, promotion of new products, and ensure alignment with client need
  • Share best practice through internal communication channels and stakeholder engagement forums.
  • Deploy wider business development support to identified accounts, prospects and key opportunities as needed.
What we offer
What we offer
  • Flexible working with our Flex Forward scheme.
  • Fulltime
Read More
Arrow Right

Noc Section Head

Location
Location
Egypt , Nasr City
Salary
Salary:
Not provided
el-delta.com Logo
El Delta Electronic Systems
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Information Technology, Computer Science, Engineering, Networking, or a related field
  • Minimum of 5-10+ years of experience in network operations or IT service management, with at least 2-5+ years in a managerial or supervisory role, preferably within a 24/7 operations environment
  • Proven experience leading a large-scale service delivery organization is highly desirable
  • Strong understanding and practical experience in implementing ITSM processes
  • Experience with business process improvement methodologies (e.g., Six Sigma) is a plus
  • Demonstrated experience in leading ITSM solutions, process and teams
  • ITIL Certification (required): ITIL Foundation is essential
  • advanced ITIL certifications (e.g., ITIL Expert, ITIL v4 Managing Professional) are highly advantageous
  • Other relevant certifications (e.g., CCNA, PMP, CompTIA Network+, Security+) are beneficial
  • Technical Stack (with emphasis on ITIL, ITSM): ITSM: This is a key platform for incident management, problem management, change management, service request fulfillment, and asset management. Experience with its various modules like BMC ITSM (e.g., BMC Helix ITSM)
Job Responsibility
Job Responsibility
  • Leading, mentoring, and developing a team of NOC engineers and technicians
  • Managing staffing, scheduling (including 24/7 coverage), and performance of the NOC team
  • Overseeing 24/7 monitoring, incident response, and service restoration activities
  • Implementing, overseeing, and coordinating incident detection, response, resolution, and escalation procedures
  • Ensuring incidents are resolved in a timely manner to minimize downtime and impact on services and customers
  • Leading Major Incident Management efforts, coordinating cross-functional teams to resolve high-priority incidents swiftly
  • Conducting root cause analysis (RCA) for major incidents and implementing preventive measures to reduce recurrence (Problem Management)
  • Developing, implementing, and continuously improving operational procedures and protocols, aligned with ITIL best practices (e.g., Incident Management, Problem Management, Change Management, Service Request Fulfillment, Availability Management, Capacity Management)
  • Driving the adoption of automation tools and technologies to streamline service management processes
  • Generating and analyzing reports on network performance, incidents, and operational metrics
  • Fulltime
Read More
Arrow Right

Manager, IT Operations & Technology Services

The Manager of IT Operations & Technology Services will oversee key functions in...
Location
Location
Canada , Cambridge
Salary
Salary:
Not provided
atsautomation.com Logo
ATS Automation Tooling Systems Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or diploma in Information Technology, Business Administration, Computer Science, or related experience
  • Approximately 7+ years of experience in IT service delivery, focusing on IT operations, ITAM, and endpoint technology
  • 3+ years experience leading IT teams, including working with global or offshore locations preferred
  • Solid knowledge of SLA/KPI frameworks and enterprise ITIL best practices
  • Experience managing endpoint technology environments and associated budgets
  • Strong leadership, coaching, communication, and interpersonal skills
  • Demonstrated ability to work in a fast-paced, dynamic environment
  • Proactive ownership and commitment to operational excellence
  • Ability to effectively communicate across all levels of an organization
Job Responsibility
Job Responsibility
  • Support the development and execution of strategic plans for IT service delivery aligned with organizational goals and ITIL best practices
  • Contribute to the creation and maintenance of a 2-3 year end-user technology roadmap
  • Assist in identifying opportunities for service improvements and operational efficiencies
  • Collaborate with senior leadership to assess emerging technologies and recommend solutions that align with business needs
  • Manage and optimize endpoint technology lifecycle, including desktops, laptops, mobile devices, software, and collaboration tools such as M365, VDI, ITAM, AV, and software delivery
  • Ensure ITIL processes (incident, problem, change, and service level management) are effectively implemented and followed
  • Oversee day-to-day service desk operations, including monitoring performance and recommending process improvements
  • Ensure adherence to approved policies, procedures, and standards across all IT operations
  • Coordinate with Corporate IT Infrastructure teams to support local network, servers, backup, and recovery needs
  • Lead a team of IT professionals, including IT Service Desk, Endpoint Technology Engineering, and Service Management staff across multiple locations
What we offer
What we offer
  • Be a part of a thriving organization that is a global leader in advanced automation solutions
  • Collaborate with other bright, talented professionals focused on innovation and continuous improvement
  • Discover opportunities for growth within ATS as we strive to develop, engage, empower, and energize our people
  • Make an impact and give back to our communities in a meaningful way
  • Work in a safe, positive, and inclusive environment where everyone is respected and given the opportunity to do their best
Read More
Arrow Right

Vice President, Account Management

Walker Sands is seeking a seasoned Vice President, Account Management who will s...
Location
Location
United States , Boston
Salary
Salary:
125000.00 - 140000.00 USD / Year
walkersands.com Logo
Walker Sands
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 12-15 years leading client accounts in a marketing, PR and/or creative agency
  • Demonstrated success in managing high-value, integrated marketing accounts with complex and large budget scopes
  • Deep understanding of B2B industries (e.g., tech, SaaS, professional services) and all aspects of the marketing landscape
  • Demonstrated ability to build trusted advisor relationships with executive and C-level client contacts
  • Exceptional leadership working with and/or managing cross-disciplinary teams in a matrix account team structure
  • Extensive experience in business development, including leading sales pitches, growing client accounts, and negotiating contracts
  • Strong financial acumen with experience managing client budgets, profitability, and utilization metrics
  • Ability to work under pressure and manage multiple priorities simultaneously
  • Proficiency in project management tools and software
  • Excellent listening, negotiation and presentation skills
Job Responsibility
Job Responsibility
  • Lead up to 2 large, multi-service accounts as the primary senior strategist and relationship manager
  • Works with services teams to define program goals and strategy
  • monitors results and client business impact
  • builds client relationships
  • and manages account profitability, client health and renewals
  • Serve as senior oversight for a portfolio of large, integrated and/or high-value accounts, establishing trusted advisor relationships with senior client stakeholders (e.g., CEOs, CMOs) and senior point of contact for internal service teams
  • Act as a strategic advisor to clients, providing expert guidance on marketing trends, opportunities, and best practices
  • Provide strategic direction for client programs, ensuring alignment with client goals and agency capabilities
  • Navigate high-stakes client conversations, including budget discussions, quality concerns, and sensitive business challenges such as leadership transitions or budget cuts
  • Lead the development of integrated marketing plans and campaigns with a deep understanding of B2B industries (tech, SaaS, professional services)
What we offer
What we offer
  • Comprehensive medical, dental, and vision plans, plus mental health resources, pet insurance, fertility benefits, and more
  • Employer-matched 401(k) and access to financial planning services
  • Flexible PTO: Take time as needed for vacations, mental health, or personal days. Includes 8 paid holidays, half-day summer Fridays, and a week off between Christmas and New Year
  • Hybrid Work: Mix of in-office and remote work, with tools to stay connected across teams
  • Milestone Sabbatical: Celebrate five years with a two-week sabbatical and a $2,000 gift
  • Generous paid leave for new parents and caregivers, plus policies for pregnancy loss, adoption challenges, and more
  • Clear career paths, mentorship programs, and learning events to help you grow professionally
  • Supportive, collaborative culture
  • Fulltime
Read More
Arrow Right

Vice President, Account Management

As part of our continued growth, Walker Sands will be seeking a seasoned Vice Pr...
Location
Location
United States , Seattle
Salary
Salary:
137500.00 - 165000.00 USD / Year
walkersands.com Logo
Walker Sands
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 12-15 years leading client accounts in a marketing, PR and/or creative agency
  • Demonstrated success in managing high-value, integrated marketing accounts with complex and large budget scopes
  • Deep understanding of B2B industries (e.g., tech, SaaS, professional services) and all aspects of the marketing landscape
  • Demonstrated ability to build trusted advisor relationships with executive and C-level client contacts
  • Exceptional leadership working with/or managing cross-disciplinary teams in a matrix account team structure
  • Extensive experience in business development, including leading sales pitches, growing client accounts, and negotiating contracts
  • Strong financial acumen with experience managing client budgets, profitability, and utilization metrics
  • Ability to work under pressure and manage multiple priorities simultaneously
  • Proficiency in project management tools and software
  • Excellent listening, negotiation and presentation skills
Job Responsibility
Job Responsibility
  • Lead up to 2 large, multi-service accounts as the primary senior strategist and relationship manager
  • Works with services teams to define program goals and strategy
  • monitors results and client business impact
  • builds client relationships
  • and manages account profitability, client health and renewals
  • Serve as senior oversight for a portfolio of large, integrated and/or high-value accounts, establishing trusted advisor relationships with senior client stakeholders (e.g., CEOs, CMOs) and senior point of contact for internal service teams
  • Act as a strategic advisor to clients, providing expert guidance on marketing trends, opportunities, and best practices
  • Provide strategic direction for client programs, ensuring alignment with client goals and agency capabilities
  • Navigate high-stakes client conversations, including budget discussions, quality concerns, and sensitive business challenges such as leadership transitions or budget cuts
  • Lead the development of integrated marketing plans and campaigns with a deep understanding of B2B industries (tech, SaaS, professional services)
What we offer
What we offer
  • Comprehensive medical, dental, and vision plans, plus mental health resources, pet insurance, fertility benefits, and more
  • Employer-matched 401(k) and access to financial planning services
  • Flexible PTO: Take time as needed for vacations, mental health, or personal days. Includes 8 paid holidays, half-day summer Fridays, and a week off between Christmas and New Year
  • Hybrid Work: Mix of in-office and remote work, with tools to stay connected across teams
  • Milestone Sabbatical: Celebrate five years with a two-week sabbatical and a $2,000 gift
  • Generous paid leave for new parents and caregivers, plus policies for pregnancy loss, adoption challenges, and more
  • Clear career paths, mentorship programs, and learning events to help you grow professionally
  • Fulltime
Read More
Arrow Right